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Pinnacle Hotel and Suites

Sta. Ana Avenue, Poblacion, Davao City, Filipines

Comentaris de clients recents

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Molt bé

7,7

de 505 comentaris

0 resenyes en Català

Relació qualitat preu
7,7
Ubicació
8,3
Actuació del personal
7,7
Estat de l'hotel/higiene
7,6
Comoditat de l'habitació/Nivell
7,8
Menjar/menjador
6,9
Tots els comentaris (505)
Organitza per:
Mario I. Parelles Chile, 18 de setembre de 2014
muy conveniente precio-calidad.

ubicacion, servicio del personal y relacion precio-calidad
8,7
muy buena.
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Maria T. Parelles Belgium, 26 d'abril de 2016
Wedding of our son
5,3
Our stay in Davao was very nice. The staff also was very, very nice. Congratulations!!!
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Elmar L. Viatgers en solitari Germany, 16 d'abril de 2016
I like to stay there
6
Staff war very friendly, rooms clean and nice
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Angelique L. Famílies amb infants petits Philippines, 10 d'abril de 2016
Needs to improve customer service.
5
The room is very spacious and the room is clean. The location is also good. However the staff/s assigned in the reception area namely Jessa and the other staff has poor customer service. They are not friendly, polite nor cheerful. They don't know how to acknowledge your presence, I would be the one who will greet them first instead of them greeting me first and they wouldn't even smile. And when you talk to them they don't know how to politely answer your question or request. The housekeepers are more polite compared to the receptionist. Housekeepers would greet you with a smile and will make you feel at home. It seems like their receptionist are not properly trained. All in all my experience was great except for the service at the reception(check-in/check-out). I do hope that they will be trained as a business woman I always keep this in mind "Courteous treatment and excellent customer service will make a customer a walking advertisement".
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Matthias L. Parelles Germany, 9 d'abril de 2016
Good location. Price is okay
5
PROS: Good Location, good Room & Bed, With Pool, Breakfast So-So, Free Wifi even at rooms (slow, but will do, Good staff. CONS: Bathroom needs more lightning and better drain down the water from shower
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Keem M. Parelles Japan, 8 d'abril de 2016
Front desk attitude
4,7
Slow response and less polite on catering customers.
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Marc I. Viatgers en solitari Philippines, 7 d'abril de 2016
Excellent location. Superb room. Great ambience
6,7
Value for money. Nice hotel near to malls and restaurants. Excellent overall.
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Vicente J. Famílies amb infants petits Philippines, 3 d'abril de 2016
wonderful stay
6,3
big rooms, comfortable stay
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Marian B. Grups Philippines, 26 de març de 2016
Highly Recommended Hotel in Davao
5,3
PROS: Good Location, Big Room & Beds, With Pool, Breakfast So-So, Ample Parking Space, Free Wifi even at rooms (slow, but will do, atleast no need to stay in the lobby just to use wifi), Good staff. CONS: No bidet, Bathroom needs more lightning, Bed is not that soft or hotel quality. Overall, satisfied with my stay and will highly recommend Pinnacle to anyone going to Davao for business or leisure.
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Jazzie S. Parelles Philippines, 21 de març de 2016
Good location. Price is okay

location, price, spacious room
7,3
Okay. But internet was intermittent
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1 d'1 opinió
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