o

Cada vegada que un client d'Agoda surt d'un hotel li enviem un correu per demanar-li que escrigui un comentari sobre la seva estada. Els comentaris només es poden enviar d'aquesta manera.Cada comentari ha de tenir l'aprovació del nostre equip de contingut abans de publicar-lo al web d'Agoda.Per tant, a diferència del que passa en molts altres webs de viatges, TOTS els comentaris d'Agoda estan acreditats i són autèntics.
Introduïu les vostres dates per veure la disponibilitat d'aquest hotel

Shangri-La's Mactan Resort and Spa Cebu

Punta Engano Road | P.O. Box 86 , Illa Mactan, Cebu, Filipines 6015 (Mostra el mapa)

reserveu ara!

Shangri-La’s Mactan Resort and Spa Cebu Cebu - Exterior de l’hotel Shangri-La’s Mactan Resort and Spa Cebu Cebu - Exterior de l’hotel Shangri-La’s Mactan Resort and Spa Cebu Cebu - Piscina Shangri-La’s Mactan Resort and Spa Cebu Cebu - Jardí Shangri-La’s Mactan Resort and Spa Cebu Cebu - Vista Shangri-La’s Mactan Resort and Spa Cebu Cebu - Voltants Shangri-La’s Mactan Resort and Spa Cebu Cebu - Exterior de l’hotel Shangri-La’s Mactan Resort and Spa Cebu Cebu - Exterior de l’hotel Shangri-La’s Mactan Resort and Spa Cebu Cebu - Vista Shangri-La’s Mactan Resort and Spa Cebu Cebu - Interior de l’hotel Shangri-La’s Mactan Resort and Spa Cebu Cebu - Interior de l’hotel Shangri-La’s Mactan Resort and Spa Cebu Cebu - Exterior de l’hotel Shangri-La’s Mactan Resort and Spa Cebu Cebu - Sala de reunions Shangri-La’s Mactan Resort and Spa Cebu Cebu - Sala de reunions Shangri-La’s Mactan Resort and Spa Cebu Cebu - Sala de reunions Shangri-La’s Mactan Resort and Spa Cebu Cebu - Restaurant
Shangri-La’s Mactan Resort and Spa Cebu Cebu - Restaurant Shangri-La’s Mactan Resort and Spa Cebu Cebu - Restaurant Shangri-La’s Mactan Resort and Spa Cebu Cebu - Restaurant Shangri-La’s Mactan Resort and Spa Cebu Cebu - Cafeteria Shangri-La’s Mactan Resort and Spa Cebu Cebu - Pub Shangri-La’s Mactan Resort and Spa Cebu Cebu - Restaurant Shangri-La’s Mactan Resort and Spa Cebu Cebu - Restaurant Shangri-La’s Mactan Resort and Spa Cebu Cebu - Spa Shangri-La’s Mactan Resort and Spa Cebu Cebu - Spa Shangri-La’s Mactan Resort and Spa Cebu Cebu - Spa Shangri-La’s Mactan Resort and Spa Cebu Cebu - Spa Shangri-La’s Mactan Resort and Spa Cebu Cebu - Spa
Àrea Illa Mactan Nombre d'habitacions: 530
Wi-Fi gratuït

Comentaris de clients recents

Selecciona el tipus de viatgers

 

Excel•lent

8,7

de 1063 comentaris

Relació qualitat preu
7,9
Ubicació
8,6
Actuació del personal
8,9
Estat de l'hotel/higiene
9,1
Comoditat de l'habitació/Nivell
9,1
Menjar/menjador
8,4
Tots els comentaris (1063)
Organitza per:
Manuel C. Parelles Spain, 20 d'agost de 2014
fantastic hotel

room,beach, swiming pool
9
unforgettable
Luis R. Famílies amb infants petits Spain, 7 d'octubre de 2011
Perfecto para unas relajadas vacaciones

servicio y atencion del personal, cercania al aeropuerto, restaurantes, zona infantil
9
Es un hotel que vale la pena y la relacion precio/servicio es equilibrada. La atencion del personal es excelente, siempre pendientes de que estes comodo y satisfecho. Me encanto el cuidado y detalles que tienen para los mas pequenos. Su zona infantil, juegos, piscinas, zonas en playa, estan muy bien pensados para que los ninos se diviertan (y los padres tambien). Los restaurantes tienen muy buena calidad de comida, sobretodo el Acqua, que nos fascino. Las vistas del hotel son muy bonitas.
Juan D. Viatgers en solitari Argentina, 8 de setembre de 2009
descanso perfecto

La atencion del personal del hotel es increiblemente buena
8,7
El personal del hotel brinda una atencion inmejorable. Es un hotel ideal para el descanso y la playa.
Consells per al viatge: Es un hotel como para no salir a otro lugar. La atencion del personal es impresionante...!!! Muy recomendable...
Nancy W. Viatgers en solitari Indonesia, 18 de novembre de 2014
Get away to relax

