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Recent customer comments

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Very good

based on 518 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.4
  • Location 7.7
  • Room Comfort/Standard 7.5
  • Service 7.7
  • Value for Money 8.0
  • Food/Dining 5.5
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Johan Å.
March 14, 2016
Near AirPort
Good rooms, stayed only for one night as planned. Ok for the price, shouldent stay more then as à transferhotel.

Nicholas S.
United Kingdom
February 25, 2016
"Hello, is anyone working here?"
Rather a bizarre little hotel. Arrived in the middle of the day and had to look around the hotel for the staff to check-in, which in the end there was no check-in. Asked for airport transfer for 5:45am for the next morning and luckily it came as there was no-one working or to be seen at that time of the morning in what is reception or anywhere else in the hotel. Fridge was full of ants, water in shower didn't go down drain very well, floor was dusty in room, stained bedsheets. On the positive side, ok it is quite cheap, my kids liked the little pool and it seemed clean, the a/c worked in the room, it's close to Phuket airport (250 Bhat transfer was a bit expensive though), some small shops and local restaurants nearby. It was just ok for one night only. Would I stay there again? Not if I can find something better, which is staffed and has a bit of security for a similar price.

Rebecca W.
United States
February 18, 2016
Thai hospitality and charm
clean comfortable rooms, charming staff, and lovely grounds
Our stay at canal resort was very peaceful, comfortable, and convenient. The owner, Kiat, was very friendly and made our stay enjoyable. He provided a shuttle service from the airport after midnight. We relaxed by the pool and rented scooters to get to the beach.

Chelsea S.
United Kingdom
January 30, 2016
Brilliant airport stopover
Pool location
Brilliant stay the rooms are lovely and clean and you are right round the or we from the airport. Free airport transfer too.

James C.
January 11, 2016
Decent Accommodation
Clean, Quiet, Helpful staff
I spent five nights at the Canal Resort and overall had an enjoyable stay. I'll get the one bad thing out of the way first. On arrival at the airport (about 3am) I couldn't find the Canal Resort driver with a card bearing my name. I walked up and down arrivals a couple of times looking but couldn't find him. I eventually got a taxi to the resort and as it was the middle of the night no-one was available to check me in. The taxi driver called the resort's number and within minutes someone was up, I was checked in, and resting in my room. It's entirely possible the hotel driver was there but I just missed him. Phuket Airport gets busy in the middle of the night so it's easy (because you're tired) to miss someone who may be looking for you. On the positive side, the rooms are very clean and everything in the room worked. The resort area is also fairly quiet and they do have a small swimming pool, although I never used it. The beach is a half hour walk away, and if you were so inclined the airport is about a 40 minute walk. I walked to the beach and back every day I was there just for a bit of exercise. There's a pretty lively market (3 times a week) about ten minutes walk away and a 7-11 in the same area as the market. The breakfast is a typical "American breakfast" of eggs, toast, bacon, and tea or coffee. Decent value for the money. As for the staff at the Canal Resort; they're friendly, helpful, and genuinely seemed happy doing their jobs. Someone is always around if you have a question and using English was no problem. To summarize, I had a very good stay here and can easily recommend the Canal Resort to any other travelers passing through Phuket.

Joanna S.
United States
January 11, 2016
New Motel close to airport
Friendly staff, big room, garden
Great for that hotel close to the airport but not close enough to hear planes overhead. Very clean and brand new facilities. Free ride to the airport upon check out. Perfect for that stop over. Not close to any restaurants. We walked 20 mins to the beach to get to close by restaurants.

Jonathan H.
United Kingdom
December 25, 2015
only positive remarks for this hotel
Great location , great staff , great room
Stayed 12 nights here ! Close to the beach and all the food places and shops . Quiet at night , good room with all we needed , very safe place and very friendly and helpfull staff , nothing bad to say about our stay ......would definately stay there again .

Shuhaidi I.
December 21, 2015
Its good for transit hotel
Have pool
Not much coz erly morning next day i already checkout

yelin K.
South Korea
December 08, 2015
Worth for money
Good experience

Andrzej K.
November 16, 2015
Very nice
Close to airport, nice room, quiet
We liked this hotel very much, room was tasteful, clean and quiet. Unfortunately there is nothing around, therefore it can be hardly used for anything else than night before using an airport