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Carlton Hotel

76 Bras Basah Road, Marina Bay, Singapore (Show on map)

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Area: Marina Bay Number of Rooms: 915
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
9022 reviews

Value for Money
7.6
Location
8.9
Staff Performance
7.9
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.0
Food/Dining
7.4
All reviews (9022)
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Bianchi R. Couples France, May 25, 2014
Good the hotel rooms are getting old ,

Concierge valley parking are excellent , receptionists in general could do much better and pay more attention to the guests requests . Free internet access in room should be available in any hotel
5.3
Nice stay , disappointed to have to pay for in room internet with a very poor coverage
Deasy A. Solo travelers Indonesia, May 25, 2014
CONVENIENT

easy access, centrally located and affordable
6.3
I booked this hotel for my brother who is going to have convocation nearby. This hotel is centrally located in the city and convenient to shopping mall and MRT (public transport). Just the hotel room looks a little bit old. No need to be luxury, but at least need to keep bedroom and bathroom clean
Jeffrey L. Couples Singapore, May 25, 2014
A good place to stay

Room is decent and clean, good breakfast and with complimentary driving if you are driving.
8.3
Sandra K. Business travelers United Kingdom, May 25, 2014
Ok! Room facilities poor. Food can be better.

Location and staff
6.7
Apart from food, room compliment coffee/tea, It's good.
Alistair W. Solo travelers United Kingdom, May 24, 2014
Reliably good and reasonably priced

Excellent location, attentive and helpful staff, good food - good value
9
Good and uneventful as usual - everything worked well and an enjoyable stay. One appeal is to get wifi in all rooms - which would move the hotel to the top of the best deals in Singapore
Yin P. Business travelers Singapore, May 24, 2014
Comfortable Hotel

4* hotel with basic facilities
5
Rajiv S. Business travelers India, May 23, 2014
Good hotel but expensive

Location, Rooms and accessebility
7.3
Stay was good, rooms are quite and comfortable.. Food needs improvement... very professional staff and always busy, so dont expect anyone will go out of the way to help you, but at the same time they are not rude at all. Taxis available 24/7 with a little waiting time.. a typical 5 star hotel... book early for better rates else the prices are sky high.. overall a good hotel but highly priced probably because of brand name... :)
Paul A. Business travelers United Kingdom, May 23, 2014
Bland hotel. Felt more like a motel.

Bed, view, helpful staff
5.3
Dissapointing. Couldn't get wifi working, after an hour on the phone to IT help desk realised it was hotel wifi not working, but staff came to help and get it sorted our eventually. Bit of hassle considering you have to pay 21 sing per day. Bed was good, I stayed in new wing, but everything else was very bland and 3,star esque. Felt more like a motel than a 5,star experience. The pool really is paying lipservice to being a pool. Three strokes and you're already at the other end. Still everything was very clean and staff were extremely helpful. Overall fine for 1,2 nights stay. If room rate included wifi and breakfast it would be worth the money. But for 45 sing per night add on that makes it quite expensive for what it is. Also make sure taxi driver doesn't take you to the Ritz Carlton by mistake! Best thing about this hotel is it's right opposite the raffles hotel for your long bar Singapore sling, and chjimes , which is a church courtyard full of restaurants.
Junho C. Business travelers South Korea, May 23, 2014
The best hotel for business man

clean,service,room
8
Very comfortable and nice location. It was fantastic to work for business
Michael I. Business travelers Denmark, May 23, 2014
as expected - good

location,location,location
6.7
Hotel is OK at the price but definitely not 5-star

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Customer Reviews - Carlton Hotel, Singapore

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