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de 970 comentaris
  • Estat de l'hotel/higiene 7,1
  • Serveis 6,3
  • Ubicació 8,1
  • Comoditat de l'habitació/Nivell 7,5
  • Actuació del personal 7,2
  • Relació qualitat preu 7,5
  • Menjar/menjador 5,6
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Emma A., Malàisia
Famílies amb infants grans
Estada de 4 nits en de juliol de 2016
Aidilfitri @ Ariva
The 2-bedroom apartment (for 4) suited our needs, and with only one extra person with us-making it 5 pax, they could have waived the trifling RM10 that was charged for the extra person for breakfast because the breakfast spread could definitely use a total overhaul. Apparently, the management of the coffeehouse is separate from the hotel, which is a bit puzzling. Staff were helpful and overall it was smooth. Rooms were a bit outdated but good enough for decent accommodation. A good breakfast spread would have made the difference though.
Comentat el 13 de juliol 2016

Obarieeh E., Malàisia
Parelles
Estada d'una nit en de juliol de 2016
Recommend
Nice and compatible
Comentat el 13 de juliol 2016

Agusdasa S., Indonèsia
Famílies amb infants petits
Estada d'una nit en de juliol de 2016
.
.
Comentat el 10 de juliol 2016

Sheryl G., Filipines
Famílies amb infants petits
Estada de 2 nits en de març de 2016
Comfortable and convenient
The suite was very spacious. I have no complaints about the room but the breakfast could be improved.
Comentat el 23 de juny 2016

Nurul B., Malàisia
Viatger de Negocis
Estada d'una nit en d'octubre de 2015
Good Location
Room Spacious, Good Location
Comentat el 21 de juny 2016

Stacey N., Malàisia
Viatger de Negocis
Estada d'una nit en de juny de 2016
Club house
Don't closed the club house at 7pm. At the others hotel they closed for swimming pool is at 10pm. So the time you guys closed it so early. Not satisfied about that.
Comentat el 17 de juny 2016

Paul W., Regne Unit
Famílies amb infants petits
Estada de 5 nits en de juny de 2016
Overrated
Parking is very awkward for those with a car. Don't make the mistake of parking in the carpark outside the hotel, you will be fined. The facilities share a lift with the HQ of a local bank, making access to or from reception by elevator extremely difficult for large parts of the day. Many guests resort to hoofing it up four flights of fire escape stairs. The facilities are very tired. Our apartment stank like a sewer when we arrived having obviously been unused for some time and the u-tubes in the drains had been allowed to dry out. Furniture was broken and damaged. Curtains didn't work. Breakfast, such as it was, was dreadful. Very disappointing compared to other Ariva facilities in the region. No way this facility deserves the ratings it has despite the friendly staff.
Comentat el 14 de juny 2016

NAZARANI N., Malàisia
Famílies amb infants petits
Estada d'una nit en de juny de 2016
Does not fit to it's Name and Star standard
The elevator need to be improve...a lot. Swimming pool need to be enhanced... a lot. Food...ok but still need improvement. Room and accommodation..spacious but the in room facilities need improvement. Parking...full during workdays. Overall....a bit frustrated
Comentat el 07 de juny 2016

Muhammad A., Malàisia
Grups
Estada de 2 nits en de juny de 2016
nil
Nil
Comentat el 04 de juny 2016

nik N., Malàisia
Parelles
Estada de 2 nits en de setembre de 2015
Good
Great
Comentat el 30 de maig 2016