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Carlton Hotel

76 Bras Basah Road, Marina Bay, Singapore 189558 (Show on map)

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Area: Marina Bay Number of Rooms: 915
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
9435 reviews

Value for Money
7.6
Location
9.0
Staff Performance
7.9
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.0
Food/Dining
7.4
All reviews (9435)
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Ron O. Couples Singapore, November 10, 2013
Nice Hotel with a good location

Location, Food, Clean Room
8
The rooms at Carlton Hotel are clean and big. The location is splendid as it is just opposite Raffles City and within walking distances to Suntec City. There are many eateries in the 2 malls and within the hotel itself. Wah Lok is a Chinese restaurant that serves both authentic and fusion Chinese food.
Tay B. Families with young children Singapore, November 10, 2013
fantastic friendly and with attention from the sta

food, centrally located and friendly staff
8
It was great, the doorman was very friendly and helpful, i arrive on 9th Nov around 1.30pm and check out on 10th of Nov around 11.30am, think he is a malay (try to see his name but not able too, name tag not easy to see) on both occasion he was around. The restaurant manager (indian was attentive enough, my child was crying after breakdown and he offer 3 ballon animal figure to them. The front desk upgrade my room, both check in and check out same girl but she doesn't smile at all and look proud.
Wai L. Groups Malaysia, November 10, 2013
Pleasant

Centrally located, comfortable room and nice breakfast
9
Booked a room for GE run as gotta wake up early morning. Everything is pleasant except that the hotel is near to a night life area, we were staying @ new wing level 9. Was disturbed by the live music that lasted think til 2am. This is the only negative feed back I have for the hotel
Rhea B. Couples Australia, November 10, 2013
Room is okay. Breakfast is average.

Amenities which we did not need.
5
Room is okay. Breakfast is average. No free wifi in the room. Overall price is too dear. Hotel is overrated.
Steven Y. Solo travelers Malaysia, November 10, 2013
Nice Decent Hotel

Big Room, Comfy Bed, Great Resturant
7.3
First time staying in Carlton, pretty strategic location with heaps of shopping center and food choice surrounding. MRT is not far as well, probably 10 min to 15min walk. Room was comfy and big, but definitely have stay at a better 5 star hotel for this price. Only thing is that for internet access for room, you are require to use a lap top for that they do not have wifi in room only network cable. Only free wifi is provided in the lobby which is a pain.
Makoto M. Business travelers Japan, November 10, 2013
friendly staff

kind staff, clean, spacious room
8
Wing H. Couples Hong Kong, November 10, 2013
comfortable

close to MRT, comfortable room although not luxorious, close to shopping centres
7.7
Great, easy access to Raffle City with plenty of choice of foods and shopping. Inconvenient for no free internet in hotel rooms.
Paul C. Couples United States of America, November 10, 2013
Suitable for overnight stay

Value , good buffet breakfast , near raffles
8
Reasonable value in an expensive city, the internet is only available in certain rooms so make sure you check on whether your room has wifi
Elizabeth L. Couples Australia, November 10, 2013
Not long enough wished we could stay longer.

Centrally located clean and very friendly staff.
9.7
The service was great and our needs taken care of
Nicholas F. Families with older children United Kingdom, November 10, 2013
Great City hotel with good central location

The hotel is very close to the city centre and well connected fro transport. The staff are friendly and helpful. The breakfast is excellent
8.3
Our stay was very enjoyable and the Carlton is an ideal hotel for a Singapore City break. It is well situated next door to the famous Raffles Hotel with easy access by taxi and subway to all areas of the city. The hotel is big, but the staff bring a relaxed and friendly air to the hotel ambience. The rates are very reasonable and the facilities are of a good standard. The buffet breakfast offers a huge choice of very good quality food. The area surrounding the hotel has lots of shops and restaurants. The local nightlife is buzzing which did mean there was some noise in our room late at night. One downside is a lack of wifi in rooms - cable internet connections are available but users of smart-phones or tablets beware.

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Customer Reviews - Carlton Hotel, Singapore

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