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Waterfront Cebu City Hotel and Casino

Salinas Drive Lahug, Lahug, Cebu City, Filipines 6000 (Mostra el mapa)

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Waterfront Cebu City Hotel and Casino Cebu City - Restaurant
Àrea Lahug Nombre d'habitacions: 561
Wi-Fi gratuït

Comentaris de clients recents

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Notable
Relació qualitat preu
7,8
Ubicació
8,4
Actuació del personal
8,0
Estat de l'hotel/higiene
8,1
Comoditat de l'habitació/Nivell
8,0
Menjar/menjador
8,1
Tots els comentaris (2842)
Organitza per:
Silvia A. Viatger de Negocis Spain, 13 de novembre de 2010
muy apropiado para gente de negocios

Muy bien ubicado, muy buen servicio
7,7
estuve varias veces en el waterfront casino por viaje de negocios. suelo estar en habitaciones deluxe que están muy bien equipadas. hay servicio de internet gratuito dentro de la habitación. el servicio es muy bueno y la estadía suele ser muy agradable. el desayuno es bueno aunque podría ser mejor. relacion calidad/precio, muy buena
Restaurant Tip: recomiendo visitar el hotel boutique abaca para disfrutar de un rico almuerzo frente al mar. la tegola es un restaurant italiano bastante agradable , de un nivel muy diferente al anterior. anzani, es un restaurant italiano , con un diseño interior precioso y muy buenas vistas. la comida muy buena
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Eliot D. Parelles United Kingdom, 2 de febrer de 2010
Estancia Inolvidable

Buen servicio, limpieza y Buen Buffet de calidad.
9
Waterfront Cebu City es muy recomendable tanto como para negocio o turismo,con un servicio excellent y un personal muy amistoso y agradable. El Buffet del restaurante ofrece una comidad con gran variedad y de calidad. El hotel esta situado muy cerca a los centros comerciales y de negocios. La limpieza del hotel es muy buena.
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Maria L. Viatgers en solitari Philippines, 25 d'agost de 2015
Acomfortable stay.

Location, the staff, rate
7,7
It was okay. But would be better if they offered free shuttle to the airport like other hotels. Shuttle was so expensive. T.v complicated to,operate. Amenities could be better. But staff were courteous and pleasant.
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Allan B. Viatger de Negocis Philippines, 23 d'agost de 2015
Good amenities pulled down by awful staff service

Comfortable, great amenities, and good location
7
I last stayed at the Waterfront in 2012, when I return in 2015 I was impressed at how the hotel seemed cleaner, brighter, more polished. My room felt lighter, more comfortable. The renovations were impressive; the changes were very tasteful. But my 6-day stay was full of bad experiences with staff who seem to hold themselves to low performance standards. Like I was awakened once at 3am by a call from housekeeping to confirm that I was asking for new towels--I was not. He incorrectly dialed my room--a careless slip that caused me to wake up at an ungodly hour. I called one night complaining that the internet wasn't working and the lady at the reception told me that it's working fine and that I'm the only one who has complained. Next morning, my colleagues told me that they were told the same thing when they called. When I later insisted that they do something about the bad internet service, the frontdesk lady was very annoyed at me and insisted that the problem was my device. But she called their tech person who was not on site. When I talked to this person it was obvious he was incompetent. I read him the error messages I was getting (e.g., your network cable is not connected) yet insisted that the problem was not with their service, but was with my device (I was connecting using my MacBook & iPhone which do not have cables!). During check out early in the morning, there were two cues with only two frontdesk staff both of whom seemed annoyed at all the people who wanted to check out fast. Neither were smiling (in a country that is famous for its warm smiles); neither were apologetic nor gracious about the slow service. Colleagues had dinner at a hotel restaurant and one who had allergies asked the server three times to make sure that the dish he was getting had no nuts, each time the server said yes. After one bite he started getting rashes! There were nuts in the dish! So great infrastructure and amenities, but horrible service from the staff.
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Olwen B. Viatger de Negocis United States of America, 22 d'agost de 2015
Don't bother with the Ambassador Floor

Clean
5,3
Nothing really bad, but a lot of details and opportunities missed, which means this is not a 4-star hotel. Wifi was spotty, and sluggish even when it did work. Noisy carts and a lot of beeping noises outside my room woke me around 5am daily.
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Ma E. Parelles Philippines, 17 d'agost de 2015
Awesome food

good food, value for money, good facilities
8
It was awesome. Had good swim in their pool. Staff are all accommodating, Wifi has good signal.
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Andrew J. Parelles Australia, 15 d'agost de 2015
Quality Accommodation & Energetic Ambiance

Energy of the lobby, comfort of the room, quality of the food and beverage
9,7
An excellent hotel with excellent facilities. Good value for money.
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Eranie M. Grups Philippines, 7 d'agost de 2015
Good hotel

Beds, location and cleanliness
8,7
It was a short stay but comfortable, hotel is clean and spacious, beds are comfortable
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Francis B. Parelles Philippines, 7 d'agost de 2015
Its all about experience...

Good location, has a couple of shops and restaurants at the lobby area, ample sized window to enjoy the city view.
7,7
The BAD: Room is quite old, shower is old, AC power socket are loose and could not hold firmly, Bathroom has no exhaust; Parking area looks dingy The GOOD: Location is nice, city view is good, A/C is cold, breakfast is okay, pool is okay, bed is comfortable, has a couple of shops and restaurants at the lobby area, ample sized window to enjoy the city view.
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Catherine C. Famílies amb infants petits Philippines, 6 d'agost de 2015
Beautiful Hotel

staff, room, the hotel itself
9,3
Definitely we will be coming back!
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