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Notable 8,5
basat en 588 comentaris

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Notable



de 588 comentaris
  • Estat de l'hotel/higiene 8,6
  • Serveis 6,6
  • Ubicació 9,0
  • Comoditat de l'habitació/Nivell 8,7
  • Actuació del personal 8,7
  • Relació qualitat preu 8,5
  • Menjar/menjador 7,5
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NAM N., Austràlia
Viatger de Negocis
Estada de 2 nits en d'agost de 2013
It was a pleasant stay
Friendly staff, free room upgrade, and large and clean room
The staff was friendly and helpful. The hotel is just a few steps from the Hoan Kiem lake so it was nice to have a walk or jog around the lake every morning. It also lays within the old quarter so local food and shopping are all within walking distance.
Comentat el 28 d'agost 2013

Lauren P., Austràlia
Parelles
Estada d'una nit en d'agost de 2013
Wish it could have been longer at that hotel
The thoughtful and sweet staff, the location and the decor in the room
It was awesome, out of all the places we stayed at in Vietnam, the Gondola was one of our favourites!
Comentat el 20 d'agost 2013

Chien C., Taiwan
Parelles
Estada de 2 nits en d'agost de 2013
A nice hotel
Attentive and friendly staff, comfortable room and delicious breakfast
i stayed 2 nights in this hotel. All i can describe is I really liked and enjoyed being there. Hotel staff was so willing to help and very friendly. This was what impressed me most. I will go to Hanoi at the end of this month, I will choose to live in this hotel again.
Comentat el 08 d'agost 2013

mary H., Austràlia
Parelles
Estada de 2 nits en d'agost de 2013
comfortable and convenient
staff friendly and helpful , close to sights and shopping , value for money
very pleasant , great helpful staff , always welcoming . room very comfortable
Comentat el 08 d'agost 2013

desmon G., Malàisia
Viatger de Negocis
Estada de 3 nits en de juliol de 2013
hard to find hotel
near to lake and near to culturer market
the hotel was ok, however, it is hard to get a taxi that know how to get there. We have a hard time as we have changes 3 x taxi driver in order to there to the hotel for check in. The hotel overall is clean, and is near to the culturer market where can visit and walk around.
Comentat el 30 de juliol 2013

Suen M., Hong Kong
Parelles
Estada d'una nit en de juliol de 2013
One stop service centre & hotel
Strategically located, very friendly & attentive staff and quiet hotel
The hotel was about an hour away from the airport. It was not the easiest of hotels to find especially being your first trip. Referencing key landmarks and you find your way back to the hotel. The hotel was about 5 mins walking distance to the lake and the night market, thus making it very convenient. Within Hanoi the hotel was strategically located as it was from the near the train station if you plan to head to Sa Pa and easy to pick up if you are on your way to Ha Long Bay. You could either book all your tours at the hotel or pre-book your hotels, train & cruise and let them link the transfers and tour guides for you. The service from the staff is impeccable and unlike other places they really go all out to make your stay a wonderful experience. Although we stayed at the hotel only 1 out of our 7 nights, we used the hotel as our pit stop transiting from Ha Long to Sa Pa and back again. The staff were always ready to receive us and make sure that we hard a wonderful trip.
Comentat el 27 de juliol 2013

Gary W., Austràlia
Parelles
Estada de 7 nits en de juliol de 2013
Close to Old Quarter
Clean rooms. Attentive staff. Good price
Proximity to the old quarter cannot be beaten. Great restaurants close. Plenty of shops. Staff will help you with taxis, find restaurants or where to shop for gifts. Will arrange tours and offer places of interest for you to visit and how to get there with a hotel map of the area. Wonderful restaurant on 8th floor with views of city and lake. Well worth staying for the price they charge
Comentat el 25 de juliol 2013

Jodie S., Nova Zelanda
Parelles
Estada d'una nit en de juliol de 2013
Beyond amazing. Staff went over and above
The tour operator, the bathroom and the roof top bar
Hotel was fabulous, staff were so friendly and helpful. Lovely view over the lake. I would recommend this hotel to everyone. The staff are so fantastic.
Comentat el 15 de juliol 2013

Chee H., Singapur
Viatger de Negocis
Estada d'una nit en de juny de 2013
Convenience and easy located
Clean and comfortable
Generally comfortable for short trip stay and walk around for dinning
Comentat el 04 de juliol 2013

Bari S., Malàisia
Parelles
Estada de 4 nits en de juny de 2013
Staff were excellent !! Will recomend to friends.
Walking distance to Hoan Kiem Lake/Shopping area/Near tourist attractions.
The hotel was charming and clean. Staff were polite and very helpful especially Miss Huyen and Miss Hoa. It was easy to get around the city from the hotel and only a walking distance to Hoan Kiem Lake. Less traffic on the street leading to the hotel.
Comentat el 03 de juliol 2013