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Carlton Hotel Singapore

76 Bras Basah Road, Marina Bay, Singapore 189558

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based on 12343 reviews

9424 reviews in English

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All reviews (12343)
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Kamen T. Families with young children Malaysia, December 10, 2015
Great Stay for family with Children

Location, Staff Service, Cleaniness
I have been to Singapore many times, and so far this Hotel is the best. From location, transport, staff service to hotel and room cleaniness, all above expectation. Have seen many Japanese and Koreans at this Hotel, even the Japan Airline crews. If you dislike hotel food, a food court is just next door with plenty of good food and variety. MRT station is right in front at Raffles City. Plenty of shopping too, with Bugis junction around the corner.
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Thomas E. Business travelers Australia, December 9, 2015
Business trip

Location, access to restaurants across the road and raffles long bar plus
The Carlton has in recent times been renovated in the old section and is comparable to the premiers suites. That said I do feel the restaurants do need improvement to bring up what the standard one would expect for a four or five star hotel. The place lacks a little something but all in all it is a nice hotel
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Lee L. Families with older children Malaysia, December 9, 2015
Good staying with my children. Quiet & piece.

Clean, new, spaces.
Very spaces room as Singapore hotel, New & clean. Nice & comfort stay.
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Mei Y. Families with young children Singapore, December 8, 2015

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Sarah W. Couples Australia, December 7, 2015
Great service

Early checkin in accomodated, exceptionally polite staff, good gym, good breakfast
Great !
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Ali A. Business travelers Singapore, December 7, 2015
Comfortable stay in convenient location

Good location nice facilities and efficient staff
Again enjoyed my stay at Carlton Hotel Singapore. Easy access to the train station makes getting around the island city convenient. Lots of restaurants and eateries, both high-end and not so expensive, located close to the hotel. Rooms & beddings are comfortable.
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Joel G. Couples United States of America, December 7, 2015
Slightly disappointed

Lobby, reception staff, room
It was very good except for trying to set up a wakeup call. It was 11:30 PM and I dialed "wake up call" several times and NO ONE ANSWERED THE PHONE. I ALSO GIALRD "CONCIERGE" AND NO ONE ANSWERED. Finally I went down to the lobby and at that time the entire reception staff was walking through a door to the reception counter. Other than that experience the staff was very helpfull and attentive during our stay.
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Daniel T. Couples Singapore, December 7, 2015
New rooms a disappointment

Price, location, cleanliness
We normally stay at the premier wing every year but I was curious to see how the refurbished standard rooms would be like. Overall, the finish was to a high spec and nicely finished. Nice clean lines and well-chosen furnishing. Everything was clean, modern and spacious. The USB charging outlets are a nice touch (although we weren't sure how to turn them on.) However, I was disappointed by some of the design choices. First, the decision to go with an open-concept wardrobe. Yes, it may make the space look larger, but the room becomes less classy when you can see clothes and clutter hanging in the open. Second, and far worse is my opinion, was the decision to have an open-concept bathroom. Yes, there are doors to the toilet and shower, but there is no longer a wall to the bathroom. It's not very nice at all if you're sharing the room with someone as your bathroom activities are now poorly insulated and clearly audible. (Yes, open concept is a big no-no to me.) Third, the room no longer has a bathtub, which is sad. When I stayed in the old standard room a few years ago, the bathtub was a source of delight, especially at that price point. Taking it away isn't completely terribly, but the remaining shower is HORRIBLE. The water pressure is abysmal, way too low for function. Fourth and finally, the decision to remove bedside lamps and replace them with reading spotlights on the ceiling. These are WAY TOO HARSH for reading, especially reading just before sleep. RIDICULOUS. While it may seem I have a lot of gripes about the room, at the end of the day, at the price and central city location, this room is still value for money. Unfortunately, after the renovations, the room is not a sure bet as it was before and I'll be considering other options in the area in future.
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Huzaimi A. Families with young children Brunei Darussalam, December 7, 2015
Spotless and nice hotel
Hotel rooms are nice n clean, spacious and modern. Near shopping area such as Robinson and Bugis street. Love this hotel!
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Nicholas W. Solo travelers Hong Kong, December 7, 2015
New Hotel, clean and comfortable.
Close to MRT station. Will choose again next time.
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