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Carlton Hotel

76 Bras Basah Road, Marina Bay, Singapore 189558 (Show on map)

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Area: Marina Bay Number of Rooms: 915
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
9186 reviews

Value for Money
7.6
Location
9.0
Staff Performance
7.9
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.0
Food/Dining
7.4
All reviews (9186)
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Ei T. Business travelers Malaysia, October 5, 2013
Walking distance to attractions, comfortable room

Location, Room, Service
8.3
The hotel provides nice breakfast and it's located at walking distance to attractions e.g. Marina Bay and Chinatown, in addition, it is close to the metro station. It has met my expectation as a 4 stars hotel. The room is clean and comfortable. I could get a very nice city view from upper floor.
Jean-Claude R. Solo travelers Australia, October 5, 2013
Comfortable and great location

location, size of rooms, great bathroom
7.3
Good experience although the room could do with a bit of a "spring clean" , like curtains and carpets. The furniture was very ordinary looking.
William Y. Couples Australia, October 5, 2013
Premier Club worth additional cost

Room cleanliness, bed comfort, view
8.7
Housekeeping was great, would come late afternoon or evening if requested. Lobby was always crowded and noisy. Assume was being used by guests without Wi-Fi included in room rate. Unable to find premier room check in on arrival. Very minor irritations. Overall very enjoyable stay.
Min Z. Business travelers China, October 5, 2013
a very nice business hotel

good location, clean room and friend satff
9.3
This is a nice hotel: perfect location, clean room and nice staffs. Overall, hotel price in Singapore is relatively high. The price of this hotel, although high, reasonable.
Agustini T. Families with older children Indonesia, October 4, 2013
Nice hotel with strategic location

Clean, Comfy, Nice
8
Strategic place. Near with shopping area, book shops, mrt station.
Samson C. Couples Singapore, October 4, 2013
Great location

Clean, Spacious, Excellent service
9
Meng C. Business travelers Malaysia, October 3, 2013
Great Stay in a centrally located Hotel

Convenient and Centrally located, clean and comfortable
8.7
Good and comfortable stay, right smacked in the city centre. Close to shopping malls. Walking distance to Restaurants and night spots.
Simon B. Solo travelers Australia, October 2, 2013
Nice hotel

Good size room
7
The lobby was very nice but the standard dropped once you entered the rooms, while there was nothing wrong with the rooms they are definitely NOT up to a 5 star level probably should be around 3 and very expensive for what you get. The room does not even have WIFI, pretty much a basic requirement of everyone these days. For the price I would not stay here again or recommend it as it just not worth it.
Vivek N. Families with older children India, October 2, 2013
Comfortable but not exceptional.

The location. The staff was great. The pool area was open till 10 pm which was great for a relaxing swim after a hard day.
8
Room was comfortable but basic. We stayed in the 6th floor in the Victoria suites. The bathroom was clean but looked dated. I have stayed at cheaper hotels with better appointed bathrooms that are more comfortable. They clearly need an upgrade. The staff was the best feature of the hotel. Excellent service, friendly and responsive. This important attitude is missing in many of the `5 Star' hotels in the Marina area where I have stayed earlier.
Lina K. Families with older children Indonesia, October 2, 2013
satisfied

clean, easy access, friendly
7.7
generally OK, except for one incident. I was taking a taxi after the queue in front of the hotel, but was reprimanded by the guard who thought I didn't queue. I wish he could be more alert and be certain before reprimanding. It was not funny at all!

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Customer Reviews - Carlton Hotel, Singapore

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