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Recent customer comments

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based on 1279 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.6
  • Location 9.6
  • Room Comfort/Standard 9.0
  • Staff Performance 8.9
  • Value for Money 8.1
  • Food/Dining 8.3

9.7 Jan V.
February 08, 2013
State of the art hotel in luxury area of Saigon
Professionalism all around & nice spa area
we stayed one night in the caravelle, after having spent 3 nights a week earlier in the majestic. the caravelle has a history, the majestic is a plunge into history. the hotel is entirely up to standards, has a very professional service, full comfort rooms (we had a signature room) and the rooftop bar is a place you have to visit when in saigon, with a very good and professional music band. so you will not be disappointed when staying here, but the rooms are similar to rooms of other high standard hotels, lacking some personality - probably we war always comparing with the art déco atmosphere of the majestic.

9.7 Darren J.
United Kingdom
February 15, 2013
Top hotel in Saigon
Location, buffet breakfast, rooftop pool, good size room
This is a fine hotel in a great location. I paid around $for a city view room (stunning view especially at night) which included breakfast. The rooftop pool is a good place to escape the chaos of HCMC and the adjacent gym is first rate. The breakfast buffet is something else and is enough reason alone to stay here - the choice of food is overwhelming but the quality is excellent. The bar on the 9th floor is a bit cheesy but worth a look to enjoy the colonial style and the views of the city. All the staff I encountered were great and overall the service and experience was faultless.

8.7 Jungmin H.
South Korea
February 20, 2013
pretty goog landmark!!
this hotel is located center of down town.It has wonderful pool, nice services.

8 hilary B.
February 06, 2013
Great location but very standard rooms
Fantastic location
Nice enough hotel; clean, efficient, friendly staff. Nice pool area and well equipped gym. Good breakfast with a reasonable selection and good coffee. The only disappointment was quality of the rooms - they weren't 5 star. They weren't even really 4 star rooms. Otherwise the hotel was fine and even with the room criticism, its still probably one of the better hotels in HCM.

9.7 Kara K.
February 06, 2013
Loved it!
Saigon Saigon Bar on the roof, great location, lovely view and super comfy beds
Check in was excellent, we were quite early, but the hotel staff were great and managed to give us the best room available, high floor, king bed, views of the city and the river. The room was really big, the bed was amazing! Pool area is great (although the pool itself is a little small) with fast bar service too. Overall - definitely recommend this hotel :)

8 Jacques W.
February 12, 2013
Good location and comfortable
Central location
I usually use this hotel while travelling for business. It is well located. Rooms and facilities are good. I regret the bathroom that is quite out a fashion. In addition the shower system - shower head fixed on the wall and adjustment of flow and temperature quite basic. Good service.

9 Per H.
February 08, 2013
Classic luxury hotel, centrally placed.
The personal service is the best!
bathrooms could need an upgrade . not up to today's standard for lux accommodations .

9.7 Neal E.
United Kingdom
February 10, 2013
Lovely Hotel
Very Central
Excellent Hotel, great room and wonderful service!

8 Thomas L.
February 04, 2013
Pleasent Hotel in the Centre
The Hotel right in the very city centre of Ho Chi Minh City is in a fabulous condition. I used the hotel limosine service from the airport, upon arrival I was greeted by my name and straight guided to my room where all formalities were handeled. So no need to spend time a the reception counter

10 MEOW T.
March 03, 2013
Comfortable room in good location
Comfortable bed and huge bathroom
The room is very clean, very comfortable bed with huge bathroom. The overall experience is good and is located in a very good location with walking distant to all tourist area. The hotel is very lovely and surprised us with a cake for our honeymood. Just upset with the transportation arranged by the hotel. The price for a driver to drive us to airport cost us USD 50. This is very expensive for a 30-40 minutes drive. I hired a cab outside and it only cost us USD12.