2015
Excellent 8.8
Based on 1296 reviews

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About Caravelle Saigon Hotel

Description

Caravelle Saigon Hotel is one of Ho Chi Minh City’s leading international 5-star hotels strategically located in the center of the business, shopping, and entertainment district. Guests will enjoy convenience with the location only eight kilometers from Tan Son Nhat International Airport. The hotel’s modern design combination of French and Vietnamese architecture promotes an ambience of relaxed conviviality despite it being over 53 years old. A wide range of 335 appointed non-smoking rooms are offered with Wi-Fi Internet access throughout the hotel. Amenities include six superb wining and dining venues and the well-known rooftop Saigon Saigon Bar with a bird's-eye balcony view of the neighborhood and live music. For conventions, 11 rooms accommodating up to 700 are the best choice for MICE and private functions. All of these factors ensure this hotel is a perfect accommodation for all visitors.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage
  • steamroom

Swimming & soaking

  • hot tub
  • swimming pool [outdoor]

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • babysitting
  • tours
  • concierge

On-site facilities

  • casino
  • facilities for disabled guests
  • elevator
  • nightclub
  • salon
  • shops
  • smoking area

Health and security

  • safety deposit boxes

Business & money services

  • currency exchange

Languages Spoken

  • English
  • Vietnamese
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Policies

Breakfast for child less than 3 years old with no additional charge.
Child from 1-5 years old: Stay for free if using parents’ existing bed, including breakfast.
Child from 6-12 years old: Stay for free if using parents’ existing bed. Breakfast price will be charged at USD 14 net per child per day.
Child above 12 years old: Extra bed is required with additional charge.

All guestrooms at this property are non-smoking. Guests are responsible for all costs, damages, and liabilities caused by smoking.

  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 58 USD
Breakfast Charge (when not included in room rate): 28 USD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1. Km
Distance to Airport: 7. Km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 24
Number of Restaurants: 2
Number of Rooms : 335
Room Voltage: 220
Time to Airport (Minutes): 20
Year Hotel Built: 1998
Year Hotel Last Renovated: 2012
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.6
  • Location 9.6
  • Room Comfort/Standard 9.0
  • Service 8.9
  • Value for Money 8.1
  • Food/Dining 8.3

Jus K.
United States
July 25, 2016
Just ok for a 5 Star
There is good an bad about this place in my opinion. First I will say the good things. The bed is extremely comfortable. The room is clean. Nice view from the window. The staff is very friendly and helpful. The location is decent next to the opera house. OK, now here is the bad. The toilet seat did not stay up on it's own (please note I would not complain if this was 3 star place, but for 5 stars I expect better). The temperature would not go below 23c, and I like it to be cold at night. The breakfast was $25 USD per person, so it cost $50 per day. That is way to high for this area and there are no restaurants close to the hotel that I could find for breakfast. In summary, hotel was ok, bed was nice, but there are 4 star places in the area that are just as nice or nicer for 1/2 the price with breakfast included.

Vuttiphol W.
Thailand
July 13, 2016
Overall impression
The hotel looks nice in the lobby and restaurants. But the inside-room and hall way looks old. The toilet is quite old. The toilet seat cover always fall down so I had to use my hand to pull it up when use.

john L.
Australia
July 11, 2016
Great
Staff very helpful and at tentative to needs

LAM M.
Hong Kong
July 06, 2016
Great location, Friendly Staff, 5 Star Service
We are well impressed with the quality of the service provided by the staff. All of them speak fluent English, courteous and helpful. Rooms are big and clean with an unbeatable location. Will definitely visit again!

sivakumar S.
Australia
July 06, 2016
Food great and in room facilities not great
Restaurant Staff don't pay attention to detail. When request water or something they go missing. Understanding also a problem. In room carpet not clean and Toilet flush/bowl is very bad..make noise and splash water out. Not good for a hotel claims as five star.

Leon C.
Hong Kong
June 27, 2016
Good
Nice hotel, very good location.

LEE L.
Singapore
June 23, 2016
Caravelle Hotel
Very convenient. Good location for shopping and food. Clean with many facilities. Staffs of hotel is nice and helpful.

Khalid S.
Australia
June 20, 2016
Centrally located and convenient
Good 5 stars hotel. Centrally located and convenient.

nguyen T.
Vietnam
June 17, 2016
Good Service
Good Service

Stephen D.
Australia
June 13, 2016
Great Experiance
My new favourite hotel, so well looked after I felt like my mother was there, the staff were warm, friendly and professional and a special mention for one of the pool staff "Thu" a lovely girl that not only made sure I get my beer quick and cold but made sure I had something to eat as well, it was that little bit of extra care



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