arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.5
Based on 1117 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 1117 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.2
  • Location 8.3
  • Room Comfort/Standard 8.9
  • Service 8.9
  • Value for Money 7.8
  • Food/Dining 8.1

Teh H.
Malaysia
July 01, 2016
Goog for short stay.
Hotel nearest main road and can heard lot of vehicles sound, room without Air Cond and will feel hot at noon time, beautiful night view, side order breakfast style.

Yoo Y.
Malaysia
June 27, 2016
Noisy by the main road hotel. No gardens.
The location is probably the worst. Next to the main road. Hotel had to provide ear plugs for sleeping... which is awful. The compounds lacked of garden landscape is sad. With so many flowers varieties n access to nurseries, the lack of English gardens is unacceptable.

Chee Y.
Singapore
June 25, 2016
Beautiful heritage hotel
Beautiful and nicely designed lobby and guestroom. Not much facilities but they do have an indoor children play area which both our young kids enjoyed. Breakfast is served and comes nicely prepared. Love it.

Huat T.
Singapore
June 23, 2016
Nice place great location
Nice place, good service and location

David B.
United Kingdom
June 14, 2016
Perfect place for a break in the highlands
Good location to visit tea estates and the staff were so obliging. Wonderful dinner in the restaurant and a lovely spot in the lounge for tea. Handy to have the golf club opposite.

Yanci S.
China
June 13, 2016
Very good !
Recommend

Nimesh N.
Singapore
June 05, 2016
Excellent location
We went recently with 2 kids - took family suite with 2 rooms First the good points Excellent location, great views, room service and Housekeeping impeccable Almost never had to reach out to hotel staff, things were done without saying example, short durations we were out of suite it was cleaned and what better comfort than returning tired and finding well made beds with rose Not a very big establishment, just 56 rooms so pretty cosy arrangement Calling a taxi was breeze, let the front desk know and it was done - not costly too Now not so good points Morning breakfast service staff needs a definite improvement example if a table can't house breakfast for 4 then no point stuffing 4 chairs into it and letting a family sit and later say order one by one as table is small. When you open only got 3.5 hrs and we have a timeline for tours as well, I expect fast and efficient service Wait time for items could be improved if certain items be moved to buffet instead of on-order. As vacation traveller, we may not know how a certain delicacy may taste or tempted by it - buffet serves that purpose, I see and then I choose Breakfast menu can be more varied, limited same options across days Kids play room was for namesake only, nothing apart from 2 broken toys No Swimming pool, we would have loved a warm water pool with some water plays installed Limited lunch or dinner menu in resort was not a issue as Tanah rata market had an excellent restaurant "Curry House" loved the food. Great taste. Clean. Economical. Presence of Starbucks was a blessing

Ming Y.
Malaysia
June 03, 2016
friendly staff. nice clean room. fast internet connection.
love it here. will come again. perfect for family with baby too. big bed and room for them.

Boon T.
Malaysia
June 03, 2016
Good Locatio
Good Location & nice breakfast.

Eng T.
Singapore
June 02, 2016
A great place to relax
Nice hotel with excellent service staff for a relax holiday. Easy drive to nearby farms and attractions.