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Jonathan T.
Families with young children
Singapore,
November 10, 2011
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Nice location and value
Near to tiananmen, nice features.
8.3
love the place! it's near the nice tourist spot like tiananmen square. we can walk there and tour. there are also eating places inside and near the hotel. the hotel is right at the famous qian mien street. the room is spacious with two twin beds, and the staffs are nice and helpful. many westerner stayed here.
there indoor pool as well. but there is ktv at the basement for night entertainment (don't think it's family type).
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Sihame G.
Groups
France,
November 9, 2011
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we found 2 consecutive days some lices on our sheets. the first night we just asked to change the sheets. the second one we asked for an upgrade (it was aroun 3am) and the manager came and gave us a suite. if we forgot this problem our stay was very nice.
but what we coul not understand is why in a 5 stars hotel we have to pay for the wifi?
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Abdulaziz A.
Solo travelers
Saudi Arabia,
November 9, 2011
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old hotel, most members of the staff can speak english but keen to improve their communication skill. generally, members of staff are very helpful and friendly. room service was excellent especially the chamber maid was excellent with her job. restaurant service in general was slow.
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Ian E.
Couples
United Kingdom,
November 8, 2011
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Good location, poor staff, horrible beds
5
Hardest beds we ever tried to sleep on, the floor would be more comfortable. Clean rooms. Poor, non caring staff.
Restaurant Tip:
Great local restaurant across the street. Huge portions, tasty and very good prices.
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Ian E.
Couples
United Kingdom,
November 6, 2011
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Hotel ok. Poor front desk service.
Very good location. Concierge outstandingly helpful. Poor manager
5.7
Booked a king room, given a twin room. After complaining, was advised there would be a king room next day. There was no king room, had to get annoyed before we were finally upgraded to a suite. This was ok but we just wanted a quiet relaxing stay in the king room we first booked. Would rather not have to get angry in order to get what we paid for. Have to pay for wifi and it narely works. No wi fi in rooms, very poor wifi in lobby.
Restaurant Tip:
Great family run Chinese food Accross the street. Large menu, good prices, huge portions.
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Ta T.
Couples
Vietnam,
November 6, 2011
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average 5 star hotel
reception can speak English
6.3
the room was clean, not very big, rarely see the staff smile but they was quite helpful. not a lot of restaurant around. the hotel have free wifi at the bar on the first floor.
Sightseeing/Attractions Tip:
see Hutong (small old lane)Forbitden city is a must.
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David G.
Families with older children
New Zealand,
October 27, 2011
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Dour with unfriendly staff
5.3
Concrete hard beds, misleading Capital Club benefits, no nearby bars and restaurants, extortionate prices in the hotel bars and restaurants, staff posted everywhere like sentries made us feel uncomfortable.
Sightseeing/Attractions Tip:
Don't ask the hotel concierge to arrange private cars to e.g Great Wall - we paid RMB700 and a beat up old taxi was provided instead of the limo that we were expecting
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Alan N.
Couples
United States of America,
October 27, 2011
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Decent Hotel in Excellent Location
Great Location, Good Price
8.7
the hotel is in a very convenient location. near the forbidden city, tianamen square, etc. situated halfway between, and an easy walk to, the subway. the price for the hotel was very good. my main complaint is that the carpets in the room are very old and have stains. also, the shower drained very slowly. other than that, the hotel is a very good value.
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John B.
Couples
Australia,
October 26, 2011
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A nice hotel with a good location.
7
We booked this hotel to join some friends in the middle of Beijing for several days before flying to Xian. It was ideal for this purpose. We could walk to the Forbidden City, Tiananmen Square or the Temple of Heaven quite comfortably. I would recommend staying in the Capital Club as it made the stay even more enjoyable
Hotel Feature Tip:
The Capital Club is very nice
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Harry M.
Groups
United States of America,
October 25, 2011
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staff was helpful but most have limited english. any non-standard request required more than one staff member's help.
travel desk personnel were very helpful. very slow computers at business center.
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