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About Camela Hotel and Resort

Description

Camela Hotel and Resort boasts the most beautiful and greenest tourism environment in Haiphong. This place has all the services from meals, accommodation and leisure. There is a smart golf driving range and a mini golf course, a high-class apartment region, a multi-function sports region, fishing lakes, various fruit gardens, and more. All of them form a convenient, luxurious, clean, and beautiful complex for tourists. Situated by the gentle Cam River, Camela Hotel and Resort has a very convenient location, next to the passenger ship wharf to visit Ha Long Bay, Cat Ba Island. The hotel has enough facilities and services to transport tourists in traveling tours. At Camela Hotel and Resort, guests will experience a romantic space, close to nature, with luxurious services and comforts coming together with professional and friendly staff ensuring every need is met.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage(s)
  • steamroom
  • karaoke

Swimming & soaking

  • hot tub
  • swimming pool [outdoor]

Water sports

  • fishing

Land sports

  • golf course (on site)
  • tennis court(s)
  • squash court(s)

For kids

  • swimming pool [kids]

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • ticket service
  • luggage storage
  • tours
  • concierge

On-site facilities

  • garden
  • elevator
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • lockers

Business & money services

  • fax machine
  • printer
  • currency exchange

Languages Spoken

  • English
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 5 km
Distance to Airport: 13 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Restaurants: 2
Number of Rooms : 81
Room Voltage: 220
Time to Airport (Minutes): 20
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Verified traveler reviews

Filter by traveler type
  • Hotel Condition/Cleanliness 7.2
  • Facilities 8.0
  • Location 5.9
  • Room Comfort/Standard 7.2
  • Service 7.0
  • Value for Money 6.5
  • Food/Dining 6.3

ben O.
Canada
May 16, 2016
too far out of city center
very clean hotel, fely like we were the only ones there

Christian B.
Germany
August 27, 2015
Terrible and overpriced
Check in was one word only "passport" no other word was spoken to us. Key was put on the desk and that was the check in. Bellman is sitting at the bar and plays his telephone. Welcome drink comes after 20 min to the room Room service: half the menu not available and then some items not delivered even so they are on the invoice. Coke served without glass and ice but just a can. No condiments to the noodle soup etc Room old dirty and not working. The entertainment shower was completely out of service and sauna, steam, lights etc nothing worked. Hot water took 5 min so at least that was there at some stage Breakfast was terrible and the worst I have seen in a very long time. Avoid! Staff is bored unhelpful and does not speak any English. We wanted to stay the Day for a swim etc but ran after breakfast as it was just appalling and we did not want to ruin the stay further

Thomas Z.
Austria
September 08, 2012
Most impressive service in whole Vietnam
very helpfull staff
great and helpfull staff. I felt very comfortable and welcome at this hotel, although the hotel is 10-15 minutes away from the Haiphong City Center. But the staff doing the utmost for making your stay as perfect as possible. Thanks alot!

Martinus L.
Netherlands
November 02, 2011
Located just off very busy, noisy road
Large rooms
On the plus side the rooms are large, bathroom had cracked tiles and were in need of replacement. Overall the bathroom needed cleaning. Restaurant had limited drink selection - we were a family of five and the only people in the restaurant. We had booked for 2 nights but left after one. We complained about room and bathroom and had money refunded.

GOH L.
Singapore
July 31, 2011
Very quiet hotel
Good for business traveller
this is my first stay in this hotel. hotel was well located near the business area and convenient to go to the city by taxi with few kilometers away. breakfast in hotel was ok but lack of variety of foods. hotel staffs were friendly and helpful. i will refer to friends to stay in the hotel in future.

GOH L.
Singapore
July 28, 2011
4 stars hotel with very low quality and standard
Rate is competitive
this is my second time staying in this hotel this year. hotel has slightly improved on their service but still not up to the 4-star mark. hotel's bar has no music and only a miserable lcd tv. the hotel room has given me a plate of 'fresh' fruits (rambutan, a tropical fruit) but i do even dare to eat becuase most of them are either rotten or going to rot. i suggest the room chamber maid make an effort to check every mornin gif they need to repalce them or throw them away.

Eva F.
Finland
May 27, 2011
Good service, clean, nice rooms
Beautifully decorated room with flowers
Nice hotel, but a lot of traffic noise outside. The room was nice and there were some fruits us to eat. In the hotel there is also a restaurant. The food wasn't the most delicious one, but OK. Breakfast buffet was good.

Frank J.
Germany
November 19, 2010
sehr exklusives Hotel
schöne Anlage, viele Sport- und Wellnessmöglichkeiten
Lage ca. 5 km vom Zentrum entfernt
Das Hotel befindet sich inmitten einer schönen Anlage an der Hauptstrasse ca. 5 km stadtauswärts von Haiphong Richtung Hanoi. Um ein Taxi kommt man deshalb bei der Erkundung des Zentrums von Haiphong leider nicht herum. Das Hotel verfügt über eine sehr schöne Lobby und einen grosszügig bemessenen Speisesaal. Das Frühstücksbuffet war sehr umfangreich und das Personal immer freundlich und hilfsbereit. Das Zimmer hätte für den Preis etwas größer sein können, aber es war ok. Der Teppichboden im Zimmer hatte die besten Zeiten leider schon hinter sich.

Akira N.
Japan
January 06, 2015
清潔な、広々とした
スタッフ愛想、大型ホテル、手頃な価格
野村工業団地に近くて便利です。

sugimoto M.
Japan
December 09, 2014
ゴルフ場があり
広々、静かな、フレンドリーなスタッフ.
私はハイフォンへ1日出張があり、Cameraホテルで滞在することにしました。このホテルは非常に大きく、ゴルフ場があります。スタッフは.


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