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Capella Singapore Hotel

1 The Knolls Sentosa Island, Sentosa, Singapore 098297 (Show on map)

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Area: Sentosa Number of Rooms: 112
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

from 370 reviews

Value for Money
8.0
Location
8.7
Staff Performance
9.4
Hotel Condition/Cleanliness
9.5
Room Comfort/Standard
9.3
Food/Dining
8.3
All reviews (370)
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Celeste T. Couples Singapore, July 14, 2015
Fantastic Stay

Nice Room, great service and good breakfast
9.3
We had a great Staycation at Capella. The service was very good and the environment is very relaxing. Overall experience is wonderful.
Raghavendra N. Families with young children India, July 9, 2015
Nice staff but basic efficiency missing

Pleasant staff, Colonial style, villas with plunge pools
5.7
Overall the stay was average. Many good things like plunge pool, peacocks, villa. Pleasant staff. However many areas of improvement like breakfast (eggs were always overcooked), room furnishings had water stains and old, staff training was poor in taking instructions (rang room bell even though do_not disturb was on, buggy driving).
Lin R. Couples Canada, July 6, 2015
Felt like I had a getaway in another country

Amazing villa, great pool, fantastic staffs
9
Excellent stay as my wife and I had our honeymoon there. The villas have a great spacious design even including a plunge pool. Library has afternoon tea and DVDs to borrow. There were peacock in residence there which greeted us as we walked around. Staffs were very nice and helpful as well. Much quieter (wonderfully) than popular hotels out there in SG.
Jason K. Couples Singapore, July 1, 2015
Comfort and peace

The service of staff, the cleanliness and the knoll food are truly awesome.
8.7
overall a very pleasant experience but the bed is shakey .
Muhd Z. Couples Singapore, July 1, 2015
Outstanding

Customer service, customer service, customer service
9
Wonderful
Claudia T. Couples Singapore, June 4, 2015
Great stay

ambience and decor of rooms, great staff
7.7
The food was great and staff were all pleasant and helpful! The room was well maintained and the place was clean
Jacqueline N. Couples Singapore, June 1, 2015
Good Experience

Tranquility, Comfort and Service
9.3
Emma B. Couples United Kingdom, June 1, 2015
Amazing hotel and pool

Pool serene staff
8.3
Amazing hotel and great for a staycation. Staff are incredibly helpful and the pool is amazing. Movers relaxing and love afternoon tea in the library upstairs.
Listryarinie O. Families with young children Singapore, May 24, 2015
Pleasant stay

Spacious room, with high ceiling. Relatively serene. Helpful staff in general
6.7
Overall good experience. However lack of the exclusive feel as outsiders ( non hotel guests) seem to have easy access to the hotel compound. Security issue needs to be looked into. Encountered a "pest controller" personnel loitering around outside our room asking if we have any pest issue in the room. He did not produce any identification document nor accompanied by any hotel staff. Had privided feedback to one of the hotel staff. the Tanah Merah compound looks impressive. But the hotel rooms area seem pretty ordinary. hotel staff are friendly and helpful generally when approached but otherwise lack of the personal touch. PA service does not seem to make any difference.
Mark N. Couples Malaysia, May 24, 2015
Thank you for making our wedding stay awesome

Staff efficiency, initiative, friendliness
8.3
Absolutely amazing

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Customer Reviews - Capella Singapore Hotel, Singapore

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