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Hyatt Regency Sha Tin Hotel

18 Chak Cheung Street, Sha Tin, Hong Kong

Comentaris de clients recents

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Notable

8,4

de 3451 comentaris

0 resenyes en Català

Relació qualitat preu
8,3
Ubicació
7,5
Actuació del personal
8,8
Estat de l'hotel/higiene
9,0
Comoditat de l'habitació/Nivell
8,8
Menjar/menjador
7,8
Tots els comentaris (3451)
Organitza per:
Maria G. Parelles Chile, 28 de gener de 2013
Buen hotel pero muy alejado del centro

Estación de metro en la puerta
8,7
El hotel muy cómodo, como todos los hyatt de todas partes. Cumple con los standares internacionales de un hotel de 5 estrellas, podrías estar en usa, Europa o Asia. El único detalle negativo es que el hotel no ofrece wi fi gratis ni en las habitaciones ni en los espacios comunes. Pagamos una excelente habitación, con cocina, living, dos baños y no teníamos wi fi. Muy lejos del centro,a 40 minutos en metro, pero hay una estación de metro en la puerta.
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Luisa R. Parelles Colombia, 13 de maig de 2012
excelente hotel y un muy buen servicio

la vista es muy bonita y el hotel is amazing
9,3
la estancia en el hotel fue satisfactoria, ya que el cuarto era muy cómodo todo el hotel muy bonito con excelentes condiciones a un precio cómodo y encantador
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Luisa R. Parelles Colombia, 28 d'abril de 2012
excelente servicio y vista a la ciudad

las instalaciones del cuarto, el servicio, la vista de la ciudad y la ubicación
9,7
Me encanto mucho el hotel, su excelente servicio, calidad y ubicación Lo que mas me maravillo fue la excelente vista que tiene hacia la ciudad la comodidad del cuarto en pocas palabras bellísimo and wonderful
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Lucia M. Viatger de Negocis Spain, 25 de març de 2011
Hotel cinco estrellas con vistas increibles.

habitacion amplia con un baño espacioso y una sala fitness muy completa
9,7
el personal muy amable con nivel bueno de ingles. la estacion de metro esta en la puerta del hotel y te conecta con el resto de la ciudad de forma rapida. lugar muy traquilo que desconecta con la locura de las zonas mas turisticas de la ciudad.
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Alejandro B. Viatgers en solitari Venezuela, 3 de gener de 2010
Estadia en Hong Kong

Excelente ubicación con respecto a la estación de metro. El servicio y limpieza del hotel es sobresaliente. Muy buen desayuno.
10
Ha sido la mejor estancia que he tenido en un hotel. El tamaño y calidad de la habitación tanto del baño es demasiado confortable. El mantenimiento y todas las áreas en general están muy bien cuidadas. Se puede mejorar el servicio de transporte desde el aeropuerto y también la temperatura de las bebidas en el mini bar. Ha sido la cerveza mas caliente que me he tomado en un hotel y nunca encontré como abrirla mas que con la puerta por lo que se derramó por toda el piso.
Hotel Feature Tip: Las bebidas en el mini bar no estan frias.
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Paula K. Famílies amb infants petits Singapore, 27 d'abril de 2016
Recent Stay at Hyatt Regency Sha Tin
4
It is our first time to visit HongKong to celebrate my Husband and my Son's birthday. The airport transfer driver was very pleasant. He was very honest and knowledgeable. He was very professional as well. But the other guy who waiting for us at the airport, was talking on the phone and did not even put up his sign. I was the one who approached him and inquired. He STILL continued to talk on the phone which was rude. The location of the hotel is quite far from Central yet there is a MTR station outside the hotel so it helped a lot but not much food places to eat outside the hotel. The staff are mostly nice except for their front desk staffs. They were not as accommodating as we expected them to be, and they do not explain why we have to put in a deposit upon check in. My family paid FULL 2 months before so we were quite puzzled as to why the front desk guy was asking for a credit card, which they did not indicate in our email conversations prior to flying out. We do not carry credit cards with us so we felt upset as to why we asked to present one. We do not mind paying cash. I think it would be better that they set customer's expectations what need to be presented upon check in. Moving on, they allowed us to do an early check in, but upon entering our room, our bedsheets looks as if it was never changed from previous customers because it was very untidy. Our toilet was dirty and someone even did not flush the toilet! The toiletries were not complete. We requested for housekeeping to do another run on the room. They were very courteous and fast, barely speak english but were very helpful ladies. Upon booking for the rooms for 5 days, I requested for 2 birthday cakes to be setup on the beds upon arrival to surprise my husband and Son. They assured me that cakes will be provided and said they also offered it as complimentary even if I offered to pay for them. Upon reaching the room, the cakes were not there. I have to call in to have them deliver it and they d
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Ting O. Viatger de Negocis Hong Kong, 26 d'abril de 2016
Clean and convenient
6
Good location and clean, Value for money. Restaurant was good and the pool is excellent
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Kwok F. Parelles Hong Kong, 24 d'abril de 2016
Excellent
6
upgrade suit room very surprise
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Andrew M. Parelles United States of America, 24 d'abril de 2016
Rude staff at check-in ignore the type of room we
2,3
Despite booking a room with a Queen or King bed, the check-in staff gave us a room with two twin beds. When my wife complained (she checked in ahead of me) the check-in staff made some ridiculous excuse that this was the type of room that we booked, although I later confirmed that there was not such restriction. The staff member was rude to my wife and, generally speaking, the staff seem say anything to try and keep you from complaining to them. When we checked out and were asked how our stay was, I complained that we didn't get the room we wanted. The staff member just smiled at me stupidly with no reply.
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Ng W. Parelles Hong Kong, 24 d'abril de 2016
Very good
6,3
Very good in cleanliness and view.
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1 d'1 opinió
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