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Santa Fe Hotel

132 Lagoon Drive, Tamuning, Guam 96931 (Mostra el mapa)

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Àrea Tamuning Nombre d'habitacions: 105

Comentaris de clients recents

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Agradable

6,9

de 146 comentaris

Relació qualitat preu
7,4
Ubicació
7,3
Actuació del personal
6,9
Estat de l'hotel/higiene
6,3
Comoditat de l'habitació/Nivell
6,9
Menjar/menjador
6,6
Tots els comentaris (146)
Organitza per:
Yiu K. Famílies amb infants grans Hong Kong, 6 d'agost de 2014
Poor Staff Qualtiy

Good ocean view
3,3
Everything is poor except the ocean view. For example: 1. The food left by previous guest was not disposed of, it was left in the microwave oven and fridge. 2. Staff unfriendly especially the reception staff. 3. Staff unhelpful, even they promised to take towel & cleansing facilities to your room, you have to wait for a long time with repeat asking. Besides, the extra bed was too soft for my kids, I have to solve the problem by myself. 4. The room was dirty, with bad smell. 5. Security problem, the door lock was out of order, the safety box easily out of order because running out of battery.
Frida D. Viatger de Negocis United States of America, 8 de juliol de 2014
Not pleasant

Location
5,3
When I checked in (early check-in 5:3-a.m.)they didn't have my booking. However, was able to check-in and paid early check-in fee. The room I was given smelled so bad (carpet was so old and seems like have not been cleaned for years, need to get rid of those filthy carpets), that I developed real bad allergies the next day and was too tired to change the room until the next morning. However, checked out that evening cause was too disappointed with the whole experience. Will not be making any bookings to the hotel any time soon.
Oka M. Viatgers en solitari Japan, 26 de juny de 2014
nice & chill

quiet, resonable and simple
8
by the beach not so crowded and quiet.
Rhodora L. Parelles Philippines, 22 de juny de 2014
Felt like home!

Beautiful view, very friendly staff, accessible by shuttle
9
We had a wonderful time at the hotel. The staff were very friendly, very helpful and very accommodating! The beach during sunset as seen from our room was so breathtaking! We had a most relaxing five-day stay at Santa Fe!
Dennis S. Parelles United States of America, 27 de maig de 2014
Great location but very old outdated and dirty car

Friendly staff
5,3
Pleasant
Tsz W. Parelles Hong Kong, 3 de maig de 2014
The room is not clean.

Near to outle
6,7
Near to outlet. The dining is good with band show.
Richard S. Viatger de Negocis United States of America, 1 de maig de 2014
it a nice hotel for 80 bucks

nice dark room with the lights out, close to beach
6
The carpets were wet, the air conditioning didn't work well, there was no air conditioning in the main lobby during check in, pretty hot at 90+ not sure I will stay here again, but they did have free local calls and internet.
Maria W. Famílies amb infants petits United States of America, 12 d'abril de 2014
Awful, front desk person poor customer service

The manager is good
2,7
Awful, even if it is a 3 star hotel there is no excuse for dirty rooms. Only areas visible are clean and my complain is about cleanliness not facility itself. Front desk person has no clue about good customer service
Gihyun Y. Grups South Korea, 2 de març de 2014
close to beach

beach,pools
7
The room condition was soso. The air was too humid to sleep.The staff was very nice and the beach right near to the hotel was very good. A perfect hotel to relax.I will recommend Santafe to my friends.
Claire P. Viatgers en solitari United Kingdom, 20 de desembre de 2013
Great pool, close to airport

swimming pool, beach views, comfortable room
6,7
I was arriving late and needed a place that was close to the airport and not too expensive. This was the second time I have stayed here. The swimming pool is great with wonderful views over the beach. There is a laundry area if you wish and a ideal location for breakfast. (Although I did go next door to Shirley's for a fabulous breakfast. Bed was comfortable and desk staff were very pleasant.

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