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Tots els comentaris (2581)

Viatger de Negocis (283)

Parelles (1219)

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Grups (313)

Notable
8,5
de 2581 comentaris
Estat de l'hotel/higiene
8,7
Ubicació
8,2
Comoditat de l'habitació/Nivell
8,7
Actuació del personal
8,7
Relació qualitat preu
8,7
Menjar/menjador
7,8

8 Denisa A.
Portugal
07 de gener 2014
Very Good
location, bedroom, food
Te hotel is very central, the food is amazing and the staff is very nice! The dinner we had there was really amazing! The bedroom had only an internal window which i think is not good!

8 Meredyth M.
United States of America
10 de gener 2014
Very nice experience in a busy city
Staff friendliness, spa, location
Everything was great overall. I staid in 2 different Rising Dragons. The first hotel had a very hard mattress and no the air conditioning system was tied to the entire floor, so I was not able to turn it on in my room. It was also a noisy room. When I complained to them, they didn't have a room with AC in that hotel, so they upgraded me to a better room in a sister hotel. I didn't mind moving because it meant I got to stay in two different parts of town. I would advise other travelers to confirm that the room they book has air conditioning that can be controlled by the individual room occupant. Also, when I left the second hotel location to see Halong Bay, I booked another night for our return to Hanoi. We were promised we would get the same room at the same rate, but when we came back they told us they were sold out. I didn't have a confirmation number, so there wasn't much I could do. The hotel secured a room for us at the hotel next door for the same rate, though it wasn't as nice of a room.

7,7 Elizabeth C.
United States of America
12 de gener 2014
The staff were very helpful and good location
Location
The staff were very warm and welcoming. They helped us set up a cruise to Halong Bay and were willing to split our hotel stay so we could go on the cruise and come back even through we had originally booked all nights sequentially. The downside was that there was some water problem so they moved us to a sister hotel for the first night. We are always skeptical when being told we need to move hotels, but the staff rode over the other hotel with us, made sure we were settled and happy until we returned to the Rising Dragon Palace after our Halong Bay cruise. The sister hotel was even closer to the action and shopping so that worked out well.

9,7 Yewin F.
Malaysia
14 de gener 2014
Excellent, would definitely come back again
Service, food, value for money
Excellent. I would come back again. The staff were helpful in getting around to the best places for Vietnamese street food.

9,7 Roland N.
Sweden
02 de gener 2014
Very good and effective information from staff.
Very nice and friendly staff, good breakfast and nice restaurant on the top floor.
Very kind and informative personel especially at the front desk when checking in. Followed us all way up to our room. Good information about the tours. Nice area outside in the old part of Hanoi. Excellent restaurant with low prices on the top floor of the hotel.

4,3 Shradha V.
United States of America
01 de gener 2014
horrible staff
nothing
would not recommend this hotel to anyone after the horrible experience we had with the staff member called "be". after a 10 hours flight, this is our first hotel and be asks us to move into another hotel since they are booked and he forces us by yelling at us because we "did not cooperate with him and he had a long day". he was acting like he was doing us a favor by giving us a free airport transfer if he moved to the other hotel. after alot of arguing we agreed and the hotel turned out to be worse. we wanted to book a cruise and asked him since we knew nothing and had no internet yet. he said the one he had was the last one and the only room left. he was charging us alot and said if we didnt book it at that time, we would not get it later. the cruise was horrible and after talking to other people, we realized the guy at rising dragon ripped us off and charged us alot more for the cruise. because of that one staff memember, we would not recommend this hotel to anyone

8,7 Jan B.
Denmark
27 de desembre 2013
Super Nice
Lokal

6,7 Hayley B.
United Kingdom
26 de desembre 2013
friendly staff
our booking was messed up so we were moved to the Lucky 3 hotel which was average
staff were helpful. our booking was messed up so we were taken to two different hotels which took a couple of hours so we were not best pleased! the hotel we ended up in was Lucky 3 hotel which had a good location and friendly staff yet was very overpriced and the breakfast was terrible! Noisy room due to poor fitting windows and doors. staff were really sweet but we aren't sure if it was there mistake or agoda's so we were not happy!

5,3 Choy M.
Hong Kong
28 de desembre 2013
Boring
N/A

9 Amber K.
United States of America
28 de desembre 2013
Great location and price...great hotel.
Service, Location, Nice rooms