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Excel·lent 9,2
basat en 535 comentaris

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Excel·lent



de 535 comentaris
  • Estat de l'hotel/higiene 9,4
  • Serveis 9,0
  • Ubicació 9,5
  • Comoditat de l'habitació/Nivell 9,2
  • Actuació del personal 9,4
  • Relació qualitat preu 9,2
  • Menjar/menjador 8,8

katy R.
Regne Unit
27 de febrer 2016
lovely
The staff are so friendly from when you walk in to the time you leave. Perfect location for exploring hanoi. The room was clean and of a high standard. There was a great selection for breakfast, plus if you didn't see anything on the buffet you could order fresh from the menu. I would definitely stay here again and would happily recommend this hotel.

Salley J.
Estats Units
24 de febrer 2016
Great hotel and wonderful staff
So far the best hotel experience in The three countries we have visited. The staff answer every question and help you with every need. I highly recommend the location, the facilities and certainly the staff. The food is also good.

Richard L.
Regne Unit
14 de febrer 2016
The best in Hanoi
We had a wonderful time here, the staff were very helpful - even to the point of being too helpful! The location is perfect, especially if you like the frantic street life, however the very effective window insulation meant we got a perfect nights sleep with no sound intrusion. Food in the restaurant was great, both breakfast and evening meal. Im so pleased we stayed here

Gerald S.
Estats Units
03 de febrer 2016
Great value in ideal location
Service was excellent, rooms very comfortable, and great breakfast
You could not find a more central location for Hanoi. The staff does a great job of trying to please.

Melissa A.
Estats Units
18 de gener 2016
Service and location are perfect
Staff and service and location
We loved that this was location in the heart- right by fun bars, street food, the beautiful lake of returned sword, and walking paths to explore hanoi. The service was exceptional. We wish we had stayed here the entire time we were in hanoi

Emre K.
Canadà
11 de gener 2016
Nice hotel
Nice room, good wi-fi, and good location.
Overall I had a great stay at this hotel. The one thing that could improve is the shower door that doesn't close properly and the water ends up on the bathroom floor.

Vinh L.
Vietnam
24 de desembre 2015
Great location & hotel
location, room, staff

Stewart H.
Regne Unit
22 de desembre 2015
Honeymoon part 2
Location

Jess C.
Austràlia
14 de desembre 2015
Wonderful stay start to finish
Takeaway breakfast. Comfy beds. Quiet room/hotel
Great stay start to finish! I got a complimentary upgrade and the room was amazing. Comfy beds, nice bath and rain head shower. Even though it was very noises outside, I heard nothing from inside. The staff organised an airport drop off and even a take away breakfast as I was leaving early. Very accommodating and I would definitely stay here again if I was in hanoi

Mary K.
Estats Units
02 de desembre 2015
Great Location and Service
The staff were above-and-beyond helpful, the location was super convenient, and the attention to detail was unparalleled by any place I have stayed before
It was awesome. I would totally stay there again. It was a fresh respite from the noise and bustle of the city. There was a bowl of fruit waiting for us in our room upon check-in that set the stay off on a great note and we pleasantly discovered a computer for our own use inside the hotel room. Staff there were awesome and very thorough answering all questions. I would recommend this hotel to anyone who was staying in Hanoi. It was just perfect.