arrow-up-icon Earn points on your loyalty program!

Caribbean Bay Resort Bukit Gambang Resort City

Jalan Bukit Gambang Utama, Gambang, Kuantan, Malaysia 26300

Up to 30% off with Agoda Insider Deals!

Best deals for your dates:
June 4, 2016 - June 5, 2016 | 1 nights
Room types Offers and benefits Max Price per night Rooms

Studio Suite

Best seller – limited supply!
Room size:
39 sq.m.
Bed(s):
2 Single Bed
  • Pay at the hotel
  • Free cancellation!
  • Not included in room price: Tax 6%
  • Room info
  • USD
  • 42.78
 Limited rooms available!
  • Breakfast Included
  • Low rate (non-refundable)
  • Not included in room price: Hotel tax 6%
  • Room info
+
  • USD 121.90
  • 45.76
Limited Time Offer. Rate includes 25% discount!
 Limited rooms available!
  • Breakfast Included
  • Pay later, through Agoda
  • Free cancellation!
  • Not included in room price: Hotel tax 6%
  • Room info
+
  • USD 121.90
  • 48.36
 Limited rooms available!

Studio Suite

Room size:
43 sq.m.
Bed(s):
2 Single Bed
  • Breakfast Included
  • Pay later, through Agoda
  • Free cancellation!
  • Not included in room price: Hotel tax 6%
  • Room info
  • USD 230.39
  • 54.24
 Limited rooms available!

Studio Suite

Room size:
43 sq.m.
Bed(s):
2 Single Bed
  • Breakfast Included
  • Pay later, through Agoda
  • Free cancellation!
  • Not included in room price: Hotel tax 6%
  • Room info
  • USD 207.72
  • 55.71
 Limited rooms available!

Studio Suite

Room size:
43 sq.m.
Bed(s):
2 Single Bed
  • Breakfast Included
  • Pay later, through Agoda
  • Free cancellation!
  • Not included in room price: Hotel tax 6%
  • Room info
  • USD 293.54
  • 64.35
 Limited rooms available!

Family Suite

Room size:
69 sq.m.
Bed(s):
2 Double Bed
  • Low rate (non-refundable)
  • Not included in room price: Hotel tax 6%
  • Room info
+
  • USD 182.85
  • 72.39
Limited Time Offer. Rate includes 25% discount!
 Limited rooms available!
  • Pay at the hotel
  • Free cancellation!
  • Not included in room price: Tax 6%
  • Room info
  • USD
  • 73.83
 Limited rooms available!
  • Pay later, through Agoda
  • Free cancellation!
  • Not included in room price: Hotel tax 6%
  • Room info
+
  • USD 182.85
  • 77.23
 Limited rooms available!
  • Breakfast Included
  • Low rate (non-refundable)
  • Not included in room price: Hotel tax 6%
  • Room info
+
  • USD 182.85
  • 77.35
Limited Time Offer. Rate includes 25% discount!
 Limited rooms available!
  • Breakfast Included
  • Pay later, through Agoda
  • Free cancellation!
  • Not included in room price: Hotel tax 6%
  • Room info
+
  • USD 182.85
  • 82.65
 Limited rooms available!

Deluxe Suite

Room size:
75 sq.m.
Bed(s):
1 Double Bed
View:
Pool
  • Breakfast Included
  • Low rate (non-refundable)
  • Not included in room price: Hotel tax 6%
  • Room info
+
  • USD 128.73
  • 88.91
Limited Time Offer. Rate includes 25% discount!
 Limited rooms available!
  • Breakfast Included
  • Pay later, through Agoda
  • Free cancellation!
  • Not included in room price: Hotel tax 6%
  • Room info
+
  • USD 128.73
  • 95.28
 Limited rooms available!

Junior Suite

Room size:
43 sq.m.
Bed(s):
1 Double Bed
View:
Pool
  • Breakfast Included
  • Low rate (non-refundable)
  • Not included in room price: Hotel tax 6%
  • Room info
+
  • USD 128.73
  • 88.91
Limited Time Offer. Rate includes 25% discount!
 Limited rooms available!
  • Breakfast Included
  • Pay later, through Agoda
  • Free cancellation!
  • Not included in room price: Hotel tax 6%
  • Room info
+
  • USD 128.73
  • 95.28
 Limited rooms available!

Family Suite

Room size:
77 sq.m.
Bed(s):
2 Double Bed
  • Breakfast Included
  • Pay later, through Agoda
  • Free cancellation!
  • Not included in room price: Hotel tax 6%
  • Room info
  • USD 353.76
  • 99.66
 Limited rooms available!

Family Suite

Room size:
77 sq.m.
Bed(s):
2 Double Bed
  • Breakfast Included
  • Pay later, through Agoda
  • Free cancellation!
  • Not included in room price: Hotel tax 6%
  • Room info
  • USD 371.55
  • 101.86
 Limited rooms available!

Family Suite

Room size:
77 sq.m.
Bed(s):
2 Double Bed
  • Breakfast Included
  • Pay later, through Agoda
  • Free cancellation!
  • Not included in room price: Hotel tax 6%
  • Room info
  • USD 370.82
  • 119.51
 Limited rooms available!
There are no rooms matching your criteria. You can see more rooms by updating your filters.

