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Carlton Hotel

76 Bras Basah Road, Marina Bay, Singapore (Show on map)

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Area: Marina Bay Number of Rooms: 915
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
9084 reviews

Value for Money
7.6
Location
8.9
Staff Performance
7.9
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.0
Food/Dining
7.4
All reviews (9084)
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Sandra K. Business travelers United Kingdom, May 25, 2014
Ok! Room facilities poor. Food can be better.

Location and staff
6.7
Apart from food, room compliment coffee/tea, It's good.
Alistair W. Solo travelers United Kingdom, May 24, 2014
Reliably good and reasonably priced

Excellent location, attentive and helpful staff, good food - good value
9
Good and uneventful as usual - everything worked well and an enjoyable stay. One appeal is to get wifi in all rooms - which would move the hotel to the top of the best deals in Singapore
Yin P. Business travelers Singapore, May 24, 2014
Comfortable Hotel

4* hotel with basic facilities
5
Rajiv S. Business travelers India, May 23, 2014
Good hotel but expensive

Location, Rooms and accessebility
7.3
Stay was good, rooms are quite and comfortable.. Food needs improvement... very professional staff and always busy, so dont expect anyone will go out of the way to help you, but at the same time they are not rude at all. Taxis available 24/7 with a little waiting time.. a typical 5 star hotel... book early for better rates else the prices are sky high.. overall a good hotel but highly priced probably because of brand name... :)
Paul A. Business travelers United Kingdom, May 23, 2014
Bland hotel. Felt more like a motel.

Bed, view, helpful staff
5.3
Dissapointing. Couldn't get wifi working, after an hour on the phone to IT help desk realised it was hotel wifi not working, but staff came to help and get it sorted our eventually. Bit of hassle considering you have to pay 21 sing per day. Bed was good, I stayed in new wing, but everything else was very bland and 3,star esque. Felt more like a motel than a 5,star experience. The pool really is paying lipservice to being a pool. Three strokes and you're already at the other end. Still everything was very clean and staff were extremely helpful. Overall fine for 1,2 nights stay. If room rate included wifi and breakfast it would be worth the money. But for 45 sing per night add on that makes it quite expensive for what it is. Also make sure taxi driver doesn't take you to the Ritz Carlton by mistake! Best thing about this hotel is it's right opposite the raffles hotel for your long bar Singapore sling, and chjimes , which is a church courtyard full of restaurants.
Junho C. Business travelers South Korea, May 23, 2014
The best hotel for business man

clean,service,room
8
Very comfortable and nice location. It was fantastic to work for business
Michael I. Business travelers Denmark, May 23, 2014
as expected - good

location,location,location
6.7
Hotel is OK at the price but definitely not 5-star
Henry S. Business travelers Indonesia, May 22, 2014
Excellent

Close to mrt, local shopping mall, fast customer service
8
Vimal M. Business travelers India, May 22, 2014
Ok ok kind

Location , location , location
5.3
....not a good experience .
Elizabeth E. Couples Australia, May 20, 2014
Top Class Hotel

Location, Money for value, Good staff
8.7
Its our first time to Singapore and the Carlton and we were not disappointed. The hotel is top class, the staff are excellent and its close to everything. The rooms are good size and kept very clean. The high floors in the premier wing are the ones to go for as the views are great. Thanks Carlton hotel for making our stay great. See you in the future.

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Customer Reviews - Carlton Hotel, Singapore

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