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Cameron Highlands Resort

Tanah Rata, Pahang, Tanah Rata, Cameron Highlands, Malaysia 39000 (Show on map)

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Formerly : Merlin Inn Hotel
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Area: Tanah Rata Number of Rooms: 56

Recent customer reviews

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Fantastic

8.4

based on
757 reviews

Value for Money
7.7
Location
8.2
Staff Performance
8.8
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
9.0
Food/Dining
7.9
All reviews (757)
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Owen H. Couples United Kingdom, July 29, 2013
Very nice property, friendly staff, no wifi(!)

The property, the weather, the staff
8
Overall, the hotel is very nice. The pros: +The property is a very nice heritage building with traditional rooms +The staff are very friendly and helpful +The food is generally pretty good +The weather in the Cameron Highlands is fantastic, especially if you're from SE Asia, where it's usually humid an sticky. The cons: -No wifi except in the library, which is a huge pain in the backside and really quite surprising for a hotel of this calibre -The ground floor rooms face the road - there's a fair amount of traffic noise (especially when the occasional Ah Beng blasts past in his clapped-out Proton -The hotel bars and restaurants are entirely open to the outside; on the last night we were swarmed by mosquitoes (literally, at one point, four of them were waiting in a holding pattern above one of the chairs to refuel), which resulted in most guests fleeing the bar. -Breakfast was a bit disappointing; the full English has pretty nasty beef "bacon" and chicken sausage, for example, and the coffee is pretty awful. However, the other parts were generally pretty good. -While a very nice bunch, the staff's grasp of English is not always that great and they tend to guess at what you might have wanted rather than clarify. -There's not much to do because it's not exactly a bustling metropolis (but it is very relaxing).
Alec T. Couples Malaysia, July 26, 2013
Hospitality experience unmatched with price.

comfort bed, nice room design, friendly crews.
6.7
1. Communication breakdown btw front office and bellmen. Front office staff ushered us to room and promised luggage will be delivered soon. After 30mins, the luggage was fiinally delivered after we called them. 2. The snooker table in the lobby is under maintained. The uneven height of legs causing balls to roll to one side of the table. 3. Half way sleeping, around 5am, suddenly a noisy machine humming sound came down from ceiling. Called to check and found it's the exhaust fan. They refused to turn it off.
Sandra C. Couples Singapore, July 25, 2013
Relaxing and very enjoyable.

Design, quality and cleanliness
8.3
Very pleasant experience. Will definitely return on our next trip.
Akshay J. Families with young children India, July 22, 2013
Best hotel in Cameron Highlands

Beautiful architecture, comfortable rooms
8
Excellent hotel though it was pricey. Lack of an indoor swimming pool was disappointing. Breakfast menu was fixed and made to order which was a nice touch compared to a standard buffet setup. Fair distance from city center/ downtown area. Lots of trails to explore Would recommend making a trip to the Boh tea center but make sure you get there before 2pm. Its a steep drive but worth it. There is a strawberry farm on other side of the hills which is also worth a visit.
Sing K. Families with young children Malaysia, July 20, 2013
A luxurious experience.

1. Luxurious & spacious rooms; 2. Strategic location; 3. Well-equipped facilities.
9
It was overall an impressive experience staying in CHR with exclusive ambience. However, there are some drawbacks where my parent's deluxe room has multiple plug failure causing them being unable to boil water, charge phones & other electronic devices. This was informed but there is no room change arranged throughout the two-days's stay. This was kind of disappointing for the amount of money paid.
Kai H. Families with young children Malaysia, July 11, 2013
comfortable in luxury

attentive staff, great breakfast setting, wonderful spa
8.3
it was a birthday day celebration for my wife together with our son. wonderful suprise flower decorative flower petal on bed upon arrival & complimentary bday cake was a nice touch. great attentive staff. superbly helpful
May W. Groups Malaysia, July 11, 2013
relaxing

spacious room, clean and comfortable
9
Overall I enjoyed my stay. To enjoy need at least 2 nights. The hotel was comfortable. It was clean and well maintained. Only setback is it's by the main road so can easily hear the cars passing by. It would have been nicer if they have a more plants and flowers planted at their garden.
Hak M. Groups Hong Kong, July 10, 2013
Nice and relax holiday, though not really very fun

Food, staffs and interior
8.7
Very nice, breakfast is great, though it is not a buffet, fresh orange juice served. The quality is good. The room is also well designed. Nice lighting and wood furnitures. However the location is quite far from tanah rata, you have to taxi of about 10 ringkit from town to hotel. A very nice place for having a relax holiday.
Nicolien D. Solo travelers Netherlands, July 10, 2013
Disappointing

food, spa, hotel guide
6
I left earlier than planned; could not sleep with the highway next door.
Chan W. Solo travelers China, July 8, 2013
Relaxing stay

Well equiped gym room, nice decorated lounge and good breakfast
8
A luxy hotel in Cameron Highlands. Room was large, but not clean enough. I could find dust in the wardrobeand, as well as on the floor. Bath room facilities were still have room for improvement. Don't miss the tasty breakfast. If you like to have a relaxing spa there, the hotel could provide you a very good spa choices.

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Customer Reviews - Cameron Highlands Resort, Cameron Highlands

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