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2015
Excellent 8.1
Based on 12867 reviews

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Excellent



based on 12867 reviews
  • Cleanliness 8.3
  • Facilities 8.3
  • Location 9.0
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for money 7.7
  • Food/Dining 7.4
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Gin C. from Malaysia
Solo travelers
Stayed 3 nights in February 2015
friendly staff with good location
comfortable feeling once you enter the lobby. room spacious and great location
Value for money the most important for solo traveler like me. Great location. Served nice drink at hotel cafe with warm environment
Reviewed March 01, 2015

Bo T. from Denmark
Families with young children
Stayed 3 nights in February 2015
Excellent hotel
The room was very nice and clean. The breakfast buffet was excellent
I had a very good stay at the Carlton with the family. Good location, facilities and breakfast.
Reviewed March 01, 2015

Thi V. from Vietnam
Families with young children
Stayed 2 nights in February 2015
It is a great location
Convinience, clean, children friendly.
Very good.
Reviewed March 01, 2015

kien T. from Vietnam
Couples
Stayed one night in February 2015
clean, comfortable
clean, room big, breafast
Like new & clean hotel with big room
Reviewed March 01, 2015

Shaun L. from Singapore
Couples
Stayed one night in February 2015
best hotel
convenience . comfortable . discreet
Reviewed March 01, 2015

Djoko P. from Indonesia
Business travelers
Stayed 2 nights in February 2015
Business hotel
Clean, good food and fast connection
I was stay at 3 night and everything is ok, good hotel
Reviewed March 01, 2015

TEE T. from Singapore
Couples
Stayed 2 nights in February 2015
Good location
Clean room, good location and efficient staff
We had a good stay at Carlton hotel. The check in was well organised. The staff realised that the allocated smoking room was incorrect. We were glad that she made the arrangement to change the room.
Reviewed February 28, 2015

Ravi M. from India
Business travelers
Stayed 2 nights in February 2015
Good location, in room facilities ordinary
Breakfast was good, location is excellent, clean and neat
The hotel is in a good location with a good value for money. Breakfast was good. However, the in room facilities can be improved. There was no tooth paste or brush which can be challenging when you are rushing to office in the morning. Bathrooms were ordinary, could have been better. Overall, the experience was good. Will stay again.
Reviewed February 28, 2015

PUAY K. from Malaysia
Couples
Stayed 2 nights in February 2015
Lack of Manners and courtesy
good location, clean and quiet
Our stay was marred on the last day when the hotel maintenance came to our room to do maintenance work while we were still in the room. Despite telling them to leave they refused to do so. We complained to the hotel manager who never got back to us to at least issue us an apology. Lack of manners, courtesy, arrogance on the part of the management and staff. A 5 star hotel should placed their guests as first priority and importance.
Reviewed February 28, 2015

Peter T. from United States
Families with young children
Stayed 6 nights in February 2015
Very good
Beautiful hotel , great location,
Very fun and amazing
Reviewed February 27, 2015