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Capella Singapore Hotel

1 The Knolls Sentosa Island, Sentosa, Singapore 098297 (Show on map)

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Area: Sentosa Number of Rooms: 112
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

from 376 reviews

Value for Money
8.0
Location
8.7
Staff Performance
9.4
Hotel Condition/Cleanliness
9.4
Room Comfort/Standard
9.3
Food/Dining
8.3
All reviews (376)
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Geraldine T. Families with young children Singapore, August 18, 2015
Never again

Room
5.7
It's my worst stay ever. Requested for ice , water etc which came hours later. Staff being rude over the intercom. Contance reminder call has to be done to make sure that whatever I requested will be delivered. Not gonna stay there anymore. Service sucks
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Neil C. Couples United Kingdom, August 11, 2015
Lovely rooms - hotel very busy at times!

ROOMS, LIBRARY, STAFF
8
On the whole our visit to the Capella was good, due in no small part to the complimentary upgrade to a Sentosa suite from a premier room. The room was lovely, and the staff helpful and accommodating. However, our first impressions of the hotel were disappointing: it took 25 minutes to check in, the lobby was busy with young children playing video games on loud iPads, and there was a shortage of seats. You expect an oasis of sophisticated calm on entering a five star hotel in a colonial building and sadly this fell well short of the mark. Additionally, we had to wait to be seated at breakfast the following day - a first in any hotel, let alone one of this quality. The breakfast room was overcrowded and noisy, with an atmosphere falling way short of a hotel of this caliber.
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Celeste T. Couples Singapore, July 14, 2015
Fantastic Stay

Nice Room, great service and good breakfast
9.3
We had a great Staycation at Capella. The service was very good and the environment is very relaxing. Overall experience is wonderful.
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Raghavendra N. Families with young children India, July 9, 2015
Nice staff but basic efficiency missing

Pleasant staff, Colonial style, villas with plunge pools
5.7
Overall the stay was average. Many good things like plunge pool, peacocks, villa. Pleasant staff. However many areas of improvement like breakfast (eggs were always overcooked), room furnishings had water stains and old, staff training was poor in taking instructions (rang room bell even though do_not disturb was on, buggy driving).
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Lin R. Couples Canada, July 6, 2015
Felt like I had a getaway in another country

Amazing villa, great pool, fantastic staffs
9
Excellent stay as my wife and I had our honeymoon there. The villas have a great spacious design even including a plunge pool. Library has afternoon tea and DVDs to borrow. There were peacock in residence there which greeted us as we walked around. Staffs were very nice and helpful as well. Much quieter (wonderfully) than popular hotels out there in SG.
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Jason K. Couples Singapore, July 1, 2015
Comfort and peace

The service of staff, the cleanliness and the knoll food are truly awesome.
8.7
overall a very pleasant experience but the bed is shakey .
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Muhd Z. Couples Singapore, July 1, 2015
Outstanding

Customer service, customer service, customer service
9
Wonderful
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Claudia T. Couples Singapore, June 4, 2015
Great stay

ambience and decor of rooms, great staff
7.7
The food was great and staff were all pleasant and helpful! The room was well maintained and the place was clean
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Jacqueline N. Couples Singapore, June 1, 2015
Good Experience

Tranquility, Comfort and Service
9.3
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Emma B. Couples United Kingdom, June 1, 2015
Amazing hotel and pool

Pool serene staff
8.3
Amazing hotel and great for a staycation. Staff are incredibly helpful and the pool is amazing. Movers relaxing and love afternoon tea in the library upstairs.
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Customer Reviews - Capella Singapore Hotel, Singapore

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