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Carlton Hotel

76 Bras Basah Road, Marina Bay, Singapore 189558 (Show on map)

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Area: Marina Bay Number of Rooms: 940
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
9614 reviews

Value for Money
7.6
Location
9.0
Staff Performance
7.9
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.0
Food/Dining
7.4
All reviews (9614)
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Robin A. Couples Singapore, June 1, 2014
Good stay in a good location

Good location, Good service, and nice room
7
Good stay in a good location with easy access to the metro, shopping malls, etc. The hotel although is old, but it is well kept and maintain its standard very well. Overall we stayed there because of the easy access to the Sundown marathon event which we participated. Nice hotel with nice pool to chill also.
Kelvin T. Couples Singapore, June 1, 2014
Good Location

Location, newly renovated and good food
9.3
Good location, near to everything.
Titik S. Couples Singapore, May 31, 2014
Perfect for couples

1. The bathroom can be seen through. 2. Bed was comfortable. 3. Everything is prepared.
9.3
It was great!
Hong Y. Couples Singapore, May 31, 2014
Return Stay

Food, Location, Value for Money
8.3
Return stay at the Carlton Hotel. Value for Money along with good spread of Breakfast. Non-smoking hotel but I could still smell smoke coming from the room next door. Spoke to Front Desk Agent upon check-out but he appeared nonchalant about it. Felt disappointed at his attitude. That being said, I hope something can be done as I look forward to another staycation at this hotel.
Kai T. Families with young children Germany, May 31, 2014
Has come to its age

Central location, Central location, Central location
5.3
Central hotel, staff are friendly. Only lobby looks good, the room itself was old (or should say run down ...) and need some major rejuvenation. especially bath could be from a 2star hotel in jakarta ... Pool area did not look inviting. Really, really regret did not shelf out another Was two day in Singapore. First night spent a gorgeous night in MBS (400SGD), Second night in Carlton (290SGD). 100SGD to stay a second night in MBS.
Kanabadee P. Business travelers Thailand, May 31, 2014
Great location, close to shopping center and MRT.

Location Fitness Bed
8
Overall, it is great Should have had wifi in rooms
Hock S. Couples Malaysia, May 31, 2014
Nice relaxing stay

Helpful check in staff, excellent location close to MRT and shopping malls, spacious rooms
8.7
Though short stay but was memorable and will definitely stay there next ti me.
Tan B. Business travelers Malaysia, May 31, 2014
Good location and flow of operation

Location, food and staff performance
7.7
Pleasant with nice Cantonese restaurant and easy check in and out. Location was centralise. Need to pay attention to room cleanliness. Found thick dusts on my tv cabinet!
Sharan K. Families with older children Malaysia, May 31, 2014
Room stank of cigarette smoke. Front desk cold

Doormen and elderly waitress at bar were the only friendly staff
3.7
Would not return. Cold unfriendly place. Phone call to reception cut off. No interest in answering close to midnight. Housekeeping did not answer at all. (Was calling to complain about the smell of cigarette smoke in the room as we had just checked in). Room carpets are filthy. Housekeeping staff in corridors can't speak a word of English so they can't help at all. It's a non smoking hotel but room stank.
Tak W. Families with young children Hong Kong, May 31, 2014
So so, old facility and staff are not friendly

City hotel and close to mrt station
4.7
it's close to mrt station

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Customer Reviews - Carlton Hotel, Singapore

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