Torna a la informació de l'hotel

Molt bé 8,0
basat en 766 comentaris

Comentaris recents de clients

Selecciona el tipus de viatgers
Molt bé



de 766 comentaris
  • Estat de l'hotel/higiene 8,1
  • Serveis 7,1
  • Ubicació 8,0
  • Comoditat de l'habitació/Nivell 8,2
  • Actuació del personal 8,4
  • Relació qualitat preu 8,4
  • Menjar/menjador 7,2
Ordenar per

Pam W.
Àustria
15 de novembre 2013
Great value, excellent staff and great breakfasts
The lift, friendly staff and the choice of breakfasts freshly cooked to order.
We had our first 3 night in Hanoi at this hotel and also had 2 more nights there. It was the only hotel we stayed in which had a lift. The staff went out of their way to be helpful and they were very happy. I think there were at least 12 different breakfasts including English, French and American. The rooms were quite good and there was lots of hot water, but the best thing was the staff. I can't praise them enough for being such a happy and friendly lot. I would definitely recommend this hotel. It is also located in the old quarter which is very interesting.

HO P.
Malàisia
14 de novembre 2013
Value for the Money
Friendly Staff, near massage and near sourvenir shop
Comfortable for the bed and room clean and good staff servies

HO P.
Malàisia
14 de novembre 2013
Good for Value
Clean , comfortable and Good Staff service
Eerly check out , so only received a simple breakfast. need improve it.

Wendy S.
Austràlia
13 de novembre 2013
Memorable, fulfilling and excellent
Hoan, Nguyen, Anna
My stay at serenity was just that. The staff are incredible, there is nothing that they won't do for you. They are so accessible, friendly, kind and accommodating. I couldn't recommend this hotel highly enough. Although the hotel itself is exemplary, it's nothing compared to the incredible staff that are there for you every step of the way. Thank you especially to Hoan, you always greeted us with a welcoming smile and 'nothing is a problem' attitude. Thank you Hoan, your the best. Kind regards, Tracey

HO P.
Malàisia
11 de novembre 2013
Good for Value and location
Clean, Good service and comfortable
Very happy with good staff service and they really to change the room for us when we like the room at lift level.

HO P.
Malàisia
07 de novembre 2013
Good Location and best value
Clean and comfortable
very Good service by the Staff, around here a lot of shop surrounding. You can take Taxi only 30,000 dong go to night market if you want buy some low cost products. Only take 15 min by taxi cost 40,000 dong to Lake.

Peter S.
Austràlia
13 d'octubre 2013
Great base to view Hanoi
Central, friendly staff, clean.
Very good loved it. Staff have good English and Chinese. Very good location

Kosol S.
Tailàndia
08 d'octubre 2013
Bravo
Excellent service mind, friendly staffs, reasonable price
Hotel located nearby market, staffs are very friendly and excellent service mind. The rate of the hotel is reasonable and service mind are beyond our expectation. Thank you to Mr. Son the manager, Mr..Juan and all staffs for take care our group the best.

Peter H.
Regne Unit
05 d'octubre 2013
Friendly and helpful staff in a great hotel
Friendly, attentive staff, great choice for breakfast, big room and terrace
Everything was perfect, from the pick-up they arranged for us at the airport to our departure. Comfortable bed, great breakfast with plenty of choice and good room service. Finally but not least the staff who went over and above their call of duty to help.

Andrea V.
Itàlia
04 d'octubre 2013
Comfortable and value for money
Location, comfort and price
Hotel is small but very clean and with nice and attentive staff. Price is also very good


1

Seleccioni el seu programa de fidelització

A la part de dalt de la pàgina, faci clic a PuntsMAX i veurà diferents aerolínies i programes de fidelització populars entre els quals escollir.

2

Escollir una habitació amb punts

  • Free Wi-Fi
  • Popular! 61 travelers are considering this property right now
  • Guanyi fins a 4900 punts

Totes les habitacions que reuneixin els requisits mostraran els punts que aconseguirà amb la reserva.

3

Registri's i aconsegueixi punts!

  • Identificació de membre del programa
  • L'hotel no és per mi, faig aquesta reserva per a una altra persona.

Empleni el la identificació de membre per al programa seleccionat durant la reserva. Aconseguirà la quantitat de punts que es mostren a la reserva després de fer el registre de sortida. Així de fàcil!

Comencí aquí i seleccioni el seu programa favorit: