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Excel·lent 9,1
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Excel·lent



de 256 comentaris
  • Estat de l'hotel/higiene 9,2
  • Serveis 8,5
  • Ubicació 9,2
  • Comoditat de l'habitació/Nivell 9,0
  • Actuació del personal 9,4
  • Relació qualitat preu 9,2
  • Menjar/menjador 8,3
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Ariana F., Estats Units
Famílies amb infants grans
Estada de 2 nits en d'agost de 2015
Amazing Hotel with Great Employees
The staff at the hotel were amazing. They helped us out and were always prepared with activities and places to sightsee. The breakfast was delicious and well presented. The rooms were very spacious.
My mother and I had a great stay at Golden Sun Palace Hotel. The staff were beyond helpful. The breakfast was delicious. I would definitely stay at this hotel in the future and recommend it to others.
Comentat el 11 d'agost 2015

daniel G., Suïssa
Famílies amb infants grans
Estada de 2 nits en de juliol de 2015
Hotel and Travel Agency together
the great staff, nice breakfast and the location in the old quarter
Was a great stay. The hotel staff was just great. We booked a halong bay trip which was postponed several times due to bad weather. The staff gave us very good advise and we could avoid unnecessary travels to the halong bay due to to fact that they are very expirienced in tour organisations At any time we felt very comfortable and also when it came to rearrangement it was done without any problem at all. We defenetly strongly recommend this place.
Comentat el 05 d'agost 2015

Rachel F., Canadà
Grups
Estada d'una nit en de juliol de 2015
Very helpful service!
Service, food, room
The front desk lady was amazing. She told us all the best local places to go and was extremely helpful and hospitable. We had not booked our third night stay because we were going to a junk boat on the second night but she helped us arrange everything and even contacted our travel guide while we were on the boat to notify that everything was already prepared for us. When we came back home late one night and requested for an extra towel, they brought us fresh fruit and water as well. The buffet breakfast was very convenient and had an assortment of food.
Comentat el 21 de juliol 2015

William F., Austràlia
Viatgers en solitari
Estada d'una nit en de juliol de 2015
Great location right in the heart of downtown Hano
Quiet, clean, professional
The room was small yet comfortable. The room was really quiet despite the location. Great hotel :)
Comentat el 11 de juliol 2015

Francois P., Sud-Àfrica
Viatgers en solitari
Estada d'una nit en de juny de 2015
Comfortable & friendly stay
Clean, Comfortable, Friendly
The hotel is very clean and what impressed me the most was the friendly staff and attention to detail. Smiles all 'round. The rooms are big enough and the bathrooms are clean with good water pressure. Breakfast was adequate with coffee, fruits and pancake. Other options available too. Staff arranged bus tickets, tour to Ha Long bay, train tickets to Sapa and back and also the hotel in Sapa which included 2 days guided tours. Taxi fare to airport if arrangd by hotel is 15 USD. Which I think is ok since it's a 45 minute drive. Location is 3 minute walk from the night market and the lake where there are some good restaurants. There is also a 7/11 like shop within 1 minute walking distance. Noise from the street was minimal (I stayed on the 3rd floor, in a street facing room). The room had double, separate window frames about 5 cm apart which means the street noise was hardly noticeable, and I don't watch TV. Beds are comfortable too. I had a great stay and I'd stay here again for sure.
Comentat el 07 de juliol 2015

Huang T., Taiwan
Viatger de Negocis
Estada de 5 nits en de juny de 2015
Staffs are so kind and helpful
service, cleanness & location
We stayed at Gloden Sun Palace for 5 nights. The rooms were clean, all staffs we met were very nice and helpful. The location is near Hoan Kiem Lake and old streets, easy to shopping, enjoying street food, but not noisy at all! It was a fantastic stay, feeling like home!
Comentat el 27 de juny 2015

Wei L., Singapur
Parelles
Estada d'una nit en de juny de 2015
Good staff
Staff, location and comfort
The staff are very helpful and they mak the stay very enjoyable!
Comentat el 22 de juny 2015

Lucy W., Estats Units
Viatgers en solitari
Estada de 3 nits en de juny de 2015
Nice boutique hotel
Attentive staff, good location, good breakfast
The staff were very nice and made us feel welcome. Bruce was very helpful and saw to our every need. The location is very central within the Old Quarter. The breakfast was pretty good. We ordered from a menu that had Vietnamese and Western food. Everything was freshly cooked. The hotel was clean. We stayed here for 3 nights and booked an extra night after coming back from a Halong bay tour. The staff arranged an upgrade to their Golden Sun Suites, which was right next door. Great value for money.
Comentat el 18 de juny 2015

Sara M., Estats Units
Grups
Estada de 2 nits en de maig de 2015
Wonderful welcoming reception! Great breakfast!
Wanting to satisfy the guest, breakfast, bathroom
It was my daughter's birthday the day we arrived and she was greeted with a beautiful bouquet of flowers. We were shown several rooms, and allowed to pick which one best fit our needs. The staff was as helpful as could be and the doorman quick to always help us with packages, etc. Breakfast was outstanding with fruit, cheese! Omelets, bacon, etc. Great location to lake and sights around the old quarters. It was the most expensive place we stayed on our 5 week journey and by far the best.
Comentat el 10 de juny 2015

Cassandra P., Austràlia
Parelles
Estada de 3 nits en de maig de 2015
Great location but slightly underwhelming
The breakfast was great, along with the location and the attentiveness of staff.
It was slightly underwhelming. We got woken up in the middle of the night our first because staff wanted to check the air conditioner. Obviously a mistake had been made and it really disturbed. Also, a lot of building work was going on so there was a lot of noise in the room. However, breakfast and location was great. It's a nice hotel but I think you can find better for the same price.
Comentat el 21 de maig 2015