Good 6.7
Based on 1431 reviews

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About Caribbean Bay Resort Bukit Gambang Resort City

Description

Uniquely located in a secondary forest, Caribbean Bay Resort Bukit Gambang Resort City offers a refreshing and serene environment. One of the largest water parks in the East Coast of Malaysia, it is ideal for both business or leisure travelers. Featuring excellent accommodation, they offers suites and rooms that are filled with modern facilities. Just a stone's throw away from Bukit Gambang water park, it is an excellent location for an adventure - whether its for adults or children. The main attractions at the water park include Coco Beach, Penguin Island, Tree Top Hill, and Garden Terrace. A perfect place for a getaway, it is also a perfect choice for companies, schools, and academic institutions that are looking for team building opportunities. Undoubtedly a unique place of stay, Caribbean Bay Resort Bukit Gambang Resort City is a splendid choice if your looking for fun in Malaysia.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Car park

Fitness & recreation

  • Fitness center
  • Karaoke
  • Games room

Swimming & soaking

  • Swimming pool [outdoor]

Water sports

  • Water park

For kids

  • Theme park
  • Swimming pool [kids]

Food & beverage

  • BBQ facilities
  • Coffee shop
  • Bar
  • Vending machine

Pets

  • Pets allowed

Guest services

  • Luggage storage
  • Tours

On-site facilities

  • Family room
  • Shop(s)
  • Smoking area

Health and security

  • front desk [24-hour]
  • Safety deposit boxes

Business & money services

  • ATM

Languages spoken

  • English
  • Malay
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Policies

Effective from January 4, 2016, Bukit Gambang Water Park will operate as follows ;
From 11:00 AM to 06:00 PM on Wednesday and Thursday
From 09:30 AM to 06:30 PM on Friday to Sunday, Malaysian public holidays and school holidays.
The water park is closed on every Monday and Tuesday except during Malaysian public holidays and school holidays.

Effective from 04 January 2016, Bukit Gambang Safari Park will Operate as follows ;
From 12:00 PM to 06:00 PM on Monday to Tuesday From 10:00 AM to 09:00 PM on Friday to Sunday, Malaysian public holidays and school holidays
The safari park is closed every Wednesday to Thursday except during Malaysian public holidays and school holidays.

Child and extra bed policy
Infant 0-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 3:00 PM
Check-Out Until: 12:00 PM
Number of Floors: 5
Number of Rooms : 578
Reception Open Until: 00:00AM
Time to Airport (Minutes): 20
Year Hotel Built: 2009
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Verified traveler reviews

Filter by traveler type
  • Hotel Condition/Cleanliness 6.6
  • Facilities 6.8
  • Location 6.9
  • Room Comfort/Standard 6.7
  • Service 6.8
  • Value for Money 6.7
  • Food/Dining 6.1

Chua T. from Malaysia
Families with young children
Stayed one night in February 2016
I am required baby bed but not sending to me, in total this hotel is good.
The room is clean, bathroom clean, water heater function well, counter services friendly. The only not good is I requested baby bed they are not send to me.
Reviewed August 19, 2016

Yusnizam O. from Malaysia
Families with young children
Stayed 2 nights in August 2016
Good
Satisfied
Reviewed August 16, 2016

Paramasivam R. from Malaysia
Business travelers
Stayed one night in August 2016
Short business trip
Its more like an apartment stay than a resort. The room airconditioning in all our 3 rooms needs major maintenance. It was not cool and took a long time to get a satisfactory temp. Breakfast was so so. The place is so isolated with no satisfactory food outlets nearby.
Reviewed August 15, 2016

chew H. from Malaysia
Families with young children
Stayed one night in August 2016
good for family holiday
good for family holiday
Reviewed August 13, 2016

Maizaitul Y. from Malaysia
Business travelers
Stayed one night in August 2016
Nice room
Have almost facilities.nice view but the staff not so friendly and taking time during check in.
Reviewed August 09, 2016

Ishak G. from Malaysia
Families with older children
Stayed one night in August 2016
A place you stay if you making use of the facitied
This place is far from Kuantan , is not guest friendly if you want to eat or have some light refreshment the coffee house are close despite there is big crowd of 2000 people attending their Children Convocation. The staff handle client like 'take or leave it'
Reviewed August 07, 2016

norazila D. from Malaysia
Families with young children
Stayed one night in August 2016
Very satisfied
Everything is good condition. Very happy holiday
Reviewed August 06, 2016

Normala S. from Malaysia
Families with young children
Stayed one night in December 2015
Nice gateway for holiday.
My kids love the swimming pool..
Reviewed August 05, 2016

Khairul R. from Malaysia
Families with young children
Stayed 2 nights in July 2016
Not bad
not bad at all, only need to maintain the facilities.
Reviewed August 01, 2016

Nordit A. from Malaysia
Business travelers
Stayed 3 nights in July 2016
Unsecure place
My personal belonging external hard disk was stolen on the 1st day staying at this hotel.. Suspected was taken by the room cleaning service.
Reviewed August 01, 2016


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