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Capsule Hotel&Spa The Nell

2-15-9 Higashi-Ueno, Taito-ku, Ueno, Tokyo, Japan 110-0005

Recent customer reviews

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Very good


based on 63 reviews

30 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (63)
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Sirisook P. Solo travelers Thailand, March 13, 2016
Budget travel
Clesn and cheap for solo traveller or traveller with small budget .close to ueno JR .
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Jama H. Business travelers United Kingdom, July 20, 2015
Business trip

the staff were wonderfull
Fantastic Clean , Quiet and close to The city and Ueno train station all round 9/10
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Shawn N. Families with older children United States of America, June 27, 2015
Tokyo trip

Location, staff, cost
Very good. Great for a capsule! Even had a separate, private shower.
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Jean-Yves T. Solo travelers France, April 5, 2015
No electricity inside the capsule

Location, Cleanness,
All good except three things: - curfew at 12 is too early for Tokyo! - no electricity plug inside the capsule, how do we recharge smartphones, pocket wifi, and other appliances??? - did not manage to use the wifi...
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Peter H. Solo travelers Switzerland, March 28, 2015
An older capsula

price, close to the things, had space
It's not the best capsula, everything narrow, the shower area really small in relations to others, but still clean. A lot of opportunities around to eat and to walk around. There would be newer capsulas around
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Mohammed A. Solo travelers Egypt, February 22, 2015
not so nice

nothing special
I stay one nicht . very hard to take shower alot oft people waiting and no electrcity plug so u habe to set in the waiting area to recharge ur phone
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Torfinn P. Business travelers Australia, November 16, 2014
Happy stay

Value for money, cleanliness, and location
Loved the location, my first stay at a capsule hotel was a good experience.
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Alexander R. Solo travelers Canada, May 25, 2014
Old, worn down. Smelled like smoke.

Just location. Close to ueno train station ,7 min walk
It was okay but other capsules are much better. The shower facilities are small and we were the only foreigners who seemed to stay there both nights. It smelled like smoke and the facility was small and old.
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Desmond M. Solo travelers Canada, April 20, 2014
Nice, quick, convenient

Very close to ueno station, decent capsule stay and minutes from restaurants and shopping
It was pretty good, difficult to locate at first as it's just outside of the shopping and restaurant center
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Kah W. Solo travelers Malaysia, March 23, 2014
Value For Money

Easy Access To Public Transport, Quite Environment, Cheap rate
It was nice for my 3 nights stays. the hotel is easy access to public transport and train station, quite environment suitable for sleeping
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