About Caribbean Bay Resort Bukit Gambang Resort City

Description

Uniquely located in a secondary forest, Caribbean Bay Resort Bukit Gambang Resort City offers a refreshing and serene environment. One of the largest water parks in the East Coast of Malaysia, it is ideal for both business or leisure travelers. Featuring excellent accommodation, they offers suites and rooms that are filled with modern facilities. Just a stone's throw away from Bukit Gambang water park, it is an excellent location for an adventure - whether its for adults or children. The main attractions at the water park include Coco Beach, Penguin Island, Tree Top Hill, and Garden Terrace. A perfect place for a getaway, it is also a perfect choice for companies, schools, and academic institutions that are looking for team building opportunities. Undoubtedly a unique place of stay, Caribbean Bay Resort Bukit Gambang Resort City is a splendid choice if your looking for fun in Malaysia.
Show more Show less

Features

Internet

  • Wi-Fi in public areas

Transportation

  • car park

Fitness & recreation

  • gym/fitness
  • fitness center
  • karaoke
  • games room

Swimming & soaking

  • swimming pool
  • hot tub
  • outdoor pool

For kids

  • pool (kids)

Food & beverage

  • room service
  • BBQ facilities
  • coffee shop
  • bar
  • vending machine

Cleaning services

  • laundry service

Guest services

  • luggage storage
  • tours

On-site facilities

  • family room
  • elevator
  • shops

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • ATM/cash machine on site

Languages Spoken

  • English
  • Malay
Show more Show less

Policies

Effective from January 4, 2016, Bukit Gambang Water Park will operate as follows ;
From 11:00 AM to 06:00 PM on Wednesday and Thursday
From 09:30 AM to 06:30 PM on Friday to Sunday, Malaysian public holidays and school holidays.
The water park is closed on every Monday and Tuesday except during Malaysian public holidays and school holidays.

Effective from 04 January 2016, Bukit Gambang Safari Park will Operate as follows ;
From 12:00 PM to 06:00 PM on Monday to Tuesday From 10:00 AM to 09:00 PM on Friday to Sunday, Malaysian public holidays and school holidays
The safari park is closed every Wednesday to Thursday except during Malaysian public holidays and school holidays.

Child and extra bed policy
Infant 0-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
Show more Show less

Useful info

Check-In From: 3:00 PM
Check-Out Until: 12:00 PM
Number of Floors: 5
Number of Rooms : 578
Reception Open Until: 00:00AM
Time to Airport (Minutes): 20
Year Hotel Built: 2009
Show more Show less

Recent traveler reviews

Filter by traveler type
All reviews (1368)

Business travelers (62)

Couples (84)

Solo travelers (8)

Families with young children (863)

Families with older children (292)

Groups (59)

Hotel Condition/Cleanliness
6.6
Facilities
6.9
Location
6.9
Room Comfort/Standard
6.7
Staff Performance
6.8
Value for Money
6.7
Food/Dining
6.1

8.4 mohd A.
Malaysia
May 23, 2016
Ok
Ok

8.4 Norhidayah N.
Malaysia
May 11, 2016
so far so good
Quite a pleasant stay and value for money as I rent a room with wet & wild packages. But few things need to be upgraded : our water heater and air conditioner at our studio room are not functioning well. This is really affect us as we have a baby that need warm water to bath, and also for the air conditioning - we need to set temperature 15 degree in order to feel cold. And the staff also need to be friendlier to the customer. Other than that it is okay.

7.2 MOHD D.
Malaysia
May 09, 2016
Improve the check-in system & customer service in
The staff is giving us the wrong room no. When we enter the room, the room is still occupied. We are using the card-key given during check-in. The staff in dining area asking us to leave the table while we having a breakfast because she wants to reserve the table for someone else. Besides that, other things is excellent.

4.8 SEAH M.
Malaysia
May 03, 2016
NO MAINTENANCE AT ALL
no maintenance with the building too darkness, as special lighting at staircase is spoiled, lift service cannot go to 3rd floor, air-conditioning no cool. water theme park 'Penguins' area no maintenance & a lot of thing is spoiled no function.

4 Yang T.
Malaysia
May 04, 2016
Slow check in
Slow check in, Bad breakfast and the foods not much to choice. Room aircon noisy...

5.6 Vjayan T.
Malaysia
May 06, 2016
Okay for a night
average room, Hotel should consider refurbishing part of the rooms.

6.8 NUR H.
Malaysia
May 08, 2016
Ok
Pls repair your aircond. Its not cold. Others is okay. The food is okay with the price. Delicious and have variety. Dinner is awesome with all the traditional lauk, but if dinner is included with hot coffee/tea it would be awesome.

8.4 Tg S.
Malaysia
May 02, 2016
its realy easy to book hotel through agoda.
we can check in at 1.00 pm during weekdays.

6.8 Mohd S.
Malaysia
April 25, 2016
Good
Good place to stay if you plan to visit the water park and safari. The breakfast provided is delicious. 35 km from city centre

3.6 Puvendran P.
Malaysia
April 25, 2016
Not as great as advertised
I booked Caribbean bay but was located to Arabian Bay due to low occupancy hence the resort closed the entire Caribbean Bay. 1. Check in - quick 2. Parking - Ample (due to low occupancy) 3. Room - Studio - somewhat Clean and spacious, but mattress had stains. Wifi was hopeless - called several times but no one came or checked. Fridge was not working, had to request for change. with low occupancy it took almost 1 hr for any ppl to come and attend to you. Pillow was charged extra RM 5 per piece. Air cond was too small and logged up, it took good 2 hr to cool the room. 4. Buffet - poor choices 5. Buffet Dinner - free - was even sad. tasted bad and dry. I ordered ala carte fried rice and it took almost 40 min I did not even bother with the swimming pool. Package included free entrance to water park n animal safari 1. Animal safari - the main attraction supposed to be the White lion and the open Savannah. animals were little, few species. 2. Night Safari - very little animal and small cages, nothing great. 3. Show - had 3 show - Birds Show - OK, FireDance - Good, Tarzan - OK 4. Water Park - good option for kids slides, kids will enjoy. Food was ok, but not so pricey. Water was murky and dirty in a lot of the pools. Overall - OK if you are not so particular and just want to have a quick getaway.

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.


;