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Chanalai Garden Resort, Kata Beach

247 Koktanode Road, Kata, Phuket, Tailàndia (Mostra el mapa)

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Anteriorment : Tropical Garden Resort
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Àrea Kata Nombre d'habitacions: 209

Comentaris de clients recents

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Molt bé

8,0

de 234 comentaris

0 resenyes en Català

Relació qualitat preu
8,2
Ubicació
8,4
Actuació del personal
8,2
Estat de l'hotel/higiene
8,0
Comoditat de l'habitació/Nivell
8,0
Menjar/menjador
7,4
Tots els comentaris (234)
Organitza per:
Alan S. Parelles United Kingdom, 10 de febrer de 2016
Ups and downs

The greeting on arrival. Swimming pools are very clean. The gym is fully loaded
6,3
After our greeting the rest of the visit went a bit down hill. The staff are lovely but always have an answer that doesn't mean anything. The beds are hard and ours smelt of sweat even after we had them change the sheets. The location is very handy for many shops, bars, restaurants and the beach but the road is very dangerous. Not the hotels problem. All the roads in kata beach are the same. All in all we had a pleasant stay but don't think I would choose kata beach again. If I did go back there I would stay in a different hotel. I think I could do better for my money
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Caleb S. Famílies amb infants petits United States of America, 24 de gener de 2016
bad details

swimming pools, views, proximity to beach
5,7
From day one many issues. The air conditioning broke, they fixed it, and it promptly broke again the next day. We switched rooms and that air conditioner broke repeatedly. Ants in the bathroom. Power outages (short-lived but somewhat frequent), poor wifi connections, room service with items stated as ingredients that weren't in the delivered dish, and a constant response of "we'll call back in 10 minutes," which never occurred. Most of all, this is not a main area in Kata Beach, so walking in a narrow and highly-trafficked street is required. Very dangerous with small kids and strollers. Some managers and staff offered freebies to rectify the problems, but the problems kept coming. NOT a 4-star, and barely a 3-star resort.
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Dixie L. Parelles Singapore, 1 de gener de 2016
A Little Rundown

Service Staff, View and Room Size
5,7
The reception staff who checked us in and brought us to our room was friendly and very helpful. The room was really big and we had a great view of the beach however it's obvious that the hotel requires an upgrade, the room furnishings were tired and worn out. The bedding was clean but slightly stained and frayed. The front half of the carpet in the lift (closest to the door) was worn away. Breakfast offering by the hotel was simple/basic and cost twice the same offering at a cafe just outside the hotel. For the price, I would not return. Stayed at a hotel in Bangkok for 1/3 the price which was a lot more comfortable.
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Joseph S. Famílies amb infants petits Canada, 29 de desembre de 2015
Clean, comfortable, and convenient

swimming pool; proximity to beach; ocean view
8
highly recommended for families with young children. My 4 year old daughter loved the pool and the breakfast buffet. My wife and I enjoyed the swim up bar and the exercise facilities. The view of Kata beach was lovely from our 6th floor room.
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Yafang Z. Viatgers en solitari China, 28 de desembre de 2015
So good service

good service, good room setup,comfortable bed
9,3
when we arrived resort,received heartfelt welcome and served us local fruit drink ,wet towel.During our stay,resort wokers offered us good service!There is a little nosie in the air conditioner in my room,if improve this,Chanalai will be perfect.
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Sue S. Famílies amb infants grans United Kingdom, 27 de desembre de 2015
Fabulous staff, very friendly. Great location.

Staff, view, pool.
9
Fabulous
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Jayne H. Parelles United Kingdom, 27 de desembre de 2015
Big hotel

Location, room comfort, friendly staff
8,3
Good stay, just across from the beach and shops and restaurants. Very busy with families so not enough sun loungers. Breakfast was average with excellent omelette station.
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Chong J. Parelles Singapore, 26 de desembre de 2015
Good value for money

Value for money, near beach , clean
9
Awesome , enjoyable ,
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Andy L. Parelles Canada, 25 de desembre de 2015
Good location but weird hotel layout

Location, location location
7,7
Great location. Outdated washroom and room. Lots of stairs to get to room. Otherwise greasy
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Jie T. Viatgers en solitari Singapore, 25 de desembre de 2015
Just a normal hotel

location is good;staf is helpful;the room is big
6,7
The room is not that clean. Very simple facilities in the room. It looks old. I would say it is a 3.5 stars hotel.
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