Good 6.7
Based on 1422 reviews

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About Caribbean Bay Resort Bukit Gambang Resort City


Uniquely located in a secondary forest, Caribbean Bay Resort Bukit Gambang Resort City offers a refreshing and serene environment. One of the largest water parks in the East Coast of Malaysia, it is ideal for both business or leisure travelers. Featuring excellent accommodation, they offers suites and rooms that are filled with modern facilities. Just a stone's throw away from Bukit Gambang water park, it is an excellent location for an adventure - whether its for adults or children. The main attractions at the water park include Coco Beach, Penguin Island, Tree Top Hill, and Garden Terrace. A perfect place for a getaway, it is also a perfect choice for companies, schools, and academic institutions that are looking for team building opportunities. Undoubtedly a unique place of stay, Caribbean Bay Resort Bukit Gambang Resort City is a splendid choice if your looking for fun in Malaysia.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Fitness & recreation

  • fitness center
  • karaoke
  • games room

Swimming & soaking

  • outdoor pool

Water sports

  • water park

For kids

  • theme park
  • pool (kids)

Food & beverage

  • BBQ facilities
  • coffee shop
  • bar
  • vending machine


  • pets allowed

Guest services

  • luggage storage
  • tours

On-site facilities

  • family room
  • shop(s)
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • ATM/cash machine on site

Languages Spoken

  • English
  • Malay
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Effective from January 4, 2016, Bukit Gambang Water Park will operate as follows ;
From 11:00 AM to 06:00 PM on Wednesday and Thursday
From 09:30 AM to 06:30 PM on Friday to Sunday, Malaysian public holidays and school holidays.
The water park is closed on every Monday and Tuesday except during Malaysian public holidays and school holidays.

Effective from 04 January 2016, Bukit Gambang Safari Park will Operate as follows ;
From 12:00 PM to 06:00 PM on Monday to Tuesday From 10:00 AM to 09:00 PM on Friday to Sunday, Malaysian public holidays and school holidays
The safari park is closed every Wednesday to Thursday except during Malaysian public holidays and school holidays.

Child and extra bed policy
Infant 0-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 3:00 PM
Check-Out Until: 12:00 PM
Number of Floors: 5
Number of Rooms : 578
Reception Open Until: 00:00AM
Time to Airport (Minutes): 20
Year Hotel Built: 2009
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Recent customer comments

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  • Hotel Condition/Cleanliness 6.6
  • Facilities 6.8
  • Location 6.9
  • Room Comfort/Standard 6.7
  • Service 6.8
  • Value for Money 6.7
  • Food/Dining 6.1

July 28, 2016
We stayed for one night & it doesn't value for money as we stayed at this resort for conference purposes. We called housekeeping asked for iron & iron-board but they told us the ironing room at level 3 & 6. It was told by receptionist, housekeeping personnel only start work at 9 am. How could it possible? As we thought housekeeping personnel should be in at 6 am or 7am. Ironing room at level 6, the light is not functioning & the room is too dirty. Supposedly the resort should provide an iron & iron board upon request & send it directly to the room.

Karunagaran C.
July 26, 2016
K enjoy the trip
Only one prob the light at the area should open at night

July 26, 2016
We really enjoy and will come again !
We booked for Carribean Bay but they upgraded to Arabian Bay near swimming pool (is huge and comfy). We went to Safari Park by tram but driver speeding on a stone path that is less stable, body aches and children uncomfortable. Driver stops too quickly in every animal areas. We do not have time to take pictures as well. We had fun in Waterpark for 4 hours, kids really enjoy!

July 25, 2016
Nice gateway for holiday.

Elmi E.
July 21, 2016

Elmi E.
July 21, 2016

Elmi E.
July 20, 2016

adib M.
July 18, 2016
everything was good but too far from city

mohd B.
July 18, 2016

Mazni I.
July 13, 2016
will come again

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