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Molt bé 8,0
basat en 766 comentaris

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Molt bé



de 766 comentaris
  • Estat de l'hotel/higiene 8,1
  • Serveis 7,1
  • Ubicació 8,0
  • Comoditat de l'habitació/Nivell 8,2
  • Actuació del personal 8,4
  • Relació qualitat preu 8,4
  • Menjar/menjador 7,2

Jose I., Filipines
Famílies amb infants grans
Estada de 4 nits en d'abril de 2014
It was a relaxing and stress free stay.
Friendly & helpful & efficient staff, specially Mr Son, manager. Location. Very reasonable rates.
Very pleasant. Will highly recommend & stay again.
Comentat el 04 de juny 2014

Thi L., Vietnam
Viatger de Negocis
Estada d'una nit en de març de 2014
Good value for money
New and clean hotel. Friendly frontdesk. Good location from where you can walk to the old quarter
Comentat el 23 de maig 2014

Randhir P., Índia
Parelles
Estada de 2 nits en de maig de 2014
Comfortable, very friendly & helpful staff.
Best service in Hanoi, efficient & professional staff, Value for money, nice rooms, Free coffee, Good arrangement for tours.
Stay was very comfortable. The staff was very efficient, responsible, helpful. I felt worth staying in this hotel. We were given very nice service since we checked in. It's value for money hotel. They arranged for our tours and booked the airport cab. Also, staff made sure that our tours and airport travel are as comfortable as possible. I was very impressed. Spa was also awesome. Breakfast was just good and in room dinning was little expensive. Before we could check-in, staff turned on the AC of the room so that when we enter the room, it will be cold enough. This was nice experience. Very good hospitality. I have stayed in 2 more hotels in Hanoi which were more expensive but they were worst ever. Hanoi Serenity Hotel 2 is the best hotel and value for money.
Comentat el 15 de maig 2014

Stephen D., Regne Unit
Parelles
Estada de 9 nits en d'abril de 2014
Great sharing life with the locals
Basic but more than comfortable room,excellent staff, great breakjfast
Would not hesitate in staying again, got exactly what we paid for, great stopping within the local community. walked out of the hotel front door and into local life. wonderful!
Comentat el 05 de maig 2014

victoria S., Regne Unit
Parelles
Estada de 2 nits en d'abril de 2014
excellent location, helpful and friendly staff
clean, central location, good value
The hotel has a great central location. Its a great budget hotel which offers a very clean and comfortable room and fantastic value for money. The staff are extremely helpful and always offering advice.
Comentat el 20 d'abril 2014

Danny P., Malàisia
Parelles
Estada d'una nit en d'abril de 2014
A mere okay hotel
Friendly staff, near to Hoan Kiem lake, strategically located
It was only a mere okay hotel. I picked this hotel as my first stop as it Is located at old quarter road and it is one of the agoda recommendation, further it was rated by the feedback as high as 8.0. I would say that this hotel meets your basic needs in the hotel such as mattress, tv, kettle, hot water etc., but not to those who had a long walk in hoe daytime and need comfortable room to recharge during the night. The hotel room is old and not spacious, the queen size bed is combined by two single thin mattress, and I wouldn't even consider it as a bed since it provide no softness at all, I am like literally sleeping on a hard plank. The only recommended things are friendly staff and centrally located in the old quarter road.
Comentat el 16 d'abril 2014

Grace B., Regne Unit
Viatger de Negocis
Estada de 3 nits en de març de 2014
Excellent as always
size of room, location, staff
Stayed so many times before and always a pleasure. Nice little hotel and great staff
Comentat el 05 d'abril 2014

SANJAY L., Índia
Viatger de Negocis
Estada de 3 nits en de gener de 2014
good value for money
staff, location price
friendly staff, nice location clean room , we were upgraded to delux room that was very sweet of the staff there, as they were already very helpfull
Comentat el 20 de febrer 2014

Ian D., Austràlia
Viatgers en solitari
Estada de 7 nits en de gener de 2014
I really enjoyed my stay .
The staff are so friendly and can speak many languages , my room was very comfortable , and the bed so nice it was hard to leave, for the great breakfast
My stay was great ,I would recommend this hotel to my friends. The reception was fantastic ,they were very attentive and always had a smile. My bed was wonderful and hard to leave . The breakfast menu was great and I think they did a wonderful job considering it was New year and they were a very helpful and friendly staff . I would be proud for them to work at a hotel I owned. I will definitely stay there next time I'm in Hanoi.
Comentat el 14 de febrer 2014

Grace B., Regne Unit
Viatger de Negocis
Estada de 3 nits en de gener de 2014
Excellent as always
size of room, location, staff
As always a very pleasant and comfortable stay. The staff here are a delight. They are friendly cooperative and very helpful.
Comentat el 26 de gener 2014


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