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Michal V.
Couples
Czech Republic,
January 19, 2014
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comfortable room, extremely helpful staff
helpful staff, good location, comfortable room
8
The hotel is a good choice for every traveller who is seeking for a comfortable and friendly place to stay. The room was equiped adequately. It even had an electrical heating which we really appreciated during our stay in the middle of January. The room was cleaned every day. The hotel also provided bicycles and motorbikes for rent - bicycles weren´t the most comfortable and maybe a little bit more expensive than in the town - but you pay for the comfort. The staff was unbeliviable nice and helpful - we got welcome smoothie during the first night, they let us use the room until our night train for free and even took us to the train station with the car. Internet was very fast. For breakfast you can choose from a lot of options, so it was also okay. We would definitely recommend this hotel.
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Christy P.
Couples
United States of America,
January 18, 2014
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travel hub to major attractions
helpful staff many foriegner guests good food
9
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Michael P.
Couples
Australia,
January 15, 2014
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Average hotel, below average price
Price, location to attractions, spacious
6
The hotel is large and spacious with a nice central staircase and a small balcony on each floor. The rooms are large, however they can be a bit stuffy. The beds are ROCK hard, the most uncomfortable i experienced in Vietnam. Hot water does run out, each room has a tank that lasts about 4 min and takes 10-20 to recharge. No big deal, its very hot when full. We are easy going travellers, but did not find the staff overly friendly, and there was certainly no family atmosphere! After hiring a driver for a specific route and duration we were asked to pay more at check out than orginally agreed. Breakfast included is not buffet, just one item ordered off a menu. But overall for the price it is reasonable value.
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Jignesh S.
Solo travelers
India,
January 11, 2014
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Very friendly, attentive English speaking staff
Staff, Vegetarian food options, servuce
9.3
Enjoyed my stay. The staff is very attentive and helpful. They speak English well. They help you arrange for tours and in one case when the transport fell through, the owner personally came and dropped me off at the site. Great value!
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Patricia D.
Couples
Australia,
January 6, 2014
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Highly recommended
Price, staff and position
9
We have a bit of trouble with the hardness of most Vietnamese mattresses and this was no exception. However, this minor short-coming was more than compensated for by every other aspect of the accommodation. Good English, good food, no problem that couldn't be fixed, great tour facilities. Very good value for money here!
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Mai W.
Families with young children
Australia,
January 2, 2014
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nice and reasonable
friendly staff, good price, cosy atmosphere
9.7
friendly atmosphere because it is family owned
fast check in and out
reasonalbe price
not far from the central
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Dung N.
Couples
Vietnam,
December 23, 2013
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Good hotel with friendly staffs
Friendly staff, city center, room quite good
7.7
We really enjoyed our trip to Ninh Binh and the stay in the hotel which is in the city downtown the staffs are quite good, friendly, ready to help us for our tour booking with good choices, they even took us freely to the train station when we left Ninh Binh for our Ha Noi trip
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Cristina A.
Couples
Switzerland,
December 21, 2013
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great staff that helps organizing your tour
Staff, friendliness, good organized
8.7
Ninh Binh is not at all a great city, but we went there because of the sourroundings, the dry Holong Bay. We arrived in the evenening at the hotel und we could manage everything wiht the Hotel Manager, which was just great. The people in this hotel made the stay in Ninh Binh to organise everything around were just great! thank you!
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Amir G.
Solo travelers
Israel,
December 21, 2013
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Super nice staff. quiet peaceful hotel.
Helpful staff, family feeling, calm area
8.3
The guy at the reception is the nicest person I've met in vietnam. This is a family hotel that can make you feel calm and for very cheap. Great value for money.
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Sophie C.
Couples
United Kingdom,
December 17, 2013
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Very helpful staff, clean, comfortable
Very helpful staff, location, day trips
9.7
We stayed for 2 nights and booked our day trips to tam coc from the hotel, the staff were very helpful, very close to the train station and bus station.
The food in the hotel was brilliantand very well priced. Even though the hotel backs on to the train lines, they don't run any later than 11, and they have double windows so you can't here anything anyway, well worth the money.
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