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Customers like this hotel for:
    Nearest transport:
  • City Hall MRT Station (0.3 Km / 4 min walk)
    Area recommended for:
  • shopping
  • sightseeing
  • restaurants
    Distance to airport:
  • Seletar Airport (13.5 Km)
  • Changi International Airport (16.5 Km)
    Customer comments:
  • "Friendly staff", "Good location near mrt ", "Large rooms"
    Nearby attractions:
  • Raffles City Shopping Centre (0.2 Km / 3 min walk)
  • Singapore Art Museum (0.3 Km / 4 min walk)
  • Suntec Singapore (0.5 Km / 6 min walk)
  • Bugis Street (0.6 Km / 8 min walk)

Note: Distances are measured as a straight line.

Carlton Hotel Singapore

76 Bras Basah Road, Marina Bay, Singapore, Singapore 189558 (Show on map)

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Features of Carlton Hotel Singapore

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • babysitting
  • bar
  • business center
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • smoking area

Sports and Recreation

  • fitness center
  • massage
  • outdoor pool
  • pool (kids)
  • sauna
  • spa


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • Chinese (Mandarin)
  • English
  • Malay

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Hotel Description
Carlton Hotel Singapore is conveniently located at the crossroad of the largest underground shopping mall,...see more Carlton Hotel Singapore is conveniently located at the crossroad of the largest underground shopping mall, busiest financial and convention centers, and the cultural and entertainment zones. Transportation services are easily accessible with City Hall MRT station just a five-minute walk from the hotel and a 20-minute drive from Changi Airport.

All 940 elegant guestrooms and suites are equipped with Internet Protocol television and phone as well as King or Twin size Sealy Posturepedic mattress for absolute comfort. Refurbished rooms and suites in the Main Tower and Executive Wing offer sleek and stylish accommodation while rooms in the Premier Wing offer the ultimate comfort and elegance to suit your every need.

Guests staying in Club Rooms and Suites will enjoy a complimentary breakfast, beverages, and evening cocktails with hors d’oeuvres in total privacy and comfort. Modern business facilities, including complimentary Wi-Fi, allow guests to settle work efficiently in style at two Club Lounges - Executive Club Lounge or Premier Club Lounge. The hotel also offers 13 flexible function rooms to suit any event or occasion. Enjoy a leisurely swim or relax at the cabanas or sun deck while enjoying a cocktail from Equator @ Poolside. The gym offers cardiovascular and weight training equipment as well as saunas to help you detox after an energizing workout.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (11064)

Business travelers (2772)

Couples (3639)

Solo travelers (1469)

Families with young children (1526)

Families with older children (959)

Groups (699)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (11064)
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Alejandro B. Solo travelers
Spain, October 06, 2015
First wow oin Singapore

quality, service, location
I had a wonderful stay in a big clean room, with very comfortable bed. On Saturdays there is the option of a free Yoga class in the morning and the hotel has a great bar and a great cantonese restaurant. Its location is superb, just a few meters from the City Hall sub. and behind the Raffles Hotel.Service is very good, too.
Thomas P. Families with young children
United States of America, October 06, 2015
family stay

location, condition, pillows
The stay was ok but, I had to go down and start pushing my own bags up before the staff actually got involved. It took that to bring them to my room. Upon check out I called down to have a luggage cart brought up to no avail. No one answered the call and when it transfered to the hotel operator no one answered I had to go down to the desk to get a cart sent up. The reception staff was attentive and had good knowledge about the surrounding area.
david P. Couples
Australia, October 05, 2015
Absoutely fabulous king room with Club Facilities

Everything worked. staff, ambience,facilities
We moved here from a budget hotel forfeiting three days charges, and it was worth every cent. All staffwere friendly and helpful. Nothing was too much trouble. We visited during the smoke from the Indonesian fires and outside walking was definitely impacted and hard. Inside there were no issues. In addition the hotel is immediately across from Raffes City, which is a large shopping complex with food courts, and an MTR station. This meant you could walk across the road from an underground station from which you can be anywhere in Singapore in less than 12mins with most trains every 3 mins. This includes trains to the Changi Airport. The club facilities were great with free breakfast, coffe, etc during the day, and "cocktails" between 6 and 8pm. This is misleading as the food spread was extensive ranging from cooked food to cakes, fruit, deserts, etc. Many people used it as a free light evening meal. The only issue is that it should only cater for the 19th floor, and management were sellin Club Access to floors 15-19. However there was only one occasion when there were no tables, briefly, and you could use those on the balcony outside. Initially, I thought the cost of the Premier club facility expensive, but the reality is thst you would spend more in the food court in Rafffles City, for the same items during a day in much less comfortable suroundings. BTW, I forgot to mention the free wine, superb gym, and swimming pool. Having worked extensively overseas including Singapore, The Carlto provided the best overall experience I have encountered in Singapore regardless of price.
Elston N. Families with young children
Singapore, October 07, 2015
Old but clean hotel

location, peaceful, clean
Overall, for the service, its below average. Requested for anniversary arrangement but there was none provided. Very disappointed in this...even though i have pre-booked 1 month earlier and have left comments and notes. I believe no one really bother to read the notes and requests.
Jacque L. Groups
Malaysia, October 05, 2015
Need improvement on customer service

Good location, easy to get a cab and shopping malls nearby
Overall it is good except not much customer servicing from their staffs except during check in check out and waiting for cab. Front desk did not inform the way to tower b causing me trying hard on lift tower A with tower b card.
Ing S. Couples
Singapore, October 05, 2015
Great location

The location is superb, the rooms are newly refurbished, the service was good
Our stay was very good. We enjoyed it a lot and the location was superb.
Norman C. Couples
United States of America, October 04, 2015

Mohamed D. Business travelers
Maldives, October 05, 2015
Great Stay!

1) Excellent Houskeeping - from bathrooms to lobby, it's clean shining clean; 2) Convenient location for most travelers- for transport, shopping and financial services; 3) Efficient Chek-In & Check-Ou
Staff are very efficient and helpful. However, dining in the room was on a limited menu - needs more spiced-up varieties. Deluxe Room was comfortable. Bathroom and toilet were very clean, spacious and ultra modern...but a bidet or washing tap would have added to our comfort. Also, we feel, in-room Qibla direction indicator is called for to make the hotel more Muslim-friendly. Overall, this is easily one of the very best, conveniently located, value-for-money hotels in Singapore...probably deserves better than 5-Stars! My wife and I had an excellent stay...we definitely want to return to Carlton Hotel again!
Romil T. Business travelers
India, October 06, 2015
Staff are inefficient

Location, rooms, wifi
Rooms were good, location was great for business as well as entertainment. Staff at front desk are really inefficient. They almost made me miss my flight due to several bungle ups in the billing and not being able to print out the right bill copy. They took more than 20 minutes to check me out. To top it, I was promised breakfast in a box to my room as I had to leave before breakfast began. That was not delivered at all. No one knows where it was. The club room attendant would rather say no to all your requests first rather than see what can be done. Absolutely not like the Singapore I know.
CHU P. Business travelers
Spain, October 05, 2015
good location

good location.big room.nice staff

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What's nearby? / Directions

What's nearby?

The Esplanade Theatres On The Bay
Singapore Art Museum
Raffles City Shopping Centre
Raffles City Convention Centre
Boat Quay
Clark Quay
Suntec City Convention Centre


From Airport via ECP (East Coast Parkway) expressway, exit at Rochor Road, turn left to Victoria Street and to Bras Basah Road and you will be able to see Carlton Hotel Singapore.