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Capella Singapore Hotel

1 The Knolls Sentosa Island, Sentosa, Singapore 098297 (Show on map)

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Area: Sentosa Number of Rooms: 112
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

based on
338 reviews

Value for Money
8.1
Location
8.7
Staff Performance
9.5
Hotel Condition/Cleanliness
9.5
Room Comfort/Standard
9.3
Food/Dining
8.3
All reviews (338)
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Han-Mi P. Couples United States of America, January 24, 2015
Staycation

Staff friendliness and cleanliness, pool
9.3
Wonderful staycation.
Ms R. Couples Singapore, December 20, 2014
Totally not worth the price!

Nothing
5
We choose this resort due to the reason cos dogs are allowed. We've been to villa stays in Bali (Ayana) and Phuket.(Sri Pawan) Capella was a total disappointment with such expensive rate! The pool in the villa was tiny! Hotel staff are mostly foreigner whom we don't understand what they're saying especially those who came knocking at ur door in the evening just to give us a box of chocolate? We order room service for dinner and left the plates outside our room and was surprised that it's still there in the morning! Such expensive room rates and breakfast not included? Like seriously? And totally disappointed with the breakfast spread we paid for! Overall, 1 nite is more than enough for the experience. Will not come back again!
Evelyn G. Groups Singapore, December 11, 2014
Just fine

It was grand. It was very comfortable. It is near the beach. Good for relaxation
5.7
Margaret T. Couples Malaysia, December 7, 2014
Lived up to its reputation

Everthing..
10
Excellent customer service. We had a wonderful birthday staycation at the villa and will definitely come back again.
Shze J. Families with young children Malaysia, December 2, 2014
Feel Peaceful

Fast internet, best stuff performance, room clean.
9
Value for money, quiet environment. If for relax purpose is suitable. Breakfast not much selection, but delicious. Friendly stuff.
Nicholas L. Couples Singapore, December 1, 2014
Superb hotel for staycation

Service,rooms and everything
10
The stay in capella have been amazing.. It didn't feel like we were in singapore and with the room facing the sea view.. It was beautiful.. The rooms were so nice.. Even with room service, it comes with complimentary fruit juice.. Staff were so attentive and they were able to address me by name.. Super service. Very good.
Nicole M. Groups Philippines, November 30, 2014
Great, relaxing retreat

Room size, room facilities and wifi
8.3
The room was fantastic. We got a 1-bedroom villa so it was huge and we had a private pool. The check-in and check-out process was extremely long though and definitely could have been a lot less chaotic. There were also 2 guests looking for stomach pain medication and the staff said they didn't have any. They should always have a first aid kit!
Gavin L. Couples Singapore, November 23, 2014
luxury

clean,comfy,nice
8
Shu M. Families with young children Singapore, November 23, 2014
Capella staycation

Excellent ambience, great service , 5-star experience
9
Memorable and enjoyable . Everybody including the Maltese had a good time. Hope to be back soon.
James B. Families with young children United Kingdom, November 16, 2014
Attentive & excellent level of service

Service, location, room.
9.7
From the moment you arrive to finally getting in the taxi on the way home the staff simply cannot do enough for you. Every request is dealt with promptly and professionally and they know who you are and what you need before you even have to ask. Taking the luggage from the room when you are checking out and having it already loaded in to a ready taxi after you have paid the waiting bill seems obvious but how many hotels do you know that deliver this without any prompting.

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