2015
Excellent 8.1
Based on 166 reviews

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About Canal Quays Apartments

Description

Well-positioned on the canal waterway, Canal Quays Apartments is a perfect base to escape and enjoy a serene location with the stunning view of Cape Town. From here, guests are able to access several must-see attractions. The city’s financial district, various shopping centers, restaurants, and major attractions can be reached within a short distance. The property features spacious, self-catering apartments. Designed in modern décor, all apartments are fully furnished with large bedrooms, kitchens, and open-plan lounge/dining areas. Facilities also include Wi-Fi, parking, and a swimming pool. The staff is friendly and ready to provide impeccable services such as airport transfers, apartment orientation, housekeeping, and supplementary guest support services. With an ideal location and superb facilities to match, Canal Quays Apartments hits the spot in many ways.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • airport transfer
  • car hire
  • shuttle service

Swimming & soaking

  • hot tub
  • swimming pool [outdoor]

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • tours
  • concierge

On-site facilities

  • family room
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Languages Spoken

  • English
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 350 ZAR
Check-In From: 02:00 PM
Check-Out Until: 10:00 AM
Distance from City Center: 0.5 km
Distance to Airport: 20 km
Internet Usage Fee: 00 ZAR
Non-Smoking Rooms / Floors: Yes
Number of Rooms : 24
Parking Fee (per day): 00 ZAR
Reception Open Until: 12:00PM
Room Voltage: 220
Time to Airport (Minutes): 20
Year Hotel Built: 2009
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.7
  • Location 8.0
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 8.5
  • Food/Dining 5.8

Amir G.
Israel
June 27, 2016
if you want to feel you are staying in the harbour (including the noise)
you can't walk there at night as they close the channel walk forcing a big detour.

Malcolm N.
South Africa
June 26, 2016
Disappointing
Poor location and very noisy. Staff were non-existant

Bruce C.
Australia
June 24, 2016
Value for money
Minor thing but would like to have had tea and coffee replenished daily.

Sean O.
Singapore
June 20, 2016
Much better than we hoped
Everything was really good except the location, which while central, is a little hard to find. Spent a good 20 minutes circling the first time we got there.

DEHANE K.
Algeria
June 04, 2016
Good, clean, and quiet
Would go back there again...

Robertson C.
Philippines
May 29, 2016
Large, Clean Room with Great Location
The apartment was huge with a bedroom, a large bathroom, a kitchen, a living room and a terrace! The price is great. The only problems are its a bit hard to find because it is not registered on the GPS. You have to search for "Harbour Bridge Hotel" which is the building right next door on the GPS. The unit we had did not have a dryer but the accommodating building admin allowed us to use a different apartment to dry our clothes.

Jesse W.
Australia
May 28, 2016
Lovely stay but proceed with caution
It's a beautiful apartment and very self sufficient which my partner and I loved! What we did not appreciate was the lack of honesty when it came to " we provide convenient airport transfers" which cost double the amount of uber and more than taxis ! Especially when you have to wait for your transport to arrive (about 20 minutes late ) and it comes with a bad attitude. Don't expect anything extra above what you pay for. A decline to a request for a late checkout even though they were empty and we had a late flight. There is a lot of construction going on and even though it is quiet, I can't say we felt very safe traveling to and from the apartment.

Wayne J.
South Africa
May 10, 2016
Wonderful
All great

Jeremy N.
South Africa
May 06, 2016
Place was amazing ! For the price it was just bril
9/10

Pat L.
South Africa
May 02, 2016
Good location and rate
Highly recommend for family traveler. The apartment is really modern and good location. The kitchen got most of equipment but short of a few small things in terms of oven gloves, cloth for cleaning table, ice cream scooper, kitchen towel and sponge for washing dishes etc. I'm very happy with most of things it provides except that the house keeper didn't alway provide extra toilet papers. Because we stayed for 12 days and with young kids and it got two bathroom, we used a little more toilet paper and it met one Sunday and one public holiday which they don't have a house cleaning so they are supposed to provide extra toilet paper. They only provided me once off shower gels, shampoo, soap for hand wash and washing powder and soft we and after we finish, they didn't supply more. I'm not sure if it's supposed to be like that or not because they got daily house keeping except Sunday and public holiday. They also provided a box of chocolate and a bottle of champagne for our anniversary on 27th April. Thanks for that! If I really need to complain, there's a small thing bothering us that is their gyser is too small so after we have one hot bath, then there's not enough hot water for the next person to shower or bath. We need to wait for about two hours to get hot water again. One more thing happened is their internet started not working from the 2nd day we stayed until three days later, we got the internet back but the first day and the rest of days provided good and unlimited internet access.


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