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de 292 comentaris
  • Estat de l'hotel/higiene 8,8
  • Ubicació 8,8
  • Comoditat de l'habitació/Nivell 8,7
  • Actuació del personal 9,1
  • Relació qualitat preu 8,8
  • Menjar/menjador 7,6
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Brendan B., Austràlia
Parelles
Estada de 3 nits en de gener de 2015
excellent
very friendly staff
Excellent
Comentat el 09 de gener 2015

Tze F., Singapur
Parelles
Estada d'una nit en de desembre de 2014
great location off the main street
location, paintings and bathroom
Comentat el 03 de gener 2015

Trung V., Vietnam
Viatgers en solitari
Estada de 2 nits en de desembre de 2014
Great for the money
Nice staff, good location, clean room
It was very pleasant to stay in Aranya with very warm welcoming staff, great location and very clean room. Although the wall is a bit thin so you can hear whats going on outside or the next room pretty well and one small accident that The evevator got stucked while i were inside and even the emergency call button wasnt working. Lucky enough I am strong and able to manage to open the door by my barehand and got out of there. The staff then appogized and said the evevator is not performing well for a while. I think its about time for them to fix that. Beside that Aranya is wonderful just use the stair instead of the elevator for your safety.
Comentat el 01 de gener 2015

Colin C., Singapur
Famílies amb infants petits
Estada de 5 nits en de desembre de 2014
Home away from home
Location, service and price
Great Free & Easy getaway! Staff were most helpful and trusting. They even packed breakfast for us when our flight was really early. Easy access everywhere. Enjoyed stay greatly! Will be back.
Comentat el 24 de desembre 2014

Hannah W., Austràlia
Parelles
Estada de 5 nits en de novembre de 2014
Best staff and location
Staff were beyond helpful and always looking out for us. Location couldn't be beaten and organized an affordable airport pickup
V good, everyone was super friendly and accommodating, gave helpful and knowledgable advice on good places to eat (great vegetarian options) and the location is in a great spot for good shopping and dining
Comentat el 04 de desembre 2014

Tiia G., Finlàndia
Viatger de Negocis
Estada de 6 nits en de novembre de 2013
Excellent boutique hotel in Hanoi city centre
nice staff, clean, comfortable
I always stay at this hotel in Hanoi, it is like coming home every time
Comentat el 06 d'octubre 2014

Connie A., Singapur
Parelles
Estada d'una nit en d'agost de 2014
awesome
excellent service, attitude, location & value for $$$
well, aranya hotel wasn't our 1st choice staying in hanoi. we booked the hotel as we booked our tours from the agency therefore seeing good reviews from the web, thus we have make the right choice to stay there instead. the moment we stepped into the hotel, the staffs there greet us with their sincerity smile & greetings which we find their service is tip-top!! not only that, when we asked the receptionist about the attractions, laundry services & other requests, he never failed to provide his utmost help to us, showing us the map & guide the direction for us. as for the bellboy, , he is cheerful & very sensitive who always help us with our luggage, opening the door & welcoming us when we are back to hotel. the hotel layout is very new which gave us a very good impression as well as the room is very neat, tidy & romantic with rose petals on the bed. the breakfast is great too & really value for the money. aranya is the best hotel in hanoi i ever stayed. you are amazing awesome, keep up the good work & hope to stay in your hotel soon. go aranya~!! :)
Comentat el 23 de setembre 2014

Rudy S., Estats Units
Parelles
Estada de 2 nits en de setembre de 2014
Hotel is not expensive but needs improvements.
Location, view from restaurant.
The staff that greeted us was very friendly and "Upgraded" us to a bigger room. Unfortunately, this room was located above the street and it became difficult to sleep due to the constant noise from scooters and people. The room was suppose to be the best in the hotel. It was big but a bit run down especially the bathroom. The breakfast was served in the rooftop restaurant with a great view of the city but the food was of poor quality. It is hard to really complain as the price was very cheap.
Comentat el 19 de setembre 2014

Grace L., Estats Units
Grups
Estada d'una nit en d'agost de 2014
Comfortable, classy and friendly!
location, service and staff
We had a great time staying at Aranya. The staff were very helpful and supportive. The location is great - walking distance to eating, drinking and shopping areas
Comentat el 09 de setembre 2014

robert P., Austràlia
Grups
Estada de 4 nits en d'agost de 2014
Great hotel wonderful staff
Staff friendliness,very helpful and clean
The staff make you feel at home the minute you walk through the door.they bend over backwards to help and point you in the right direction .
Comentat el 07 de setembre 2014