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Carlton Hotel Singapore

76 Bras Basah Road, Marina Bay, Singapore 189558 (Show on map)

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Area: Marina Bay Number of Rooms: 940
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

from 10595 reviews

Value for Money
7.6
Location
9.0
Staff Performance
7.9
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.1
Food/Dining
7.4
All reviews (10595)
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Glenore M. Couples Australia, July 29, 2015
Great hotel

Customer service comfort location
10
Awesome would recommend it to anyone loved Singapore
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Kian H. Business travelers Malaysia, July 28, 2015
Nice clean and friendly staff

Nice clean and friendly staff
10
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Beng G. Couples Malaysia, July 27, 2015
comfortable ,location

Anything ok
5.7
good....
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Carmen N. Families with older children Macau, July 27, 2015
Very good

Location , friendly staff, big room
10
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Abul M. Families with young children Bangladesh, July 27, 2015
Excellent!

Clean, service, location
9.7
Fantastic
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Yew L. Families with young children Malaysia, July 27, 2015
Great location

Location, food, friendly staffs
8
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Elisabeth M. Solo travelers United Kingdom, July 26, 2015
3.5/5

Location, facilities, cleanliness
8
5-star facilities and a great location but the staff let it down. I do not expect to be made to wait in a queue for 40 minutes just to check in and then another 10 minutes to check out, without an apology or acknowledgement for either. What made it worse was that there were at least 2 members of staff (not concierges) hanging around behind the receptionists who were doing nothing to help on both occasions. I ideally wanted a room-only deal but this was not offered by Agoda. I did however look forward to the buffet breakfast and was very disappointed. The restaurant was noisy and chaotic (not helped by large numbers of Mainland Chinese tourists) but it was the choice (and quality) of food on offer that was the biggest let down. There were none of the local Singaporean specialities such as roti canai that one would have expected. In a country famous for its food, this was without a doubt, the most underwhelming meal that I experienced. I basically expected more at this price point (HKD 1,700 per night). It was only marginally cheaper than the Swissotel Stamford but was a fair way off in terms of service.
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Shobha R. Couples Singapore, July 26, 2015
couple staycation

location , cosy room
8
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Thong Y. Business travelers Malaysia, July 26, 2015
ok 5 star hotel

chinese restaurant, sufficient water, good cafe for discussion
7.3
ok good
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Hanna K. Couples South Korea, July 26, 2015
Exceed our expectation

Location , clean, service
9.3
Chijmes was just around corner to chill out also raffles shopping centre nearby. Service was very excellent , fast check in and out and room condition was tidy and resonable size.
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Customer Reviews - Carlton Hotel Singapore, Singapore

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