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Carlton Hotel - The Hotel Collection

19 North Bridge, Edinburgh Old Town, Edinburgh, United Kingdom EH1 1SD (Show on map)

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Formerly : Barcelo Edinburgh Carlton Hotel
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Carlton Hotel - The Hotel Collection Edinburgh - Interior Carlton Hotel - The Hotel Collection Edinburgh - Interior Carlton Hotel - The Hotel Collection Edinburgh - Interior Carlton Hotel - The Hotel Collection Edinburgh - Interior Carlton Hotel - The Hotel Collection Edinburgh - Swimming Pool Carlton Hotel - The Hotel Collection Edinburgh - Interior
Area: Edinburgh Old Town Number of Rooms: 189
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
149 reviews

Value for Money
7.4
Location
9.3
Staff Performance
8.2
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.9
Food/Dining
7.6
All reviews (149)
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Stephen E. Couples Ireland, April 13, 2015
Great stay

location, staff, building
9.7
great
Nicola B. Groups United Kingdom, April 6, 2015
Rotten windows

The breakfast was acceptable except for the porridge which could easily have been used as glue in a former life.
6.3
We had a pleasant enough stay as we spent most of our time out of the hotel. The room was clean enough though rather dated and tired. The window frames were rotten mad in the hallway outside the room the frames had disintegrated in places. Room was very noisy at night though this was outside of hotels control and due to pubs/clubs in the area.
Michlle T. Couples United Kingdom, April 6, 2015
Would stay again

Location, Public Areas in the hotel, Food
8.7
Most enjoyable
Ian A. Couples United Kingdom, March 31, 2015
good hotel

spa, breakfast & staff
8.3
too much wasted space in the room, bathroom way too small, 4x6ft. didn't get what we paid for, no robes slippers or mini bar, this question was asked.
Vanessa S. Couples United Kingdom, March 22, 2015
desperately in need of renovation

locstion, reception staff, comfy bed
5.7
This hotel is situated in a great location but is in real need of an overhaul. The staff at breakfast appeared to be put out when you simply ordered breakfast and had to be told several times that we wanted tea but coffee. The croissants\pain o' chocolate were so stale and old they were inedible. Would not come back
Helen S. Couples United Kingdom, March 22, 2015
Not for light sleepers

Staff were excellent, location ideal, convenient
7.3
Hotel is nice in a great spot. The thing that let's it down is the rooms are a bit tired looking and there is no double glazing. You are right on the Main Street at north bridge and the street noise is terrible. Windows open or closed was the same. Bring earplugs if you are a light sleeper. I did complain after 5 mins of being in the room and the staff did their best to accommodate us. Unfortunately no other rooms on first night so had to swap rooms the next day. Sadly I don't think I will stay here again.
Valerie D. Couples Ireland, March 22, 2015
Great Hotel

Location, comfort , staff
9.3
Perfect😆
Christopher G. Couples United Kingdom, March 21, 2015
Great hotel

The staff, so helpful especially on the front desk, the rooms bed was so comfortable, food ,breakfast was excellent ! And then there's the Spa !
9.3
All staff were very helpful and friendly especially the lad on the front desk and the two lads in the spa. The room was large and the bed was extremely comfortable. Breakfast was superb with a vast choice all superbly cooked. Location very central and within walking distance to all attractions.WE had a room facing the ROyal MIle it was a bit noisy at night but this is a major city centre so you must expect a bit of nightlife.SPa was fantastic after a day's walking and all included in the room price.CAnnot fault a thing and highly recommend.
Napaporn T. Families with older children Thailand, March 17, 2015
Great hotel

good food,service,location
8
excellence
Sharon W. Families with older children United Kingdom, March 9, 2015
The Carlton ️Edinburgh

Best thing was location small pool helpful staff
7.3
We enjoyed our stay but very busy road and noisey during the night! Nice to have a pool albeit a small one. Hearty breakfast kept us going all day. Public areas of the hotel were impressive but rooms were a little old and in need of updating. Staff were very helpful, a credit to the hotel.

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