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Kempinski Hotel & Residences Palm Jumeirah

Crescent West, Palm Jumeirah, Dubai, Unió dels Emirats Àrabs

Comentaris de clients recents

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Molt bé

7,8

de 70 comentaris

0 resenyes en Català

Relació qualitat preu
7,1
Ubicació
7,9
Actuació del personal
8,4
Estat de l'hotel/higiene
8,1
Comoditat de l'habitació/Nivell
8,1
Menjar/menjador
7,1
Tots els comentaris (70)
Organitza per:
Patricia H. Viatgers en solitari Sweden, 19 d'abril de 2016
Front desk staff not customer oriented, but the ot
3,7
The front desk staff was not very friendly and customery, but the rest of the staff: cleaners, restaurant, pool and beach staff was great
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Abdulrahman A. Famílies amb infants grans Saudi Arabia, 16 de març de 2016
Excellent, but
5
Great location and view. Pleasant staff. Very noisy construction, limited and small gym facility (no sauna or steam). Not allowed to park own car in basement.
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Faisal A. Parelles United Arab Emirates, 30 de gener de 2016
unsatified
4,3
I was unsatisfied with the hotel as I was not given what I requested for. at the same time the reception was not up to a 5 star hotel category when it comes to the smell or even the cleaning part of it. I had to checkout one hour after I checked in. not happy at all.
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Yogesh B. Viatgers en solitari India, 23 de novembre de 2015
took a lot of time for room service

Ambience
7
We were not informed about the tourism tax at the time of check in. Its just that they or agora should mention about any such tax at tge time of booking
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Jamil K. Famílies amb infants grans United Kingdom, 12 d'agost de 2015
Overall a great relaxing break.

1 The rooms are spacious and comfortable 2 the staff were approachable and extremely helpful 3 the shuttle to mall of emirates was a great idea
8
The stay was good and relaxing. The facility at the facility are great (perhaps the swimming pool should extend its summer hours to 9pm and not 7pm as is today). The staff members were all good and gave attention to us all the time. Will plan to revisit in the coming 12 months.
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Adel A. Famílies amb infants petits Saudi Arabia, 10 d'agost de 2015
Location

All
6,3
Good but the weathet very hot
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Mariam A. Grups United Arab Emirates, 19 de juliol de 2015
very bad
3
very noisy bad attitude from the staff, terrible shaking bathrooms !!! also the walls are not sound proof!!!
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Hisham A. Famílies amb infants petits Saudi Arabia, 19 de juliol de 2015
Perfect place for families

Location, suite size, pool & beach
9,7
Much better than I expected
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Junyong J. Viatger de Negocis South Korea, 18 de juliol de 2015
Best hotel ever

Large room, pool, good staff
9,7
Best hotel ever. large room with full kitchen Clean and cool swimming pool. but less space of car parking area
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Nicola B. Famílies amb infants grans United Kingdom, 22 de maig de 2015
5 Star Staff!

Staff, location, service
9,3
This was our second visit to this hotel and we returned as we knew the location was perfect to unwind. We had a sea view two bedroom apartment and a lot of reviews say to go for rooms overlooking the pool. You do get the Dubai skyline view but we preferred the late sun on our balcony with great sunsets. We were glad to recognise staff from our previous visit and the service they provide is second to none. In particular Maurice and Vispal (sorry if mis-spelt) who are forever smiling by the pool and work in such high temperatures but maintain their lovely characters all day. Also the knowledgeable and friendly pool bar staff - a lovely Russian guy and his Phillipine colleague. They were very interesting to talk to and work quickly and efficiently. Our rooms were serviced beautifully every day. The hotel is in a great location especially as we were with our grown up children as you get a beach holiday but in the evenings can go into central Dubai for shopping and a myriad of restaurants. We did eat at our hotel as well and found the food improved this time (as this was our only negative point about the hotel during our last visit). There is a lot of building work near the hotel which is expanding and also other hotels being built on the Palm but it didn't spoil the atmosphere there and we managed to ignore it. The beach area is also very safe, lots of shade provided for young children and great facilities. Thank you Kempinski, we can't wait to return.
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1 d'1 opinió
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