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Carlton Hotel

76 Bras Basah Road, Marina Bay, Singapore (Show on map)

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Area: Marina Bay Number of Rooms: 915
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
9084 reviews

Value for Money
7.6
Location
8.9
Staff Performance
7.9
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.0
Food/Dining
7.4
All reviews (9084)
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Jillian B. Groups Australia, June 3, 2013
V lge comfy room,pool ,grt views & handy 2 evrthng

Room size, convenient to transport, shopping etc & reasonably priced
7.7
Very good experience overall. I would recommend to anyone.
Kenny L. Families with young children Malaysia, June 3, 2013
Comfortable and relax

Pleasant, clean and friendly
8.7
Hongyan S. Business travelers China, June 3, 2013
FLocation lexible

shopping,sleeping,eating.
9
Chiok T. Couples Malaysia, June 3, 2013
Magnificent entrance but disappointing room

Location, good concierge service
6.7
Overall stay was just average. The hotel has a grand entrance and lobby area. However, the room assigned to us was just average. It needs some refurbishing, especially the bathroom and toilet. Room size is fine, but bathroom is tiny and old. Water pressure is low and heater temperature is not stable, so it was difficult to shower. Nevertheless, it is located across Raffles City shopping center and City Hall MRT interchange. Carlton Hotel is ok for a short stay.
Lex V. Couples Australia, June 3, 2013
An adequate hotel but not memorable. No free wifi

location was all
5.3
The stay was ok. The room in the older wing was very tired but clean. There is no free wifi which makes this hotel, by Asian standards, a dinosaur. The bathrooms are really old and the colour scheme beige, beige & more beige. The wallpaper & carpets in the hallways are very old & dirty with the wallpaper peeling off in some spots. The location is excellent being right by Raffles City Shopping Mall & the City Hall mRT. They have a premier wing to this hotel & if you do decide to stay at the Carlton, pay the extra money. I didn't see the rooms there but anything would be better than what we experienced. They really need to lift their game if they want people to return. In fact, regarding wifi, Singapore needs to follow Bangkok's example & provide excellent service to their customers.
Laurie M. Couples Australia, June 3, 2013
Well located hotel, friendly helpful staff

Friendly and help staff
8.3
Yiew C. Couples Singapore, June 3, 2013
Good

New & old wing joined,
9
Sing K. Families with young children Malaysia, June 3, 2013
Basic room at Great Location

Excellent Location, Multiple types of public transport easily available, Friendly service
7
My family and I enjoyed the stay. It would have been perfect if the room rates included free wifi or LAN Internet connection. This cause a small in convenience.
Gerry H. Couples Australia, June 3, 2013
Comfortable, cityview hotel, convenient

Convenience
6.7
Very pleasant comfortable room. The bathroom needed a goodclean. Mould was growing in the corners. Staff were attentive and amiable. Good eye contact. Restaurant was not vfm. Potential security problem as muliple floors were accessable on one card, thus allowing piggybacking.
Chung T. Solo travelers Hong Kong, June 3, 2013
value for money, good location, poor wifi in lobby

great location, nice staff and good price
7.7
it is an international hotel with very reasonable price, large room. the room service was quite delicious. wonderful location, just next to large shopping mall, MRT and dinning areas.

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Customer Reviews - Carlton Hotel, Singapore

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