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Excel·lent 9,2
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Excel·lent



de 543 comentaris
  • Estat de l'hotel/higiene 9,4
  • Serveis 9,1
  • Ubicació 9,5
  • Comoditat de l'habitació/Nivell 9,2
  • Actuació del personal 9,4
  • Relació qualitat preu 9,2
  • Menjar/menjador 8,8
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Robin L.
Malàisia
31 de maig 2014
Awesome and relaxing
Friendly staff, location and value for money
Love this place. Location is awesome, smack in the middle of everything. Staff is very attentive and helpful. Breakfast was sufficiently good and everything needed and wanted is provided.

Amphai T.
Tailàndia
20 de maig 2014
Excellent service
Foods, Service, Clean
We had a great time in the Hanoi, friendly and helpful staff. Breakfast is excellent, plenty choices... we've been staying for 3 nights and had dinner at the hotel every night, Vietnamese foods were delicious,we also getting a birthday cake for a surprise birthday... only few things needed to be fixed in room no.708-709, the a/c temp a little bit too warm.... and the plug too tight... we did leave the note... small hotel but comfortable, connecting room is perfect for family...moreover price is reasonable...

Mahmoud P.
Canadà
11 de maig 2014
Great location, staff, room
Central location, friendly staff, value for money
The rooms at the Essen hotel are clean and well maintained. The staff are attentive and friendly. The hotel restaurant is great, with wide variety of options for breakfast (included), lunch and dinner. The location is excellent, in the heart of the old quarter within a short walking distance of many of the attractions.

Paul A.
Regne Unit
30 d'abril 2014
Great place to stay
very good restaurant, very good staff, free wifi with laptop provided in each room
On the recommendation of a friend we stayed here 3 times during our trip to Vietnam and each time was really good. The staff were extremely helpful. The restaurant was so good that many people from outside came to eat there so it is essential to book your table! Situated in the old quarter it was easy to walk to many of the local attractions. We had very comfortable rooms and each room had its own laptop computer and use of the internet was free of charge. If only more hotels were like this!

Ronny F.
Costa Rica
29 d'abril 2014
Best service in a hotel during our honeymoon!
Staff attention, service and friendliness
Superb! Highly recommended! It was our honeymoon and they went above and beyond making us feel welcome. They helped us with everything, from transportation, to shopping and dining.

keith P.
Regne Unit
28 d'abril 2014
Excellent. Will always stay there when in Hanoi
Staff, efficiency, location
Avery good hotel. Always a good experience

Delia B.
Austràlia
13 d'abril 2014
Great
Staff Food Location

Maureen M.
Canadà
12 d'abril 2014
Great staff and wonderful location
Staff location and restaurant
We loved the hotel. The staff was very helpful - arranged guides, spa appointments, drivers and any tickets we wanted

Mengxi W.
Xina
31 de març 2014
very centrally located
great location
the Hotel is right in the centre of the night pub/bar area. The room is nice and clean although it is not the biggest. The wall between the other room is bit thin so that at 1am we can hear the neighbour's TV quite clearly. But otherwise, all things are perfect!

Neil F.
Regne Unit
31 de març 2014
Great Choice in Hanoi!
Location, Staff, Room Comfort.
We really enjoyed our stay at the Essence. We couldn't have asked for anything more from the staff or the hotel. It was perfect to explore the old quarter, which incidentally great for walking, shopping and some fine street food to be had.