arrow-up-icon Seleccioneu el vostre programa de fidelitat per veure els punts
Torna a la informació de l'hotel

Comentaris recents de clients

Selecciona el tipus de viatgers
Notable



de 1686 comentaris
  • Estat de l'hotel/higiene 8,2
  • Serveis 7,7
  • Ubicació 8,7
  • Comoditat de l'habitació/Nivell 8,3
  • Actuació del personal 8,6
  • Relació qualitat preu 8,5
  • Menjar/menjador 7,6

10 Luke E.
United Kingdom
28 d'octubre 2014
Thaison Palace...you can't go wrong
If you want a central location in Ha Nội with excellent customer service and a convenient way to book the rest of your trip then you can't go wrong staying at the Thaison Palace Hotel.
Joe and the crew really know how to make people feel welcome and they can't do enough for you to make your stay a comfortable as possible. For the price, Thaison is absolute value for money with clean rooms and a good breakfast. The location is excellent, situated minutes away from the heart of the old quarter and minutes from the lake with all the amazing sights of Ha Nội easily accessible. On arrivival, Joe and his team made me feel very at home and relaxed. Whenever I needed something they were able to arrange it...from setting up day tours, booking me flights to other parts of Vietnam, train tickets and pick ups, there really nothing that they won't or can't do for you. Absolutely amazing staff who have big smiles on their faces all the time...even when you come home at 3 in the morning twice in a row and you wake them up...sorry about that guys. Luke

9,7 alan B.
Thailand
25 d'octubre 2014
fantastic hotel
staff rooms breakfast
we stayed there last year and had a wonderful time , we stayed with our 4 children this time and everybody had a great time , thee staff are very very good with nothing being too much trouble .

9,3 alan B.
Thailand
25 d'octubre 2014
great hotel great value
value for money , staff rooms
just loved staying , the staff were very helpful and its very clean with a very good breakfast.

9,3 Rose M.
Australia
24 d'octubre 2014
Felt like home away from home
The staff, the room, the location
I cannot recommend this hotel more! The staff were friendly and treated us like family. Upgraded us just because they could and went far beyond in all their help. Great location in the old district, walking distance to all shops/restaurants/etc but just far enough away to make it a quieter location, out of the busy, noisy streets.

6,7 Marcel G.
Netherlands
25 de novembre 2014
This hotel is fine for what you pay
Staff!!! and location.
The staff of Thiason is just superb, especially 'handsome' will help you with anything; tours transport restaurants.....Location is convenient, close to the lake.

10 Robert H.
United States of America
23 d'octubre 2014
Friendly staff. Great location. Excellent breakfas
Friendly staff, great location, buffet breakfast
The staff were very welcoming. I highly recommend this hotel.

7,7 NG H.
Malaysia
04 de novembre 2014
no commend due to not stay
location, cheap, helpful staff
no commend due to not stay

9,3 alan B.
Thailand
25 d'octubre 2014
perfect place to stay
rooms staff very clean
stayed for a week with family and loved it there , very helpful staff , looking forward to going back .

9 Rosalinda A.
Philippines
16 d'octubre 2014
Great Stay
Spacious and clean room, friendly & accommodating staff, served extra fruits to us in our room
We had a great time staying in the hotel. Strategically located near the lake and the streetfoods.

8,7 Dung M.
Vietnam
13 d'octubre 2014
Nice staff
Nice service, good location
Very sastified