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Cameron Highlands Resort

Tanah Rata, Pahang, Tanah Rata, Cameron Highlands, Malaysia 39000 (Show on map)

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Formerly : Merlin Inn Hotel
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Area: Tanah Rata Number of Rooms: 56
Free Wi-Fi

Recent customer reviews

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Fantastic

8.5

based on
892 reviews

Value for Money
7.8
Location
8.2
Staff Performance
8.9
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
9.0
Food/Dining
8.0
All reviews (892)
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Loo P. Families with older children Malaysia, November 11, 2013
Good service and comfortable room

Service, comfortable room, location
8
Good experience with this resort. Excellent staff with attentive service. Room is clean and comfortable bed. The only bad things about this resort is too noisy at night, it is because the resort is just beside of the main road, so you can listen all the noisy sound from all the car, and noise from pass by vehicles and big lorries. Those, can't really can get good sleep and rest.
Phoon C. Couples Malaysia, November 9, 2013
Great stay apart the noise from d road

Location, luxury and great staff
7.7
Had a great experience in this resort, excellent staff with attentive service. Room is clean and big bed... only complain is too noisy at times n at nite because too close to main road. Noise from pass by vehicles n big lorries will tend to wear u don till the point u can't get a good sleep n rest
Klerene T. Families with young children Malaysia, November 4, 2013
Relax

Welcoming ambient, Friendly staff and Great breakfast
8
Staff were not act proactively while the electricity breakout. My expectation was that, staff should take the initiative to assist guest to do necessary arrangement and lighten the candles / provide torchlight during the power breakout. I was surprising that, hotel did not provide torchlight to in-house guest and my young children were scared and cried due to the darkness in the room (with the dim candle lights)
Miroslava K. Families with older children Slovakia, November 4, 2013
The gem of Cameron Highlands

comfort, beautiful features, service
10
the hotel is the best one can get in Cameron Highlands. We had enjoyed our stay as the hotel was what we needed for our short break: luxurious gateway, comfort and good service together with easy access to tea plantations. We got it all and felt well looked after and pampered. The food was amazing and the rooms are so comfortable (we booked deluxe rooms) that you do not want to leave them. The hotel offers many activities, walking tours and spa treatments. If we get a chance we will be back!
Lai J. Families with young children Malaysia, November 4, 2013
comfortable bed but noisy

really comfortable bed
9.3
i couldn't sleep well eventhough the bed are really comfortable due to the car passby at the road are really annoying.
Lai J. Families with young children Malaysia, November 4, 2013
Comfortable bed

not value for money
9.3
i don't think it is value for MY money ;p Really comfortable bed but i couldn't sleep well due to the passby car at the road along the hotel room. I was awake by the passby car several times. I remember on the last night during my stay, i was being scared awake by a racing car at around 6+am in the morning :( Toilet are clean but extra amenities (eg toothbrush) need to request. I would expect it was ready there for me. Overall ok.
Jeremy K. Families with older children United Kingdom, October 27, 2013
A real oasis in the mountains

Location, friendly staff and good food
9
I took my older children there and booked two adjoining rooms which was perfect. The staff made us feel,at home and the place is so well located for seeing the hills, tea plantations, walks, etc. A really lovely place to relax. Shame the snooker table has such a bias though!
Francesco G. Families with young children Italy, October 23, 2013
best hotel in cameron highlands

super staff, comfortable, colonial atmosphere
9
Charming colonial hotel in Cameron Highland perfect for total relaxation thanks to an amazing attentive staff and a very good spa. the location is quite central in the highlands, great atmosphere in a cool weather to escape the noise of the city
Fahad A. Couples Saudi Arabia, October 22, 2013
Night in Classic hotel.

Classic design, Fire place in Tea Lounge, and Gonbei Restaurant.
8.7
Gonbei Restaurant was amazing experience. I liked the theme of it as you cook the food. I was served by Ms.Pija who offered professional service and I say to her thank you and wish you best of luck.
Kian C. Couples Singapore, October 20, 2013
Pleasant and relaxing stay

Good service, comfortable hotel rooms and nice breakfast
8.3
The stay was overall pleasant. Its was a relaxing stay for us. The hotel is a luxurious one. It has very big and comfortable rooms. The staffs are helpful. The breakfast spread is good. It is a good place to relax, not having too much activities. If you are looking at somewhere we lots of activities, this might not be the place for you.

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