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Cameron Highlands Resort

Tanah Rata, Pahang, Tanah Rata, Cameron Highlands, Malaysia 39000 (Show on map)

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Formerly : Merlin Inn Hotel
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Area: Tanah Rata Number of Rooms: 56
Free Wi-Fi

Recent customer reviews

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Fantastic

8.5

from 970 reviews

Value for Money
7.8
Location
8.2
Staff Performance
8.9
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.9
Food/Dining
8.0
All reviews (970)
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Julia S. Families with older children United Kingdom, January 2, 2015
Good

Position, food, decor/style
9.3
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Judith V. Families with young children Netherlands, December 31, 2014
Cameron highlands stay

-location; - beautiful rooms; - good food
7.7
It is a nice place to stay but somewhat lacking in certain details. The staff are not very knowledgeable about things to do in the vicinity. There is a lot to do, but we had to find out ourselves. The kids room is basically empty so is a waste of time. Considering how many families with kids there were this really needs to be improved. The service in the steamboat restaurant upstairs is slow. It probably took at least half an hour to get our food which should be very fast and easy to make considering the nature of the product.
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Anne-Jean L. Families with young children Belgium, December 30, 2014
The best in CH,cozy hotel,friendly staff nice food

High tea(take per person formula) ask to lit the Fire place, spacious delixe room with very confortable duvet and mattress. We feel staff could be better informed about activites in the area.
6.7
Coming from Singapore, with stop over in KL, it was a lomg trip to reach. Most of the locals discouraged us to go at this period of the year, but we wanted to visit CH. The hotel is probably the best in the whole area, with the nicest Western food, classy surrounding to have high tea, very kind staff. They should invest in it Seen the many families with little children at the same period as us. The library room is great but no books and no board games to entertain a family. With the rain and cold, there is not much to do around the hotel than enjoy the fire place. So we hope this will be improved for future customers. We wanted to go for strawberry picking to "occupy" our little ones and the staff recommended us the cactus farm. There were only plants though next door from the hotel, there is a simple farm which suits the purpose. So don t look further for strawberries than next door! The food is great, highly priced but still better than at other places auch as Smokey House where you will be sitting in an old fashioned verandah. Enjoy the hotel! We did not try the spa.
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Tong L. Couples Malaysia, December 28, 2014
Awesome experience in CHR, lovin it~

Excellent view, Excellent service, and environment
9.3
First impression for us is every staff is give every care to greetings and polite. Secondly, the staff have provide detail tour and guide for overview felicities and view of resort. The room is stylish and pleasant to stay, we are lovin it so much during first seen especially the golf view.During the night time there will be unique decoration from inside out, we're enjoy great photo shooting moment around. However still need some improvement such as, centralize for in gym room and SPA room, because its will be very long distance for those guest staying in left wing to reach across to the end of right wings. Secondly, sound proof enhancement, we still can heard lot of vehicle sound from main road even windows is locked. Warmest hints for everyone tune TV channel 36 have some relaxing music broadcast to overcome the noise before bed. Overall, its satisfied the service, environment, food, and enjoyed but a bit costly :)
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Farooq A. Families with young children Pakistan, December 26, 2014
Cameron highland resort experience

Excellent staff Services, nice indoor interior, Nice food.
8.3
The best place to b in at highlands. Paid 350 SGD for one night. Rates fluctuate significantly at different times of the day even 50 percent lower, so keep a look out for the right timing.
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Koey M. Families with young children Singapore, December 25, 2014
hotel is a bit old. doors and funitures are old

food, nice decoration, xmas ambient
8
restaurant is priced too high but the food is nice. room furniture is a bit old, toilet is old too.
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Leong K. Families with older children Malaysia, December 24, 2014
Very polite staff and well maintained hotel.

Very classy hotel, polite staff and nice ambience
9.3
Enjoy it a lot with my family.
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Suet K. Couples Singapore, December 22, 2014
Need more work.

Efficiency, Staff Friendliness and Courtesy, Very well decorated.
6.7
Main problem is the traffic noise as all the rooms face the main trunk road. The traffic noise from cars and loud motor cycles kept us awake. The doors and windows did not insulate the noise well. Hotel is beautiful though and the service is all in keeping of a 5-star hotel.
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Eng Y. Couples Malaysia, December 17, 2014
Awesome stays

Breakfast, Location & Privacy
9.3
Overall was a satisfied customers, room condition was comfort and clean, greeted warmly and with smiles by front line desk, good privacy with less noise from surrounding, awesome breakfast (taste) with semi breakfast style but with lesser choices. Location was nearby to Brinchang where you can find a lot of foods (Chinese restaurant, steamboats, Malay foods, KFC) and a 10mins drive to Tanah Rata (Starbucks, mary brown). Ample of parking spaces available if you're driving down to Cameron Highland, overall its a good experience staying with CHR. +Breakfast +Privacy +Room condition/Cleanliness +Parking spaces -$$$$$
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Teck L. Couples Malaysia, December 14, 2014
Mr.

Comfort/ Scenic/ Warmth
9.3
Excellent
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Customer Reviews - Cameron Highlands Resort, Cameron Highlands

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