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Capital Hotel

No.3 Qian Men East Street, Dongcheng District, Wangfujing Street & Forbidden City, Beijing, China

Recent customer reviews

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Very good

7.8

based on
918 reviews

561 reviews in English

Value for Money
8.0
Location
8.4
Staff Performance
7.7
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.0
Food/Dining
6.9
All reviews (918)
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Harry M. Groups United States of America, October 25, 2011
good hotel, good service

breakfast buffet
9
staff was helpful but most have limited english. any non-standard request required more than one staff member's help. travel desk personnel were very helpful. very slow computers at business center.
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Sok H. Couples Australia, October 23, 2011
Great location, nice rooms and good service

Conveniently located within walking distance to tourist areas and subway, clean rooms, friendly staff
8
best thing about this hotel is it's location within walking distance to wang fujing, tian an men square, chairman mao's mausoleum, forbidden city, musuems and qian men road (stretch of road with shops built in historical chinese architectural style. hotel rooms are clean, reasonable size and staff are friendly. currency exchange facilty (machine) available at most times at lobby. would definitely stay at this hotel again. room rates from agoda were very reasonable for the quality.
Sightseeing/Attractions Tip: Always go by the meter when taking a taxi. Travelling by subway is extremely cheap and convenient.
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Stuart H. Couples United Kingdom, October 19, 2011
Nice hotel, good fro the price.

Friendly staff
5.7
nice hotel, a little old but clean with friendly staff. i would not recommend eating in the hotel as the food was of very poor quality, but all in all an ok place to stay.
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Christopher C. Couples United Kingdom, October 19, 2011
Nice hotel, although a little bit dated

Lovely swimming pool and gym area
8
We stayed at the hotel for 4 nights with another two friends. The hotel employees were excellent and were always around to support us when needed. We tried food in the buffet area on the first night and were very disapointed. The general quality of the food was poor. Also, we only got up for breakfast on the first day, which tells you everything about the breakfast. The rooms were very comfortable with an modern tv and cable network. Although the food was a disappointment, I wouod still recommend staying at this hotel; just make sure you eat elsewhere!
Sightseeing/Attractions Tip: Avoid the Great Wall and Badalling....get out and see it from a quiter/less touristy place.
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Cheng Y. Families with older children Australia, October 16, 2011
Good hotel

Good Location, quite comfortable
8
the hotel was enormous, although the rooms were a good size. quite comfortable. location was good, 10 min walk to wangfujing. 15 min walk to tiannmian. breakfast was not included, and was very expensive. rooms were reasonably clean. staff were ok, helped when asked.price was ok.
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Sharon T. Couples Malaysia, October 14, 2011
Classy hotel with good service. Great location.

the room. front desk could converse in english
8.7
our stay at the hotel was good. location was great. however i did not like how they help fetch us a cap as the bell boy had to walk out the road and fetch the cab. we even waited for more than half hr for a cab. they should have calling service.
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Siew W. Couples Singapore, October 14, 2011
Good service

Good service
8
Comfortable
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Diana S. Groups United Kingdom, October 13, 2011
Great Location

Near to points of interest . Hotel tours arranged.Spacious restaraunt lounge bar etc
7.3
the hotel was about 20 minutes walk from the main tourist spots forbidden city, tiananmen square, chairman mao memorial hall and shopping street. the staff were helpful and always ready to assist with bookings for the great wall, acrobatic show etc. the summer palace was easily reached by using the nearby subway. the hotel bedrooms were smaller than anticipated and somewhat in need of a a refurbishment. breakfast was substantial with all types of food available.restaraunt menu and drinks appeared expensive. overall a good place to stay for convenience.
Sightseeing/Attractions Tip: Try to book taxis back if out at night as you have to hail them and not all wanted to go this way for some reason Take a hotel leaflet with you with hotel details in chinese characters as drivers do not always recognise the script. we were taken around in a circle on one occcasion and told we were at the side of the hotel but were nowhere near it. We then had to find our way back.If you do not speak the language you are at their mercy!
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Natalie H. Solo travelers Australia, October 11, 2011
Great Hotel

Capital Suite worth the cost when on special
8.3
Efficient staff, easy check in. Capital Club breakfast not as good as downstairs. Think they need to buy new toaster for capital club. Good location. 30 minute walk to Irish Hotel and Pearl Markets
Hotel Feature Tip: Massage not as good as other places. Hotel only 100 rmb from airport non peak hour. Close to sub ways
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Nelson M. Groups Indonesia, October 7, 2011
English Speaking Hotel

Large room space,
7.3
The hotel provided english speaking staff which is very good. The swimming pool and the Gym are also very nice. The Twin Queen bed very spacious that can accommodate up to 4 persons. However, there is no free internet connection in this hotel. Even the business center charges you RMB 2 per minute for internet use.
Sightseeing/Attractions Tip: Great Wall China in Badaling
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