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Bev B.
Couples
New Zealand,
June 3, 2014
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Very disappointing
Breakfast, the son, breakfast
4
From reading the other reviews we must have stayed at a different hotel (though other guests at the same time as us spoke of their dissatisfaction). The bed was VERY hard, I would wake up numb throughout the night on the side I was laying on and have to turn, on top of which we were right above the train line in which the trains kept us awake for most of the night (There are no restrictions to the horns blowing). We arrived early evening, was given a bottle of water each, we went out for dinner leaving the air con on and the light, on return an hour later the air con and light was off, they had obviously been in our room while we were out!
We were not given a fruit drink or fruit as advertised on arrival, though we were disturbed one night at 9.45pm with a knock on the door and a fruit drink! The 'mini bar' was an empty fridge with filth at the bottom, the fans were covered in muck. There is no coffee shop, this area is used for the laundry instead.
The positives were the young guy (the son) who pretty much ran the hotel himself. He was very polite and helpful, giving us a ride to the train station and cool water for the journey. The breakfast was also good with lots of choice and good portions.
Unfortunately this did not make up for our three nights of not sleeping!
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Jeanienne M.
Couples
Ireland,
May 25, 2014
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Relaxing stay, helpful staff
9
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Lai D.
Solo travelers
United States of America,
May 9, 2014
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Good value and VERY friendly hotel
Attentive staff, good service and reasonable price, very near Ninh Binh train station
7.3
very nice stay ; the manager/owner Mr Hung and his family are very attentive to guests , providing good recommendations and take care of the clients ; it is a 2-star hotel with a 4-star attitude in my opinion. Hotel is about 10 minutes walk from Ninh Binh train station. If you are single traveler with backpack, the manager Mr Hung can provide you with a quick drop off by Honda motorcycle. I strongly recommend this for budget minded travelers.
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Pippa S.
Families with young children
New Zealand,
April 27, 2014
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Staff Main asset to this Hotel
Great helpful staff, Value for money, Good base for exploring around Ninh Binh
7.3
Small family run hotel with extremely hard working managers who will go the extra mile to assist his guests. Can organise tours, guides, transfers, train/bus tickets etc. Let us stay for late check out for no extra cost when catching night train south. The hotel is not luxurious in any way but I think good value for money and great place to base a stay in the Ninh Binh area for the local sights. Not for someone expecting big rooms and spa baths etc.
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Viet N.
Couples
Vietnam,
April 23, 2014
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Not as good as expected
near the train station, clean, helpful staff,
6.7
Before I went to this hotel, I had read reviews about it, so I probably set my expectation a bit too high.
Overall, it's a good hotel. However, my experience wasn't great. The lift button to our floor didn't work, so we had to walk up and downstairs. Our door lock was broken, then they had to fix for us. There was no towel when we got in and we had to call them to get some. The dad (because I heard the young lady call him) was a bit rude, yet the daughter and the son (maybe) were very nice and helpful.
The good thing is its location, centrally located, near the train station and some good restaurants.
I might try another hotel if I went to Ninh Binh again. Again, this is just my own experience and I'd like to share it.
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David N.
Couples
United States of America,
April 11, 2014
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Great staff, and good food
8.7
Staff was nice and helpful. They even let us stay in our room until the night bus at no extra charge
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Loi N.
Couples
Vietnam,
March 31, 2014
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Laura H.
Couples
Canada,
March 30, 2014
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Wonderful hotel with amazing staff
Great staff, wonderful food, comfy rooms
10
We had such a great experience with this place. We arrived there sick and spent three days hardly leaving our room. The staff was amazing and would bring food up to our room and all their food was wonderful. They helped us arrange train tickets and drove us to the train station at the end of the stay. The room was comfy and the internet worked great, would certainly stay again.
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Eduardo B.
Couples
Spain,
March 18, 2014
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The guy in the reception is the son of the owners and he would do all for you to have the best stay. The hotel is 5 min walk from the train station, but the boy can take you there anytime. He also gets the train tickets for you for free (amazing in Vietnam and maybe everywhere). He placed us to a nice room, got a free juice one afternoon, rented cheap bikes... So in all he cares for every single detail. Totally recommended.
Only critic is rooms could be slightly cleaner. Bit of dust everywhere, thanks to the dusty city, which is far away from being a nature hot spot.
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Grant W.
Couples
United Kingdom,
March 16, 2014
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Room was ridden with damp to the point where the walls were actually wet. Room was extremely noisy. WiFi was poor. Hot water stopped working. Breakfast was poor apart from the coffee which was good.
Confusion over final bill (I still don't know of we paid the right amount for some onward travel). Location is poor, no eating options immediately nearby and the street that it's on has no lighting.
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