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Recent customer comments

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Very good



based on 931 reviews
  • Cleanliness 8.0
  • Facilities 6.7
  • Location 8.4
  • Room Comfort/Standard 8.0
  • Service 7.7
  • Value for money 8.0
  • Food/Dining 6.9
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Andrew G.
United Kingdom
February 27, 2012
great location in a very large hotel
very large spacious room -
Excellent foyer and excellent rooftop restaurant on the 20th floor which although expensive, was open to customers using the bar. There was something magical about sipping hot chocolate looking over the city of Beijing at night when the Forbidden city was lit up. Pool was small but adequate.

Enrique H.
Mexico
February 27, 2012
it was a good hotel in general nothing outstanding
Service the consergie service was excelnte
in General terms the hotel was a good stay, the location was not the best we had some problem to find a restarurant in the area.

JOSEPH W.
United States
February 18, 2012
everything done professionally
pool, bowling alley,gym,billiard table,room servive
for people who speak very little english,great job done

Alyssa P.
United States
February 11, 2012
Good hotel for this price range and proximity.
Spacious lobby,hold luggage while wait for our room.
they put americans in b wing which is farther away. although we had a voucher, had paid, and had confirmation number- they made us go to business center to print voucher (internet not free).

Leon H.
Canada
January 31, 2012
Big hotel but inconvenient for commuters
Large space, nice rooms
Capital Hotel during low season is practically dead quiet except for one or two busloads of tourists that arrive now and then. It's hard to reach from the subway station and you're better off taking a taxing to and from the hotel. Front desk was kind and helpful. The room was nice and large, and the bed was comfortable.

chi W.
China
January 27, 2012
Great location but staff could be better trained
Location is really good
Walking distance (20 to 25 min) to major attractions like Forbidden City, Wanfujang, Temple etc. Training could be better, e.g. I have requested for an additional towel at the reception when I checked in and again to the housekeeper outside my room, but it was never delivered. Good entertainment facilities inc. heated swimming pool, snooker, even bowling and spa.

Jingbo L.
China
January 27, 2012
Great location
Great location
Great location, Lovely hotel. It's good for business trip. i like the furniture and the decoration style.

Karl-Ernst W.
Germany
January 21, 2012
Great hotel with very good breakfast
very good but big hotel. very close to forbidden city
very good hotel, but soo big. close to center of city

anthony L.
United Kingdom
January 18, 2012
good location
swimming pool
Hotel was located very close to Beijing central shopping area however the hotel room was a bit old fashioned and bathroom had a strong smell of drains.

dovchin B.
Mongolia
January 17, 2012
Great location but small rooms
5 star
Great location but small room. Near by beijing biggest shopping centre which is good for my wife she likes shopping. one thing is yery old TV need update new version TV.fanally breakfact is not nice. All empolments very kind.