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Fraser Suites Perth

10 Adelaide Terrace, Pert Est, Perth, Austràlia 6000 (Mostra el mapa)

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Àrea Pert Est Nombre d'habitacions: 236
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Comentaris de clients recents

Selecciona el tipus de viatgers

 

Notable

8,5

de 567
comentaris

Relació qualitat preu
8,2
Ubicació
8,4
Actuació del personal
8,5
Estat de l'hotel/higiene
9,2
Comoditat de l'habitació/Nivell
9,1
Menjar/menjador
7,4
Tots els comentaris (567)
Organitza per:
Keng H. Famílies amb infants petits Singapore, 28 de juny de 2015
Poor service standard and bad carpark arrangement

Clean and new.
7,3
The review on the carpark is true. We paid $90 for 3 days of parking and we find that there isn't sufficient Car park space. The carpark is co-shared with other apartments and when it's full, I have to park at lots reserved for riverside residence, only to be embarrassed when I received warning letter on my windscreen! No bell service and we have to carry the luggagesournluggages by ourselves. Hotel amenities are not replenished daily and we have to call housekeeping whenever we need them. And the housekeeping takes a long time to send our requests. Overall, hotel is clean and new. But, poor service standard make it overrated. Hotels and apartments in Perth are generally and cosy, as such, parking a premium for this hotel is not worth it. Bad!
Francisca Y. Parelles Indonesia, 22 de juny de 2015
good

The room and location
8,3
We had a great time staying here but the only problem is carbay. Its very limitted.
Sin Y. Parelles Singapore, 22 de juny de 2015
Great stay

clean, modern, quiet
9
Eric T. Famílies amb infants petits Singapore, 21 de juny de 2015
Fantanstic revist after 2 years

Size of rooms. Cleaniness, green apples
8,7
Arrvied after a drive up from Busselton around 1pm. checked in and was upgraded to a 1 Bedroom Suite Premium. Huge ROOM. HUGE. Rooms are great. Parking gets very limited after 8pm. Had to get Hotel to unlock a lot for us.
Anthony T. Parelles Thailand, 21 de juny de 2015
Rude Night Manager

Location is good, close to the city but away from the noise. Rooms are comfortable and clean. Breakfast buffet is good value.
6,7
Arrived in the room and found that the only phone, a cordless, was not seated in the cradle correctly and therefore had a flat battery. The only way to contact reception was to go downstairs in person. The car parking is charged at $30 per night, no valet. The first night there were no parking bays available but the night manager generously offered to take the keys and sort out a parking bay. On the second night, again no parking bays available, the night manager (different from first night) was extremely rude when approached, basically telling me to go away. He did eventually arrange a parking bay but only after a very loud and unnecessary confrontation. The whole episode left me wondering if he was suitably qualified to work in the hospitality industry, his behaviour was inexcusable.
Gaelle H. Viatgers en solitari France, 15 de juny de 2015
Modern, beautiful and very comfy.

modern, beautiful and comfy
9,7
Adrian K. Famílies amb infants petits Singapore, 10 de juny de 2015
Comfortable experience

Size of the room, room amenities, location
6,7
Experience at Fraser Suites was very comfortable, no fuss and pretty efficient. Check-in was good, room was clean and ready, efficient service. The bathroom toilet could have been better designed; the bath had no shower head, that would have been useful especially with a toddler. The main shower pressure was not great but tolerable. Kitchen was good, had good amenities and well resourced in terms of pots and cutlery, etc. The car park was crowded, the allotted lots for Fraser Suites residents, could do with more lots especially when it's peak period. The in-room dining menu too fancy, could do with more "comfort" food dishes, asian dishes or just simple western dishes rather than the "fine-dining" type of menu. Service was good but not extraordinary if we're truly representing 5-stars. When I arrived, I had a toddler, a stroller, 2 large bags, hand carry bags; check-in was pretty fast but after that no one offered to help me with my luggage up to the room, the front desk staff didn't even ask me if I needed help! Only once when I asked for directions from a front desk staff, wasn't very helpful at all, the person just gave me very basic info and didn't seem to want to do more than that given that I was the only guest at that time talking to her and I just arrived on my first day. Some days when we left some of our own food containers and cutlery in the kitchen sink unwashed together with the hotel's cups and plates; when we returned, the room cleaning staff only washed the hotel's and left my stuff unwashed in the sink, this I thought was quite amusing! In summary, good hotel, met my expectations in terms of looking for a apartment size and type room and in the city, central location.
Trevor M. Viatgers en solitari Australia, 6 de juny de 2015
what a great place to have in perth great palce

well the location the views we had & that was the best bed i have ever slept in wow all things were good we will stay again
9,3
it was to short only had a night but will go again & stay longer & have already told a few friends that they should visit hthere, the staff were great polite & helpful in all ways
Laura A. Famílies amb infants petits Australia, 2 de juny de 2015
Very professional staff

The bed and pillows were divine. The staff were very polite and professional. The room was very clean.
9,3
We had a fabulous stay at Fraser suites. Can't wait to return!
Than H. Parelles Myanmar, 1 de juny de 2015
Nice room

Nice room, easy to access Cat bus and location
7

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