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Capitol Square Hotel

Cnr George & Campbell Street, Chinatown, Sydney, Australia 2000

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434 reviews

358 reviews in English

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All reviews (434)
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Carina N. Solo travelers Australia, December 18, 2015
Overnight Stay

Location, 24hr access, reasonable price
For an overnight stay this was bearable and a reasonable price. The location is great and it was convenient having 24 hour access as I was attending an event that ran very late. The room itself was a little small but it was enough space for one. The shower hot water was only just warm, and the tub bottom did feel a little slippery but nice that they provide a hairdryer. The place looks very tired and old though, so don't expect anything too flashy to look at.
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Marcia P. Business travelers Australia, December 8, 2015
review of stay at capital

location price staff
Was a good place to stay when on business but would also be great if you like theatre and would like a great weekend away in Sydney
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Kalsum H. Couples Singapore, November 27, 2015
Staff didn't even realise aircon broke down

Location, location, location
The exterior of the hotel was beautiful but the interior was a let down. The rooms had no character and were merely carved out into little spaces for a warm bed at night and shower in the morning. This was bearable for us as we were travelling without our kids and were out the whole day. My main complaint however was that our remaining time in the hotel was not as pleasant as expected. The aircon didn't work for hours, and the staff didn't even realise that the entire two floors were affected (and the hotel only had 5 levels). We had made multiple queries about the aircon unit, thinking that the settings were probably wrong. This somehow did not ring any alarm bells to the staff. We were in the lobby when we overheard someone else complaining about the same issue. The hotel staff said that they were aware about the breakdown at the second level and that they were looking into it. We had to then raise that the aircon in our room on the third level was not working too.
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Ian L. Groups Singapore, November 5, 2015
Reception staff are rude and No wifi in rooms

Location to Chinatown and access to light rail
Not a pleasant stay, nothing terribly wrong just the poor service staff attitude when asked general questions and the lack of Wifi in the rooms. Will not ever book here again. Hotel should also think about providing an anti-slip mat in the bath tub as it is slippery. My mom didn't dare shower the whole stay as she was afraid of falling.
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Lee T. Couples Australia, October 31, 2015
not haapy

Location ,breakfast ok
Not very good as toilet set broke again it was patched with sticky tape and we were charged $120.00 for a damaged toilet seat .the manager made a decision and we were not advise until check out and he wasn't available
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Yan H. Couples Malaysia, October 20, 2015
Low value for money

Good location
Not happy for the rate charged.
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Randy R. Solo travelers Indonesia, October 14, 2015
Nice place and pleasent

Clean nice homie
Its a great hotel in a great location
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Jimmy L. Business travelers Australia, October 11, 2015
Worst hotel
This hotel is a nightmare. Online, all the photos show it in the best possible image. But in reality: It is nothing like those shown in online photos The carpet was very dirty, worn out and the sofa in lobby is badly worn out There was a cockroach running about in the toilet The mattress sagged badly There was only one lift No chair was provided in the room (although shown on the online photo) Fellow travellers, heed my advice, stay clear of this hotel. YOU WILL REGRET IT. I checked out and checked into another hotel - similar price but double the value.
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Karen L. Solo travelers Australia, October 11, 2015
Venue Convenience

Value, Central, Convenient
Bit of a mix up at Check in but all OK and grateful for early check in. Room clean, could have done with another chair. Bathroom light not so good over mirror and hot water took a long time to come through. Not enough milk and not replenished. All these things minor did not deter from staying again.
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Bruce C. Couples Australia, August 15, 2015

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