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Candle Hotel

287 Doi Can street, Ba Dinh District, Ba Dinh District, Hanoi, Vietnam (Show on map)

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"clean and nice room, friendly staff, ..."

  • Mathen, Malaysia
  • September 23, 2015
  • Area: Location: Ba Dinh District
  • Rooms : 72

Room Types
Superior Double or Twin
Deluxe Double or Twin


When would you like to stay at this hotel?

Features of Candle Hotel

24-hour front desk

airport transfer


business center

car hire

car park

coffee shop


currency exchange


express check-in/check-out

facilities for disabled guests

family room

laundry service

luggage storage

meeting facilities


room service

safety deposit boxes



shuttle service

smoking area


Sports and Recreation

fitness center


hot spring bath

hot tub

indoor pool






free Wi-Fi in all rooms

Wi-Fi in public areas


car park

valet parking


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Candle Hotel is a 4-star Japanese hotel situated in the heart of Hanoi. The property is merely 700 meters from Thu Le Zoo, a kilometer and a half from Hanoi’s biggest lake called West Lake, three kilometers from Ho Chi Minh’s Mausoleum, and 25km away from Noi Bai International Airport. The hotel offers luxurious and elegant rooms which feature a flat screen TV, free mini bar, and personal safe. The executive room includes a fully-equipped kitchen and a microwave. There are peaceful common areas for reading at every floor. Candle Hotel offers great facilities like Japanese-style bathhouses, thermal pools, a rejuvenating spa, and a modern fitness center on the third floor for free. Sakura-Lotus Restaurant on the M-floor serves Japanese, Vietnamese, and Western cuisines for you to enjoy every day. Candle Hotel reflects the spirit of Japanese lifestyle by making every effort to offer you the best memories in Hanoi.
Check-in or check-out outside the mentioned hours may be subject to an additional charge.

Children and extra beds:
Infant 0-5 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-12 year(s)
Stay for free if using existing bedding.

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Breakfast Charge (when not included in room rate)
15 USD

Check-In From
2:00 PM

Check-Out Until
12:00 PM

Distance from City Center
2. Km

Distance to Airport
25. Km

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Time to Airport (Minutes)

Year Hotel Built

Candle Hotel Hanoi - Food, drink and entertainment Nha Hang
Nha Hang
Candle Hotel Hanoi - Food, drink and entertainment Nha Hang
Nha Hang
Candle Hotel Hanoi - Food, drink and entertainment Nha Hang
Nha Hang
Candle Hotel Hanoi - Food, drink and entertainment Sushi
Candle Hotel Hanoi - Food, drink and entertainment Mon an
Mon an

Recent customer comments

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from 138 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (138)
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Jee K. Business travelers Malaysia, October 2, 2015
Nice new hotel

Great Friendly Staff
it's the 1st time I stay here after 4yrs business trip to Hanoi..... Overall condition was pleasant but hopefully the wiFi can be improved......
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Mathen R. Business travelers Malaysia, September 23, 2015
Pleasant stay but not happy with the breakfast

clean and nice room, friendly staff,
Stayed for 2 days, it was a pleasant stay. The only disappointment was the morning breakfast. They should have more varieties.
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Ha N. Couples Vietnam, September 19, 2015
Terrible experience. Feel like I was cheated!

It is in Hanoi. It is not crowded.
My stay at Candle Hotel was such a terrible experience. I booked wrong day so I had to pay for one more day full fee. Money is not the most important problem. Which make me unhappy is their staffs' attitude & unclear information. The way they treated their customers was badly, I feel like I was not respected by them, and it was like I was cheated! That was not my first stay there but absolutely my last time. Thanks Agoda for letting me show my opinion. I love your service much!
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What's nearby? / Directions

What's nearby?
  • Thu Le Zoo
  • Ngoc Khanh Lake
  • Giang Vo Lake
  • Vietnam Exhibition Fair Center (VEFAC)
  • International Convention Center
  • Embassy of Australia
  • Embassy of Japan
  • Embassy of Russia
  • Lang Lake
  • University of Transport and Communication
  • Ba Dinh District People's Committee
  • Temple of Literature
  • Ho Chi Minh Mausoleum
  • Ba Dinh Square

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People love this hotel for:
Nearest transport:
  • Le Duan Railway Station (2.5 Km)
Area recommended for:
  • business
  • culture
  • restaurants
Distance to airport:
  • Gia Lam Airport (7.1 Km)
  • Noi Bai International Airport (20.2 Km)
Customer comments:
  • "Centrally located " , "Good breakfast" , "Helpful staff"
Nearby attractions:
  • Thu Le Park (1.2 Km)
  • Hanoi Botanical Zoo (1.3 Km)
  • Ho Chi Minh Museum (1.5 Km)
  • One Pillar Pagoda (1.5 Km)

Customer Support