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Hyatt Regency Sha Tin Hotel

18 Chak Cheung Street, New Territories, Sha Tin, Hong Kong (Mostra el mapa)

reserveu ara!

Anteriorment : Hyatt Regency Hong Kong Sha Tin Hotel

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Àrea Sha Tin Nombre d'habitacions: 559
Wi-Fi gratuït

Comentaris de clients recents

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Excel•lent

8,4

de 2534 comentaris

Relació qualitat preu
8,3
Ubicació
7,4
Actuació del personal
8,9
Estat de l'hotel/higiene
9,1
Comoditat de l'habitació/Nivell
8,7
Menjar/menjador
7,8
Tots els comentaris (2534)
Organitza per:
Maria G. Parelles Chile, 28 de gener de 2013
Buen hotel pero muy alejado del centro

Estación de metro en la puerta
8,7
El hotel muy cómodo, como todos los hyatt de todas partes. Cumple con los standares internacionales de un hotel de 5 estrellas, podrías estar en usa, Europa o Asia. El único detalle negativo es que el hotel no ofrece wi fi gratis ni en las habitaciones ni en los espacios comunes. Pagamos una excelente habitación, con cocina, living, dos baños y no teníamos wi fi. Muy lejos del centro,a 40 minutos en metro, pero hay una estación de metro en la puerta.
Luisa R. Parelles Colombia, 13 de maig de 2012
excelente hotel y un muy buen servicio

la vista es muy bonita y el hotel is amazing
9,3
la estancia en el hotel fue satisfactoria, ya que el cuarto era muy cómodo todo el hotel muy bonito con excelentes condiciones a un precio cómodo y encantador
Luisa R. Parelles Colombia, 28 d'abril de 2012
excelente servicio y vista a la ciudad

las instalaciones del cuarto, el servicio, la vista de la ciudad y la ubicación
9,7
Me encanto mucho el hotel, su excelente servicio, calidad y ubicación Lo que mas me maravillo fue la excelente vista que tiene hacia la ciudad la comodidad del cuarto en pocas palabras bellísimo and wonderful
Lucia M. Viatger de Negocis Spain, 25 de març de 2011
Hotel cinco estrellas con vistas increibles.

habitacion amplia con un baño espacioso y una sala fitness muy completa
9,7
el personal muy amable con nivel bueno de ingles. la estacion de metro esta en la puerta del hotel y te conecta con el resto de la ciudad de forma rapida. lugar muy traquilo que desconecta con la locura de las zonas mas turisticas de la ciudad.
Alejandro B. Viatgers en solitari Venezuela, 3 de gener de 2010
Estadia en Hong Kong

Excelente ubicación con respecto a la estación de metro. El servicio y limpieza del hotel es sobresaliente. Muy buen desayuno.
10
Ha sido la mejor estancia que he tenido en un hotel. El tamaño y calidad de la habitación tanto del baño es demasiado confortable. El mantenimiento y todas las áreas en general están muy bien cuidadas. Se puede mejorar el servicio de transporte desde el aeropuerto y también la temperatura de las bebidas en el mini bar. Ha sido la cerveza mas caliente que me he tomado en un hotel y nunca encontré como abrirla mas que con la puerta por lo que se derramó por toda el piso.
Hotel Feature Tip: Las bebidas en el mini bar no estan frias.
T M. Parelles China, 22 de juliol de 2014
away from the hustle bustle city

great location, nice swimming pool and nice views
6
Jie L. Parelles China, 21 de juliol de 2014
good,easy to access

large room, close to mtr, good bakery
7
it is ok, relative large roon in HK, close to the mtr and university
Viatger de Negocis 19 de juliol de 2014
Nice hotel but let down by bad customer service

Location, price and room size
5
We had stayed here briefly before and had a good stay. This time round we stayed here for 10 days and it was a mixed experience. First - I had paid for a mountain view king and they tried to put us in a standard room - I, having stayed here before - knew that the room was a standard - about half the size and no bath - had I not said anything they tried to have me stay in a standard room for 10 nights!!! Then, we get the room, the carpet was stained and dirty, and the maid room cleaning was crappy, day after day they forgot to do half of what thru needed ie no products or no tea / coffee or no t paper. There was rubbish under the bed from a previous guest and I noted it was never cleaned the entire 10 night stay. The pool looks good in the photos and it is nice but the pool staff are very lazy and they never pick up used towels - so by 4pm all of the lounge chairs are strewn with dirty towels and they pick none of them up. I also found the breakfast staff to be haranguing - I complained about some of the issues only to them have breakfast staff single me out for annoying attention. I met another guest who said this Hyatt is one of the worst in terms of customer service - their English is bad, or they pretend they don't understand and we were very glad to leave and will never stay at this hotel again - and please shampoo the carpets in room, they are disgusting
David R. Viatger de Negocis Australia, 19 de juliol de 2014
OK but not up the Hyatt Regency standards

Location, pool and bath in room
5
I had stayed at this hotel briefly before and had a good stay, this time we stayed for 10 nights and for a Hyatt Regency we thought the place fell down in a few key areas. First we arrived and asked to get our Mountain View King room, which we had paid for far in advance. They finally give us a room, I go see it and its a small standard and it was grubby, smelt of smoke. So knowing what my room should be, I go down to the desk and had to fight to get what I had paid for. This is fraud in my view, had I not known what my room type was meant to be, they tried to slot me into a much smaller standard rom with no bath. Second, our room had stained grubby dirty carpets, the room and its carpets are dirty and need a good shampoo. We were not happy with our daily clean, every day they missed things like no tea / coffee, or no toilet paper, or no new products, this was annoying. Also, from a previous guest rubbish was under the bed and it stayed there for 10 nights, was never cleaned, I am sure its still there now. Finally, the pool, its in their photos, its nice, but every day I noticed the pool staff don't pick up used towels off the deck chairs, so by 4pm many of the chairs are covered with towels, the user long gone and everyone thinks that chair is still taken. This is slack and the pool staff need to actually do some work vs standing around like they do. So overall we were glad to leave, I didn't like our dirty room, the room servicing and as another guest said to me, its the worst run Hyatt Regency and I agree.
T M. Parelles China, 15 de juliol de 2014
nice and quiet

away from city live and crowd
8
nil

reserveu ara!

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