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Excel·lent 9,1
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Excel·lent



de 253 comentaris
  • Estat de l'hotel/higiene 9,2
  • Serveis 8,3
  • Ubicació 9,2
  • Comoditat de l'habitació/Nivell 9,0
  • Actuació del personal 9,4
  • Relació qualitat preu 9,2
  • Menjar/menjador 8,3
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Cathy C., Nova Zelanda
Famílies amb infants grans
Estada de 3 nits en de setembre de 2014
Service Exceptional
Staff, location, friendliness
The staff were exceptional especially Flower and Bruce. Nothing was too much trouble for them. They gave us great advice on where to eat, what to see and do. Problems with mobile phones and iPads were easily sorted by them. Would highly recommend for a quality well priced stay in Hanoi.
Comentat el 22 de setembre 2014

James C., Austràlia
Parelles
Estada d'una nit en de setembre de 2014
A hotel that ALL can appreciate
The friendliness and helpfulness of all hotel staff; A most comfortable room; A hotel with real character.
This is a hotel well worth trying. The staff were excellent, showing real warmth and friendliness. The bed was most comfortable. The room was clean and tidy. We enjoyed the breakfast in most comfortable conditions. This is a hotel that I will definitely use again when next in Hanoi. You will not be disappointed with a stay at this hotel.
Comentat el 20 de setembre 2014

Cristina R., Espanya
Parelles
Estada de 2 nits en de juliol de 2014
Excellent
reception staff, breakfast, location
Perfect place, il could have not be better. If we come back, sure we will stay here again.
Comentat el 10 de setembre 2014

Ruth L., Irlanda
Parelles
Estada de 3 nits en d'agost de 2014
Fantastic hotel
staff-so welcoming and helpful.food-the best breakfast in vietnam!location-right in the centre of the old quarter,perfect for exploring hanoi!
We stayed here to celebrate our first wedding anniversary in Vietnam,the staff greeted us upon arrival and congratulated us and upgraded our room which they had decorated with rose petals.They were very helpful throughout our stay and served the best beef pho for breakfast that we had in all of vietnam.overall i would give this hotel 10/10 for service,location and food. A definite must for any stay in Hanoi.
Comentat el 01 de setembre 2014

Chay Y., Malàisia
Grups
Estada d'una nit en d'agost de 2014
Excellent hotel
Big room, delicious breakfast and nice service
The family room on the top floor was so amazing. The staffs are very attentive. The ala-carte breakfast was very very delicious.
Comentat el 12 d'agost 2014

Ana M., Portugal
Parelles
Estada de 2 nits en de novembre de 2013
Would love to come back
Staff, room, location
We were very well treated. Staff is always looking to see if you are liking the hotel and Hanoi and give good tips.
Comentat el 05 de juliol 2014

kaye A., Austràlia
Parelles
Estada de 3 nits en de juny de 2014
Great
Staff. Service.
Fantastic
Comentat el 02 de juliol 2014

Heidi E., Austràlia
Famílies amb infants grans
Estada de 4 nits en de març de 2014
A terrific hotel,great location,wonderful staff
Large clean rooms, great staff, fantastic breakfasts
We had a great stay at the Golden Sun Palace. Our room was on the top floor, a huge family room, very well appointed. Our daughter stayed on the floor below in a fantastic pink room. The staff were friendly and helpful. Breakfasts were delicious and had a great choice. Breakfast staff were lovely and efficient. Transport to and from the airport took the hassle out of getting there.
Comentat el 22 de juny 2014

Ashlee W., Austràlia
Parelles
Estada d'una nit en de maig de 2014
Great Hotel, Amazing Helpful and Friendly Staff
Friendly Staff, Great Breakfast, Fantastic Location
Great little hotel. The rooms are relatively small but clean and have everything you need. The included breakfast is delicious.The staff were so helpful and friendly, it really made a huge difference to our stay. Would stay here again.
Comentat el 16 de juny 2014

pemika Y., Tailàndia
Parelles
Estada de 2 nits en de març de 2014
great value
friend staff
Will definitely stay here on future trips to Hanoi. The staff was friendly, the rooms were clean and it was a great value for the price! Breakfast was also good and the staff was very accommodating in helping to make arrangements.
Comentat el 28 de maig 2014