service was great from arrival to departure time. service staffs were attentive. great service especially at the front desk n the assistant manager.
8,3
Overall was very good. Unfortunately when I wanted to use the toilet in my room after checking in, I was shocked to see a tiny poo floating on the toilet bowl. I flushed few times n cleaned the seat before using it. When I was soaking in the tub, to my amazement I noticed poo stains around the toilet bowl and the shower curtain was stained with algae. As it was late I rest the matter till the following day. I called guest service the next morning to request for my toilet bowl to be cleaned with full information on the condition of the toilet bowl. When I returned from my swim, the same stains were still there. After my shower I got hold of the chambermaid and I gave her the instructions to clean and change the shower curtain which wasn't the job of hotel guest. I wonder if the guests service counter understood of my complain and communicated well with housekeeping department. Poo in the toilet bowl and stains upon checking in is not a small matter, but they didn't seem to take it seriously so much so I had to give direct instructions to the chambermaid. I believe before any check out room is released for new guest, the housekeeper should check thoroughly which in my case was not carried out. I took pictures of the curtain and stained toilet bowl. This is not acceptable at all for any hotel n especially Shangrila. I didn't make a big fuss as I didn't want the chambermaid to take the blame n ask to leave. I am writing so as to let Shangrila Mactan housekeeping department to improve. If you need the pictures as proof, I can provide them. I hope Shangrila Mactan gets a copy of what I am writing.
Andrian R. Parelles Philippines, 18 de novembre de 2014
nice hotel

the staff is so kind
10
memorable
Jeremiah J. Parelles Philippines, 16 de novembre de 2014
The best

Everything
9,7
Cecilia S. Parelles South Korea, 16 de novembre de 2014
Unacceptable breakfast situation

Extensive grounds/activities available, friendly staff that tried their best (but you can tell they were stressed by the crowd) and reasonably comfortable sleep.
6,3
All was good except for the exceptional crowd the day we stayed and the need to queue/wait for breakfast. This the first time I have to queue to eat breakfast at a 5-star location. To me, this is unacceptable especially given the rate I paid. The facilities to cater for breakfast for a hotel that size was inadequate. I feel sorry for the staff that really tried their best to manage the crowd. I would like to commend the hotel on attempting to give me a room earlier, this was really appreciated. This made me feel that it is indeed a 5-star hotel abeit marred by the breakfast experience.
Leif S. Parelles Norway, 13 de novembre de 2014
Very nice with friendly and service minded staff.

Staff, food, beach
8,7
Even the weather was fantastic. Marvelous snorkeling trip with boat and the best guide.
Philip R. Famílies amb infants petits United Kingdom, 2 de novembre de 2014
Best resort in The Philippines

Great amenities, great food, great staff
10
Been here many times and it is always our go to place when we fancy a weekend break.
Andre M. Famílies amb infants petits Philippines, 2 de novembre de 2014
Kid-friendly resort

Pool, beach, kids' activity areas
9,3
Our stay was fantastic. My boys love the pool and activity area. The resort is the most kid-friendly resort we've ever been.

reserveu ara!

Afanyeu-vos, disponibilitat limitada!

Shangri-La’s Mactan Resort and Spa Cebu CebuShangri-La’s Mactan Resort and Spa Cebu Cebu - Exterior de l’hotelShangri-La’s Mactan Resort and Spa Cebu Cebu - Exterior de l’hotelShangri-La’s Mactan Resort and Spa Cebu Cebu - PiscinaShangri-La’s Mactan Resort and Spa Cebu Cebu - JardíShangri-La’s Mactan Resort and Spa Cebu Cebu - VistaShangri-La’s Mactan Resort and Spa Cebu Cebu - VoltantsShangri-La’s Mactan Resort and Spa Cebu Cebu - Exterior de l’hotelShangri-La’s Mactan Resort and Spa Cebu Cebu - Exterior de l’hotelShangri-La’s Mactan Resort and Spa Cebu Cebu - VistaShangri-La’s Mactan Resort and Spa Cebu Cebu - Interior de l’hotelShangri-La’s Mactan Resort and Spa Cebu Cebu - Interior de l’hotelShangri-La’s Mactan Resort and Spa Cebu Cebu - Exterior de l’hotelShangri-La’s Mactan Resort and Spa Cebu Cebu - Sala de reunionsShangri-La’s Mactan Resort and Spa Cebu Cebu - Sala de reunionsShangri-La’s Mactan Resort and Spa Cebu Cebu - Sala de reunionsShangri-La’s Mactan Resort and Spa Cebu Cebu - RestaurantShangri-La’s Mactan Resort and Spa Cebu Cebu - RestaurantShangri-La’s Mactan Resort and Spa Cebu Cebu - RestaurantShangri-La’s Mactan Resort and Spa Cebu Cebu - RestaurantShangri-La’s Mactan Resort and Spa Cebu Cebu - CafeteriaShangri-La’s Mactan Resort and Spa Cebu Cebu - PubShangri-La’s Mactan Resort and Spa Cebu Cebu - RestaurantShangri-La’s Mactan Resort and Spa Cebu Cebu - RestaurantShangri-La’s Mactan Resort and Spa Cebu Cebu - SpaShangri-La’s Mactan Resort and Spa Cebu Cebu - SpaShangri-La’s Mactan Resort and Spa Cebu Cebu - SpaShangri-La’s Mactan Resort and Spa Cebu Cebu - SpaShangri-La’s Mactan Resort and Spa Cebu Cebu - SpaShangri-La’s Mactan Resort and Spa Cebu Cebu - SpaShangri-La’s Mactan Resort and Spa Cebu Cebu - SpaShangri-La’s Mactan Resort and Spa Cebu Cebu - HabitacióShangri-La’s Mactan Resort and Spa Cebu Cebu - HabitacióShangri-La’s Mactan Resort and Spa Cebu Cebu - HabitacióShangri-La’s Mactan Resort and Spa Cebu Cebu - HabitacióShangri-La’s Mactan Resort and Spa Cebu Cebu - HabitacióShangri-La’s Mactan Resort and Spa Cebu Cebu - HabitacióShangri-La’s Mactan Resort and Spa Cebu Cebu - HabitacióShangri-La’s Mactan Resort and Spa Cebu Cebu - Saló executiu

Comentaris dels clients - Shangri-La's Mactan Resort and Spa Cebu, Cebu

AS-AGWEB-3C08