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Notable 8,3
basat en 227 comentaris

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Notable



de 227 comentaris
  • Estat de l'hotel/higiene 8,5
  • Serveis 6,0
  • Ubicació 8,8
  • Comoditat de l'habitació/Nivell 8,6
  • Actuació del personal 8,7
  • Relació qualitat preu 8,4
  • Menjar/menjador 6,7

Kai H., Malàisia
Famílies amb infants petits
Estada de 3 nits en de maig de 2012
Recommends family room for young children
Family room with jacuzzi, two king sized bed and a small balcony to look out into the streets.
the glass door to the balcony is sound proof so eventhough the building opposite was under construction there was no noise. jacuzzi is a big plus for the children enjoyed it. room is extremely clean. a few streets away from the toy street a plus for family with children. airasia service center and a shop selling premium vietnamese coffee powder on the same street as the hotel. pharmacy a street away. a nice restaurant and mini market on opposite. it was a wonderful stay. we are very happy with the service n hotel.
Comentat el 24 de maig 2012

Jo-Ann M., Nova Zelanda
Parelles
Estada d'una nit en d'abril de 2012
Great location and helpful staff
Close to lake in a reasonably quiet street
We received an upgrade to a beautiful room with a small balcony overlooking the street. The staff were helpful and friendly and there are a couple of great restaurants across the street. A small boutique hotel offering good service and value for money.
Comentat el 05 de maig 2012

Jo-Ann M., Nova Zelanda
Parelles
Estada de 3 nits en d'abril de 2012
Service with a smile
Service
We stayed here on two occasions and left our bags here while we did a junk cruise on halong Bay. When we got back we were upgraded which was a great surprise. Service was great, with the door being opened everytime we arrived back at the hotel. They also do Junk cruise bookings at a good rate so if you are thinking of booking this hotel and are intending on going to halong bay check out what they can offer you. It wouls be good if they offered anothe option other than eggs for a western breakfast. maybe fruit and yogurt? But nothing wrong with the eggs that they cook and the toast was lovely.
Comentat el 05 de maig 2012

Ursula H., Suïssa
Parelles
Estada de 2 nits en de març de 2012
Big rooms, staff tries to make stay comfortable
Real big rooms, nice staff
First we got another room offered than booked, but as we insisted to get a room with a balcony, we realy got one. What we did not know was, that the balcony is so tiny, you just can stand on it. Also the room and the balcony overlooks a street, not very big, but with a lot of traffic at all times, day and night. Ringing of the elevator audible and very noisy frige and A/C. As we are allergic to noise, we changed the hotel for our second part. Breakfast is served either in the room or just at two tables in the entrance hall. Minor ameliorations like correct coathangers, untorned badrobes and a longer shower hose (so that as tall person you can stand upright to take the shower) should urgently be made.
Comentat el 06 d'abril 2012

Lily W., Singapur
Grups
Estada de 4 nits en de març de 2012
Small hotel with large clean rooms.
Great service and convenient location.
staff were friendly and helpful. they went the extra mile to make our stay memorable. hotel is small but the rooms are big (1 room per floor) with large windows (some with balcony over looking the street). there are amenities nearby - hairdresser 2 doors away, convenient store and restaurants/cafe (with international cuisines) across the street or within a short walk from the hotel. walking distance to shopping, night market, wholesale market, the famous hoaen kiem lake and high-end shopping. substantial breakfast served either in the room or at the lobby. the pc with internet & wi-fi is a great feature in our room which helped us keep in touch with our loved ones as well as business at no extra cost. we had a very pleasant and enjoyable stay in hanoi thanks to the help of the hotel manager,
Comentat el 03 d'abril 2012

John G., Regne Unit
Parelles
Estada de 2 nits en de març de 2012
Lovely big rooms
Helpfulness
We arrived at the airport and were picked up no problem by arrangement from Mr Danny of Golden Land Hotel. Then everything went perfectly, the room was a lovely big room, also bathroom was a decent size and the whole time we were there the water was piping hot. also arranged our trip to Halong Bay and kept our luggage for us, at a really great price. Nothing seemed to be too much trouble for them and we thoroughly enjoyed our stay here. Even though the streets are noisy and bedlam the double glazing worked a treat so we didn't hear too much beeping! We were presented with a map of the old town which definitely took a bit of getting used to but we did work it out in the end. It was also great that we were provided with a computer and wi-fi in our room.
Comentat el 31 de març 2012

PETER J., Regne Unit
Viatgers en solitari
Estada de 3 nits en de març de 2012
Great location and nice rooms
Nice to have a balcony
the hotel is very central (within 5 minute walk to hoam kiem lake). many restaurants and tourist information shops near by. breakfast was very poor and limited, this is due to the small amount of space (no seperate room for breakfast, so eaten in reception).
Comentat el 30 de març 2012

Boon T., Malàisia
Grups
Estada de 2 nits en de març de 2012
Great location and rooms
Great location and services
great room and staff. staff trying their best to our needs and information for food and places to visit.
Comentat el 24 de març 2012

David L., Canadà
Parelles
Estada de 4 nits en de febrer de 2012
Staff very pleasant, helpful and polite.
Located conveniently in the First Quarter with large, clean rooms.
we found the staff to be very helpful and accommodating. we really enjoyed the location of the hotel and the large rooms. everything was kept very clean and the breakfast provided was excellent. the hotel had a charm to it that made you feel at home. a great deal of this was due to the warmness of the staff. we were traveling with our adult children, therefore we had three rooms rented. the rooms were excellent and we all agreed we would definitely return to golden land hotel if we visited vietnam again. this was actually the second time our son & daughter-in-law had stayed there. thank you for the excellent accommodation and for going out of your way to make our stay so enjoyable.
Comentat el 12 de març 2012

Cathy S., Canadà
Parelles
Estada de 5 nits en de gener de 2012
Great staff and room
lovely, spacious room with jaccuzi bathtub
This hotel had everything we needed - lovely room with all the amenities and more such as a jacuzzi tub and hot water kettle, great location, friendly helpful staff and even gave us a New Year's present on our departure. We would not hesitate to stay here if we visited Hanoi again.
Comentat el 06 de març 2012